This is the worst BonChon I've ever been to so far; actually, I don't even know why I keep giving this chain more chances. I got take out earlier today from ordering on Yelp for pick up and they messed up my order. Literally ordered half half ALL WINGS, but they gave me all drumsticks. The breading for the chicken is so thick and super over fried. The soy sauce literally tastes like it's from a bottle as well. Literally, I would rather just go to Krispy Krunchy Chicken OR LITERALLY ANY OTHER CHAIN. Worst $20 spent.
Dilshoda Abdualimova
Very disappointed. Have ordered from the Bonchon franchise in multiple states and never had chicken like this. This is not the specialty double fried crispy chicken.
Charity T.
They have the best Korean fried chicken and I can't get enough of it! I always get the Soy Garlic flavor and you can never go wrong with the garlic fries.
Aizhan Chotbaeva
I love Bonchon, but this location is a disappointment… ordered 10 wings, but got 9 over-salted and cold. Also other dish came in a small portion ( it’s much bigger at other locations)
My P.
Chicken is delicious.... Very crunchy and crispy. Ate 6/11 that's a lot of chicken for me. Meat is not dry or over cooked, very juice in inside. Spicy is spicy!!! Makes you sweat so be warn.
Bonnie L.
I put in a delivery order for chicken strips, udon, and French fries for dinner last Thursday. When my order came, they were missing the chicken strips so I called the store right away to let them know. I asked if they could put my chicken strips with the next delivery order and the person on the phone told me it was not possible. He asked me to come pick up the strips, so I asked for a refund because I asked for the convenience of delivery for a reason. He told me there's no manager on site to issue a refund which was frustrating, so I asked to have the manager call me the next day to discuss the issue since they weren't sure when the manager would be in. Went to pick up my chicken strips & they weren't even chicken strips so they messed up the order again. Also, have yet to receive a call from the manager. Udon - 7/10 Fries - 6/10 - soggy Boneless chicken - 3/10 soggy & undercooked
Felicia L.
I was craving Korean fried chicken a few weeks ago and didn't know where to go other than Bonchon. I had tried their chicken in Fall 2018 for the first time and thought it was mediocre, but I wanted to give it another chance. Long story short, I still am not a fan of their food. I ordered the soy garlic and spicy chicken strips (half and half) and neither of them was spectacular. If I had to pick one, I'd go with the garlic because I'm not really a spicy food fan. But overall, both flavors were boring and based purely on taste alone, I feel like Bonchon doesn't really try to make good-tasting food that would draw customers back in. I probably won't be coming back and will definitely make an effort to do research to find some legitimate Korean fried chicken in the area.
MsCasualTravelor
Tried Bonchon after a friend mentioned it. We made a take out order, and the order was done accurately & on time. The portions were good with nice flavors. Luckily we had access to utensils. If you need them, ask for them when ordering.
Dennis Valladolid
We just arrived and shortly after got attended by a nice waitress, we asked to be seated at the booths they have available since we had a party of 5 in which two of them are (55+) and it's uncomfortable for them to be seated at the high chairs.. The waitress had no problem on our request and sat us down at a booth, she did in fact joined our table with another for all of us to fit and enjoy our dinner together and everything seemed great until her coworker came out and told her that she couldn't do that and belittled her right in front of us, shortly after that she told us that we couldn't do that and that we had been asked to be seated at the highchairs and that it won't be acceptable next time we go.. So we all decided to leave the establishment with a sour taste in our mouths. I WOULD NOT RECOMMEND THIS PLACE. PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE.
Kathryn C.
Service as a lot of other reviews have noted is a bit lacking here. I noticed other patrons standing near the entrance not being assisted and some person actually had to go up to an employee and ask "Do you guys allow dine in??" before someone brought him to a table. All I wanted were fries to go, but we ended up waiting 15 minutes and the fries weren't even fresh LOL. It felt like a small portion as well. We also had to pay extra for ranch.
Never happened to us before (see zero-star review below)- not the unfilled order from a mysteriously locked dark restaurant after ordering on their open website. Instead this 0-star review is for the crooked posting of the original charge to our credit card a week afterwards, forcing us to contest the charge in order to obtain a refund for food that we never received (after a lame/corporate apology to our original review!). If we hadn't been watching our cc charges closely, we would have suffered a $70 theft. Bizarre at best, criminal at worst.
Isabella H.
We ordered online and went to pick up our meal. We got a 12 piece boneless chicken with parmesan fries. I usually get bone-in and now know to always stick with that. The boneless pieces were small and I felt a little ripped off... the fries were good but there wasn't a lot of it. The sauce containers are barely filled up which was disappointing since we paid extra for ranch. The flavours were there though- I recommend the soy garlic. Overall, I probably won't order from this location again.
preston moragne
The hot wings are fire in every way. I love hot wings but the next time I will ask for 1 step down from hot so that it can be more enjoyable. After eating the first one I had to go all the way non stop to the last one. The edamame, coleslaw and potstickers were delicious.
Jet A.
I would give this restaurant ZERO star, I was order online and paid this morning for pick up at 11.55 pm. I drove from Richmond to Berkeley to pick up this for my toddler lunch , I arrived at 12.28 pm. Sign Closed , door locked, was called but phone doesn't work. I checked on yelp and their website, Its OPEN!! What???? where is my food? this is a terrible . Waste gas , time and money!!
Vi T.
Man bestie and I Uber Eats'd 10 wings and fries. They were a touch on the dry side, but the soy and spicy flavor options were tasty. The wings themselves were not true Korean fried chicken outside of the sauces, though. I found myself missing the crisp, crunchy crust as these wings were classically deep fried with no batter! I would liken them to Wingstop on an okay day. Nevertheless, the fries were solid, and who doesn't love a solid fry? Not I. The star of the meal and this review, however, were the bulgogi tacos that didn't look like they'd be any good. But as we know, looks can be deceiving! The meat was surprisingly juicy and packed with umami while the portion was hearty. They even threw in a third taco to boot! Wings 3, fries, 3 tacos 4 = 3-stars and some change. Final verdict? Come for the tacos, I would pass on the wings. Who knew?
This is the worst BonChon I've ever been to so far; actually, I don't even know why I keep giving this chain more chances. I got take out earlier today from ordering on Yelp for pick up and they messed up my order. Literally ordered half half ALL WINGS, but they gave me all drumsticks. The breading for the chicken is so thick and super over fried. The soy sauce literally tastes like it's from a bottle as well. Literally, I would rather just go to Krispy Krunchy Chicken OR LITERALLY ANY OTHER CHAIN. Worst $20 spent.
Very disappointed. Have ordered from the Bonchon franchise in multiple states and never had chicken like this. This is not the specialty double fried crispy chicken.
They have the best Korean fried chicken and I can't get enough of it! I always get the Soy Garlic flavor and you can never go wrong with the garlic fries.
I love Bonchon, but this location is a disappointment… ordered 10 wings, but got 9 over-salted and cold. Also other dish came in a small portion ( it’s much bigger at other locations)
Chicken is delicious.... Very crunchy and crispy. Ate 6/11 that's a lot of chicken for me. Meat is not dry or over cooked, very juice in inside. Spicy is spicy!!! Makes you sweat so be warn.
I put in a delivery order for chicken strips, udon, and French fries for dinner last Thursday. When my order came, they were missing the chicken strips so I called the store right away to let them know. I asked if they could put my chicken strips with the next delivery order and the person on the phone told me it was not possible. He asked me to come pick up the strips, so I asked for a refund because I asked for the convenience of delivery for a reason. He told me there's no manager on site to issue a refund which was frustrating, so I asked to have the manager call me the next day to discuss the issue since they weren't sure when the manager would be in. Went to pick up my chicken strips & they weren't even chicken strips so they messed up the order again. Also, have yet to receive a call from the manager. Udon - 7/10 Fries - 6/10 - soggy Boneless chicken - 3/10 soggy & undercooked
I was craving Korean fried chicken a few weeks ago and didn't know where to go other than Bonchon. I had tried their chicken in Fall 2018 for the first time and thought it was mediocre, but I wanted to give it another chance. Long story short, I still am not a fan of their food. I ordered the soy garlic and spicy chicken strips (half and half) and neither of them was spectacular. If I had to pick one, I'd go with the garlic because I'm not really a spicy food fan. But overall, both flavors were boring and based purely on taste alone, I feel like Bonchon doesn't really try to make good-tasting food that would draw customers back in. I probably won't be coming back and will definitely make an effort to do research to find some legitimate Korean fried chicken in the area.
Tried Bonchon after a friend mentioned it. We made a take out order, and the order was done accurately & on time. The portions were good with nice flavors. Luckily we had access to utensils. If you need them, ask for them when ordering.
We just arrived and shortly after got attended by a nice waitress, we asked to be seated at the booths they have available since we had a party of 5 in which two of them are (55+) and it's uncomfortable for them to be seated at the high chairs.. The waitress had no problem on our request and sat us down at a booth, she did in fact joined our table with another for all of us to fit and enjoy our dinner together and everything seemed great until her coworker came out and told her that she couldn't do that and belittled her right in front of us, shortly after that she told us that we couldn't do that and that we had been asked to be seated at the highchairs and that it won't be acceptable next time we go.. So we all decided to leave the establishment with a sour taste in our mouths. I WOULD NOT RECOMMEND THIS PLACE. PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE.
Service as a lot of other reviews have noted is a bit lacking here. I noticed other patrons standing near the entrance not being assisted and some person actually had to go up to an employee and ask "Do you guys allow dine in??" before someone brought him to a table. All I wanted were fries to go, but we ended up waiting 15 minutes and the fries weren't even fresh LOL. It felt like a small portion as well. We also had to pay extra for ranch.
Restaurantji Recommends
Never happened to us before (see zero-star review below)- not the unfilled order from a mysteriously locked dark restaurant after ordering on their open website. Instead this 0-star review is for the crooked posting of the original charge to our credit card a week afterwards, forcing us to contest the charge in order to obtain a refund for food that we never received (after a lame/corporate apology to our original review!). If we hadn't been watching our cc charges closely, we would have suffered a $70 theft. Bizarre at best, criminal at worst.
We ordered online and went to pick up our meal. We got a 12 piece boneless chicken with parmesan fries. I usually get bone-in and now know to always stick with that. The boneless pieces were small and I felt a little ripped off... the fries were good but there wasn't a lot of it. The sauce containers are barely filled up which was disappointing since we paid extra for ranch. The flavours were there though- I recommend the soy garlic. Overall, I probably won't order from this location again.
The hot wings are fire in every way. I love hot wings but the next time I will ask for 1 step down from hot so that it can be more enjoyable. After eating the first one I had to go all the way non stop to the last one. The edamame, coleslaw and potstickers were delicious.
I would give this restaurant ZERO star, I was order online and paid this morning for pick up at 11.55 pm. I drove from Richmond to Berkeley to pick up this for my toddler lunch , I arrived at 12.28 pm. Sign Closed , door locked, was called but phone doesn't work. I checked on yelp and their website, Its OPEN!! What???? where is my food? this is a terrible . Waste gas , time and money!!
Man bestie and I Uber Eats'd 10 wings and fries. They were a touch on the dry side, but the soy and spicy flavor options were tasty. The wings themselves were not true Korean fried chicken outside of the sauces, though. I found myself missing the crisp, crunchy crust as these wings were classically deep fried with no batter! I would liken them to Wingstop on an okay day. Nevertheless, the fries were solid, and who doesn't love a solid fry? Not I. The star of the meal and this review, however, were the bulgogi tacos that didn't look like they'd be any good. But as we know, looks can be deceiving! The meat was surprisingly juicy and packed with umami while the portion was hearty. They even threw in a third taco to boot! Wings 3, fries, 3 tacos 4 = 3-stars and some change. Final verdict? Come for the tacos, I would pass on the wings. Who knew?