I used to love coming here, and typically had good/consistent food and service here. I placed an order tonight (one of the items was the giant baker with meat) and said item was delivered without all of the toppings on it. I called to speak to someone about it and before I could even tell the woman what was wrong with it, she interrupted me and started yelling over me telling me it was right because she personally made it. I explained to her I had it here in front of me and could literally send her a photo showing her what was missing. She hung up on me. When I called back, she stated she was the owner and her name was Pawan. She denied my request for a refund for that item because she was positive it was made as advertised, but stated she would drop a new one at my door personally after I denied her request of brining it back to the store (it was a delivery order).This issue was never resolved, and if she is the owner, is extremely unprofessional. I will not return to this business for that reason. I have provided photos obviously showing that this was NOT made as advertised.
Atmosphere: 1
Food: 4
Service: 1
James Anderson
Haven’t been to this store since before 2018. Total decline from the cleanliness of the store (walls, soda fountain/bbq bar area ,restrooms, tables). Placed a mobile order and used the restroom before food was ready. Restroom was neglected and absolutely disgusting. Also no paper towels to dry hands in restroom. Told the man working that they were out of paper towels and during my entire visit sitting down and eating my food he did not replace the paper towels. ( brought in napkins from the table when I used the restroom before leaving. In regards to the food. The potato casserole didn’t taste or look fresh. Very disappointingDoesn’t feel like the place is being kept up at all (old dirty clutter)Posted this to Dickeys BBQ customer support back in 1/7/24 and still no responseSo I thought I would now post of google reviews
Atmosphere: 1
Food: 1
Service: 1
Adrianna Tayon
I went there for dinner with my husband last night. I was happy with the service I received from the cashier and the person putting my food together. They were both very nice and customer service oriented. But as I was sitting there observing my surroundings, a customer came in and hit a weed pen while the cashier was taking their order, The cashier laughed and the customer offered him a hit. He took the hit right there at the cash register. There was a minor in the dining room with his mother. She looked very, very unhappy. I myself was very unhappy with the way the young man at the counter composed himself during that situation. He thought it was cool and funny to do that. I think this kid should be reprimanded for his actions. This happened around 6pm.
Atmosphere: 1
Food: 3
Service: 1
JD M
the baked potatoes are decent but the ribs and brisket was not good. maybe my fault for coming by so early but wouldn't chance it again,
Atmosphere: 3
Food: 2
Service: 4
Bobby Newland
Went in for a 3 meat plate of plan chicken. The girl working messed up amd put bbq sauce. I called to get it replaced and she was argumentative, and extremely rude. When I asked for the number for management she hung the phone up on me. I called back and a male employee answered and also refused to give me the managers information. If I acted that way at work I wouldn’t have a job. Ohh, and I want my refund!
:
Yummy food and excellent customer service. Very friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Jarrod K.
Dallon and Moe were friendly and attentive, always a good experience at this neighborhood go-to spot for BBQ.
Natalie G.
Thank you, Monica TorresI came in and ordered big meals, and you and the cook did a wonderful job.. thank you for keeping the place clean, and I got my order really fast. I recommend this place to everyone. Great job
Jaime R.
Very clean and polite staff. Definitely coming back food was great. Pulled pork sandwiches and mac and cheese are a must
Nando M.
Clean , friendly , and great tasting BBQ. Mo & Dallin were great and made our late night dinner very enjoyable !!!
This is by far our go to when we don't know what to get. We love BBQ, the meat is good and the sauces are too. Service is questionable, usually I just assume someone is having a bad day and shrug it off but it seems to be every time we come in. The place is always clean so points for that!
Raymar Bowen
This bbq was absolutely horrible. I ordered a pulled pork sandwich which I asked for bbq sauce on and there was no sauce. The sandwich was dry and flavorless. I also had a side of beans and two ribs. The ribs were super salty and definitely made in an oven. The beans tasted like they were from a can. By far the worst bbq I have ever had in my life!!!!!!!!!!
Food: 1
richard k
passing though on a business trip , and stopped here for a quick meal. the food was great and the employees were nice and helpful. if you are looking for a quick stop and clean restrooms , this is your place
Tatiana B.
Dickey's Barbecue is always going an extra mile to satisfy their customers. Will always highly recommend to my friends and family for great an outstanding customer service go to Dickey's Barbecue I highly recommend them.
Renita P.
This Barbecue is one of the best tasting, flavorful, tender and quickest service. My favorite is the chicken, pork ribs and brisket bread and loaded potato casserole and green beans was absolutely delicious for my lunch break at work. Downy, Ca Dickies Thank you
I used to love coming here, and typically had good/consistent food and service here. I placed an order tonight (one of the items was the giant baker with meat) and said item was delivered without all of the toppings on it. I called to speak to someone about it and before I could even tell the woman what was wrong with it, she interrupted me and started yelling over me telling me it was right because she personally made it. I explained to her I had it here in front of me and could literally send her a photo showing her what was missing. She hung up on me. When I called back, she stated she was the owner and her name was Pawan. She denied my request for a refund for that item because she was positive it was made as advertised, but stated she would drop a new one at my door personally after I denied her request of brining it back to the store (it was a delivery order).This issue was never resolved, and if she is the owner, is extremely unprofessional. I will not return to this business for that reason. I have provided photos obviously showing that this was NOT made as advertised.
Atmosphere: 1
Food: 4
Service: 1
Haven’t been to this store since before 2018. Total decline from the cleanliness of the store (walls, soda fountain/bbq bar area ,restrooms, tables). Placed a mobile order and used the restroom before food was ready. Restroom was neglected and absolutely disgusting. Also no paper towels to dry hands in restroom. Told the man working that they were out of paper towels and during my entire visit sitting down and eating my food he did not replace the paper towels. ( brought in napkins from the table when I used the restroom before leaving. In regards to the food. The potato casserole didn’t taste or look fresh. Very disappointingDoesn’t feel like the place is being kept up at all (old dirty clutter)Posted this to Dickeys BBQ customer support back in 1/7/24 and still no responseSo I thought I would now post of google reviews
Atmosphere: 1
Food: 1
Service: 1
I went there for dinner with my husband last night. I was happy with the service I received from the cashier and the person putting my food together. They were both very nice and customer service oriented. But as I was sitting there observing my surroundings, a customer came in and hit a weed pen while the cashier was taking their order, The cashier laughed and the customer offered him a hit. He took the hit right there at the cash register. There was a minor in the dining room with his mother. She looked very, very unhappy. I myself was very unhappy with the way the young man at the counter composed himself during that situation. He thought it was cool and funny to do that. I think this kid should be reprimanded for his actions. This happened around 6pm.
Atmosphere: 1
Food: 3
Service: 1
the baked potatoes are decent but the ribs and brisket was not good. maybe my fault for coming by so early but wouldn't chance it again,
Atmosphere: 3
Food: 2
Service: 4
Went in for a 3 meat plate of plan chicken. The girl working messed up amd put bbq sauce. I called to get it replaced and she was argumentative, and extremely rude. When I asked for the number for management she hung the phone up on me. I called back and a male employee answered and also refused to give me the managers information. If I acted that way at work I wouldn’t have a job. Ohh, and I want my refund!
Yummy food and excellent customer service. Very friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Dallon and Moe were friendly and attentive, always a good experience at this neighborhood go-to spot for BBQ.
Thank you, Monica TorresI came in and ordered big meals, and you and the cook did a wonderful job.. thank you for keeping the place clean, and I got my order really fast. I recommend this place to everyone. Great job
Very clean and polite staff. Definitely coming back food was great. Pulled pork sandwiches and mac and cheese are a must
Clean , friendly , and great tasting BBQ. Mo & Dallin were great and made our late night dinner very enjoyable !!!
Restaurantji Recommends
This is by far our go to when we don't know what to get. We love BBQ, the meat is good and the sauces are too. Service is questionable, usually I just assume someone is having a bad day and shrug it off but it seems to be every time we come in. The place is always clean so points for that!
This bbq was absolutely horrible. I ordered a pulled pork sandwich which I asked for bbq sauce on and there was no sauce. The sandwich was dry and flavorless. I also had a side of beans and two ribs. The ribs were super salty and definitely made in an oven. The beans tasted like they were from a can. By far the worst bbq I have ever had in my life!!!!!!!!!!
Food: 1
passing though on a business trip , and stopped here for a quick meal. the food was great and the employees were nice and helpful. if you are looking for a quick stop and clean restrooms , this is your place
Dickey's Barbecue is always going an extra mile to satisfy their customers. Will always highly recommend to my friends and family for great an outstanding customer service go to Dickey's Barbecue I highly recommend them.
This Barbecue is one of the best tasting, flavorful, tender and quickest service. My favorite is the chicken, pork ribs and brisket bread and loaded potato casserole and green beans was absolutely delicious for my lunch break at work. Downy, Ca Dickies Thank you