So I’ve been coming to this mountain mikes for the better half of 10 years. Over the years the service has diminished and the food quality is hit or miss. I’ve been setting that aside in hopes that management will get it together but it doesn’t seem that they are headed in that direction. Today I ordered a pepperoni pizza and requested plates the guy behind the counter literally told me no because I didn’t ask for plates when I placed my order… however you can’t add special requests when placing a pick up order or door dash. lol then I he almost gave me the wrong order because he thought I was a phone order when I showed him my confirmation from door dash…
Atmosphere: 2
Food: 5
Service: 2
Orlando Moreno
Good food and excellent service
Atmosphere: 5
Food: 5
Service: 5
billy Legrand
I love this place, the ? pizzais tasty!! Service is great ?. Atmosphere is ready ? to party!! Kid friendly too. I am bringing the grand kids with me next time.BRING IT ON!!Kid-friendliness: There are games,
Atmosphere: 5
Food: 5
Service: 5
Simon Perez
This is the 3rd time ordering from them and the last each time I order the snowy alps and when it gets here something always missing I send it back and when it returns undercooked sent back again going on 3rs foe a med pizza and they have the nerve to ask for a tip saf part about it is if you don't tip you wait a Hella long time Mountain Mike's in Benica straight out suck
Atmosphere: 1
Food: 1
Service: 1
Kay C.
Pizza quality has gone down. I wish I would've taken a picture of how it was sliced. Completely terrible. I wouldn't visit this location again.
Reena T.
Super kudos to the staff at Mountain Mikes in Benicia for awesome service and food tonight. They provided a great venue to watch the Women's World Cup game with tasty pizzas and other yummy treats.
Dorothea S.
Ordered a sausage and cheese pizza. Where the hell is the sausage if there is scarcity going on that I'm aware of. What a total waste of money time effort pitiful three pieces of sausage or a slice of a large pizza. Sad sad sad never again.
Flakoh 2200
Ordered for delivery 1 medium pizza, 1 cinnamon dessert, cheese sticks & jalapeño poppers. Everything but the pizza was undercooked and not edible. The mozzarella sticks were soft and soggy and cold when bitten into, also they were different than pictured on the website when ordering, as for the jalapeño poppers they were cold and soggy too. The cinnamon dessert was soft and doughy with an awful taste which made me spit out onto my plate instantly. If you order here, I would only recommend the pizza because seems like that's the only thing they get right here. Go to Round Table on South Hampton instead!When I called to let then know that everything but the pizza was undercooked they said its comes out the same way even if they put it in the oven twice and they acknowledge that the mozzarella sticks they have are different than what is on the website. I was offered to have it re-made & would then have to pay for delivery again and when declined they offer only 10% for my next order which I didn't think was fair especially for almost a hundred dollar order when only the pizza was edible. They did end up giving a 30% discount for next time but only after I was persistent about the inconvenience.Eat here at your own risk!
Luis Ramos
Ordered for delivery 1 medium pizza, 1 cinnamon dessert, cheese sticks & jalapeño poppers. Everything but the pizza was undercooked and not edible. The mozzarella sticks were soft and soggy and cold when bitten into, also they were different than pictured on the website when ordering, as for the jalapeño poppers they were cold and soggy too. The cinnamon dessert was soft and doughy with an awful taste which made me spit out onto my plate instantly. If you order here, I would only recommend the pizza because seems like that's the only thing they get right here. Go to Round Table on South Hampton instead!When I called to let then know that everything but the pizza was undercooked they said its comes out the same way even if they put it in the oven twice and they acknowledge that the mozzarella sticks they have are different than what is on the website. I was offered to have it re-made & would then have to pay for delivery again and when declined they offer only 10% for my next order which I didn't think was fair especially for almost a hundred dollar order when only the pizza was edible. They did end up giving a 30% discount for next time but only after I was persistent about the inconvenience.Eat here at your own risk!
Lilibeth Soliman
Tasty pizza and friendly and courteous staff. Keep up the good work. Love the vegetarian pizza
Lot’s of pizza restaurant options out there but I choose to visit Benicia MM. Placed an order over the phone for pick up and was told it would be 20 to 25 minutes. I arrived 20 minutes after ordering. When I walked in, there was no one behind the counter, and one woman wiping down the tables. I stood at the counter waiting for assistance. There were a number of staff back in the baking area, but no one ventured out to the counter. I saw a couple boxes stacked on top of each other under the warming light. I had ordered pizza and breadsticks and assumed these were mine because it was early and no other customer was in there. I looked at the receipt tucked in the boxes to check, and immediately was yelled at by the lady wiping the tables. MA’ME CUSTOMERS ARE NOT ALLOWED TO TOUCH THE BOXES!! I was shocked that in the first place she didn’t come over to assist in the second place boomed out a condescending reprimand. I get it it’s 2023 and Covid restrictions are still active in some places. But I am not a five year old and don’t need to be LOUDLY reprimanded when I come in to an establishment to pick up and pay for my order. I felt sorry for the young lady that came to assist me at the cash register after the manager had yelled at me. She seemed very embarrassed. I also could not understand her when she told me the total of my order because of her mask. I had to ask her to repeat herself twice. It would be helpful if there was something on the cash register facing the customers to show what they owe. Also, the pizza was cold. The warming lights must be very old because they don’t work. My suggestion would be to move the pizzas to a warming oven behind the counter for the customers. That way they’re not sitting under a barely working heat lamp for customers to, gasp… touch the boxes.Take note from Round Table Pizza, MM for customer service. They greet customers with a smile, the cash register shows you how much you owe and they have a behind counter pizza oven that keeps the pizza warm until you can get there to pick it up. And no, I don’t work, manage, or own Round Table I just appreciate their customer service and will go there from now on. It’s a shame when so many restaurants are struggling that MM treats their customers with condensation and disrespect.
Eric H.
This was by far the worst experience I've ever had ordering pizza from here. My pepperoni pizza was burnt and seem to have been sitting under a heat lamp for about an hour. The slices were all messed up and it just wasn't fresh. I get it it's new years but that not an excuse for poor food service especially after paying $70.00!
Scott Kleinfeld
The buffet is comical. They literally had zero pizzas (and no salad bar) because apparently nobody comes in for it. They made a single pizza for me when I got it and I was like "um, I could've just ordered a large pizza and probably for a lot less." They really need to stop offering the buffet so then customers like myself won't go there expecting, oh I don't know...a buffet? Either that or start serving it on the weekends when more people will show up for it. The pizza itself is nothing special: cheap ingredients, too much bread, and bland taste. Your typical pizza chain pizza I guess. The one bright spot to my visit was the pretty girl who took my order and made the pizza. She was nice.
Atmosphere: 2
Food: 2
Service: 3
Jasper Ormeo
10/10 recommend Mt Mikes Benicia I’d shout it off the top of a mountain. And eat the pizza up there too.
Cristina M.
Sometimes your week sucks and you think oh maybe the weekend will be better! And it's only a little better. So you throw out your goals to eat healthy and just want something you can trust. We trust Mountain Mikes. We got to happily enjoy a half half specialty snowy alps and sizzling bacon! The garlic white sauce has never been beat by anyone else. And for the girl who hates red sauce and the husband who eats mostly anything; all is well. We stared at the golden egg machine and still didn't win. But it's cool cause the pizza had a cheese pull. Shout out to the girl at the counter who brought us ranch. You're a real one! We live like 5 minutes away now so we'll be back. Thanks mountain mikes for being a reliable treat.
So I’ve been coming to this mountain mikes for the better half of 10 years. Over the years the service has diminished and the food quality is hit or miss. I’ve been setting that aside in hopes that management will get it together but it doesn’t seem that they are headed in that direction. Today I ordered a pepperoni pizza and requested plates the guy behind the counter literally told me no because I didn’t ask for plates when I placed my order… however you can’t add special requests when placing a pick up order or door dash. lol then I he almost gave me the wrong order because he thought I was a phone order when I showed him my confirmation from door dash…
Atmosphere: 2
Food: 5
Service: 2
Good food and excellent service
Atmosphere: 5
Food: 5
Service: 5
I love this place, the ? pizzais tasty!! Service is great ?. Atmosphere is ready ? to party!! Kid friendly too. I am bringing the grand kids with me next time.BRING IT ON!!Kid-friendliness: There are games,
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time ordering from them and the last each time I order the snowy alps and when it gets here something always missing I send it back and when it returns undercooked sent back again going on 3rs foe a med pizza and they have the nerve to ask for a tip saf part about it is if you don't tip you wait a Hella long time Mountain Mike's in Benica straight out suck
Atmosphere: 1
Food: 1
Service: 1
Pizza quality has gone down. I wish I would've taken a picture of how it was sliced. Completely terrible. I wouldn't visit this location again.
Super kudos to the staff at Mountain Mikes in Benicia for awesome service and food tonight. They provided a great venue to watch the Women's World Cup game with tasty pizzas and other yummy treats.
Ordered a sausage and cheese pizza. Where the hell is the sausage if there is scarcity going on that I'm aware of. What a total waste of money time effort pitiful three pieces of sausage or a slice of a large pizza. Sad sad sad never again.
Ordered for delivery 1 medium pizza, 1 cinnamon dessert, cheese sticks & jalapeño poppers. Everything but the pizza was undercooked and not edible. The mozzarella sticks were soft and soggy and cold when bitten into, also they were different than pictured on the website when ordering, as for the jalapeño poppers they were cold and soggy too. The cinnamon dessert was soft and doughy with an awful taste which made me spit out onto my plate instantly. If you order here, I would only recommend the pizza because seems like that's the only thing they get right here. Go to Round Table on South Hampton instead!When I called to let then know that everything but the pizza was undercooked they said its comes out the same way even if they put it in the oven twice and they acknowledge that the mozzarella sticks they have are different than what is on the website. I was offered to have it re-made & would then have to pay for delivery again and when declined they offer only 10% for my next order which I didn't think was fair especially for almost a hundred dollar order when only the pizza was edible. They did end up giving a 30% discount for next time but only after I was persistent about the inconvenience.Eat here at your own risk!
Ordered for delivery 1 medium pizza, 1 cinnamon dessert, cheese sticks & jalapeño poppers. Everything but the pizza was undercooked and not edible. The mozzarella sticks were soft and soggy and cold when bitten into, also they were different than pictured on the website when ordering, as for the jalapeño poppers they were cold and soggy too. The cinnamon dessert was soft and doughy with an awful taste which made me spit out onto my plate instantly. If you order here, I would only recommend the pizza because seems like that's the only thing they get right here. Go to Round Table on South Hampton instead!When I called to let then know that everything but the pizza was undercooked they said its comes out the same way even if they put it in the oven twice and they acknowledge that the mozzarella sticks they have are different than what is on the website. I was offered to have it re-made & would then have to pay for delivery again and when declined they offer only 10% for my next order which I didn't think was fair especially for almost a hundred dollar order when only the pizza was edible. They did end up giving a 30% discount for next time but only after I was persistent about the inconvenience.Eat here at your own risk!
Tasty pizza and friendly and courteous staff. Keep up the good work. Love the vegetarian pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Chicken Luau Pizza
Restaurantji Recommends
Lot’s of pizza restaurant options out there but I choose to visit Benicia MM. Placed an order over the phone for pick up and was told it would be 20 to 25 minutes. I arrived 20 minutes after ordering. When I walked in, there was no one behind the counter, and one woman wiping down the tables. I stood at the counter waiting for assistance. There were a number of staff back in the baking area, but no one ventured out to the counter. I saw a couple boxes stacked on top of each other under the warming light. I had ordered pizza and breadsticks and assumed these were mine because it was early and no other customer was in there. I looked at the receipt tucked in the boxes to check, and immediately was yelled at by the lady wiping the tables. MA’ME CUSTOMERS ARE NOT ALLOWED TO TOUCH THE BOXES!! I was shocked that in the first place she didn’t come over to assist in the second place boomed out a condescending reprimand. I get it it’s 2023 and Covid restrictions are still active in some places. But I am not a five year old and don’t need to be LOUDLY reprimanded when I come in to an establishment to pick up and pay for my order. I felt sorry for the young lady that came to assist me at the cash register after the manager had yelled at me. She seemed very embarrassed. I also could not understand her when she told me the total of my order because of her mask. I had to ask her to repeat herself twice. It would be helpful if there was something on the cash register facing the customers to show what they owe. Also, the pizza was cold. The warming lights must be very old because they don’t work. My suggestion would be to move the pizzas to a warming oven behind the counter for the customers. That way they’re not sitting under a barely working heat lamp for customers to, gasp… touch the boxes.Take note from Round Table Pizza, MM for customer service. They greet customers with a smile, the cash register shows you how much you owe and they have a behind counter pizza oven that keeps the pizza warm until you can get there to pick it up. And no, I don’t work, manage, or own Round Table I just appreciate their customer service and will go there from now on. It’s a shame when so many restaurants are struggling that MM treats their customers with condensation and disrespect.
This was by far the worst experience I've ever had ordering pizza from here. My pepperoni pizza was burnt and seem to have been sitting under a heat lamp for about an hour. The slices were all messed up and it just wasn't fresh. I get it it's new years but that not an excuse for poor food service especially after paying $70.00!
The buffet is comical. They literally had zero pizzas (and no salad bar) because apparently nobody comes in for it. They made a single pizza for me when I got it and I was like "um, I could've just ordered a large pizza and probably for a lot less." They really need to stop offering the buffet so then customers like myself won't go there expecting, oh I don't know...a buffet? Either that or start serving it on the weekends when more people will show up for it. The pizza itself is nothing special: cheap ingredients, too much bread, and bland taste. Your typical pizza chain pizza I guess. The one bright spot to my visit was the pretty girl who took my order and made the pizza. She was nice.
Atmosphere: 2
Food: 2
Service: 3
10/10 recommend Mt Mikes Benicia I’d shout it off the top of a mountain. And eat the pizza up there too.
Sometimes your week sucks and you think oh maybe the weekend will be better! And it's only a little better. So you throw out your goals to eat healthy and just want something you can trust. We trust Mountain Mikes. We got to happily enjoy a half half specialty snowy alps and sizzling bacon! The garlic white sauce has never been beat by anyone else. And for the girl who hates red sauce and the husband who eats mostly anything; all is well. We stared at the golden egg machine and still didn't win. But it's cool cause the pizza had a cheese pull. Shout out to the girl at the counter who brought us ranch. You're a real one! We live like 5 minutes away now so we'll be back. Thanks mountain mikes for being a reliable treat.