The store is dirty needs painting needs lots of upgrades missing items phone doesn't work can't call back to complainKid-friendliness: No kid friendly filthy needs painting phone doesn't work missing items
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Onion Rings, Jumbo Jack, French Fries, Chicken Sandwich
Libby Lee-Egan
I usually give fast food places the benefit of the doubt but the ability of this location to screw up is truly awe-inspiring. We ordered via grubhub and we got someone else’s food. Tried again and our second order also came in missing items BUT we accidentally got some of our first order. I give up. BTW the prices on grubhub are bonkers. $13 jack in the box burger?? Shame on me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
chris
I have no idea what is up with this location. We ordered online for delivery, and the food that arrived was a completely different person's order! We placed another, different order just 20 minutes later, but then the food that arrived was a completely mangled original order! What on earth. Plenty of small, non-franchise outfits around here are able to get the right order made, CHECKED, and then delivered via grubhub or something, but this place can't deliver some simple tacos. At least I can say that Jack in the Box online customer service is OK because they refunded us a lot of money for both botched orders.
Food: 2
Service: 1
Justin Allison
I mean, can't really expect too much but this is the best Jack in the box that I have been to. I mainly say that due one individual name Oscar that works here. Because of this guy have I started coming here nearly everyday cuz I worked down the street and my boss has followed, thanks Oscar.
Atmosphere: 5
Food: 5
Service: 5
Tubes
Disgusting behavior by the employees, this place is NOT
Service: 1
Zach Love
Employees enforcing personal policies around who gets to use which restroom for people they deem as transgender (even though it's cisgender people).
Service: 1
Lady Cranberry
This Jack in the Box gets my orders right.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Jumbo Jack, French Fries
Marty West
Hot breakfast burrito, made fresh at 930 AM. Freshly fried hash browns too.
The burger was delicious, jalapeños bites and the fries too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, French Fries
Howard K “Wesski” Wess
Went thru the drive thru, and getting back home found that a item was missing. The receipt was printed with faded ink, unable read the phone number. I was about 40 miles away and I didn't come back 3 days later when I had business in that area again. Brought my receipt and was treated very badly, the manager told me I waited too long to get the item that wasn't in the bag but was paid for. I explained where I live offering to show my drivers license and was ignored 15 minutes until the manager told me I waited to late for me to get what I paid for. I became very upset and asked for the managers name and was completely ignored as they were speaking Spanish to each other. I told them as I walked out that I would definitely inform the corporate office of the of how RUDELY they treated me.
Atmosphere: 1
Food: 4
Service: 1
Leady Castillo
Title: Exceptional Service from Linda at Jack in the Box in BerkeleyI recently visited the Jack in the Box location in Berkeley and had the pleasure of meeting Linda, who provided exceptional service that exceeded my expectations. As I was conversing with her, I mentioned the challenges I faced at another Jack in the Box location due to city guidelines restricting the use of plastic straws. I also shared my experience with their new boba milk tea, expressing disappointment at not being able to receive a large plastic boba straw due to these regulations.Linda's response truly touched my heart. She kindly informed me that at the Berkeley location, they were not bound by the same restrictions and went above and beyond by generously providing me with five extra straws. Her thoughtful gesture ensured that I would have them on hand for future visits to the other location, should I decide to indulge in another boba treat. Her genuine care and consideration for my experience made a lasting impression on me.Linda's sweet and accommodating nature, coupled with her proactive approach to ensure my satisfaction, truly warmed my heart. Her outstanding service is a testament to her dedication and the exceptional customer experience she creates. Without a doubt, Linda deserves a resounding five-star rating for her remarkable service.I highly recommend visiting Jack in the Box in Berkeley and experiencing the exceptional service provided by Linda. Her kindness and thoughtfulness have made me a loyal customer, and I look forward to returning to this location in the future. Thank you, Linda, for making my visit a memorable and delightful one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Munchie Meal Nacho, Egg Rolls, Two Tacos, French Fries
Stevanus Haryadi
Got breakfast and coffee quick and nice
Atmosphere: 5
Food: 5
Service: 5
Sicsence
watch what they charge you there. And their food seems to be outdated. Like it's definitely not
Fries to curly
Courteous Service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The store is dirty needs painting needs lots of upgrades missing items phone doesn't work can't call back to complainKid-friendliness: No kid friendly filthy needs painting phone doesn't work missing items
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Onion Rings, Jumbo Jack, French Fries, Chicken Sandwich
I usually give fast food places the benefit of the doubt but the ability of this location to screw up is truly awe-inspiring. We ordered via grubhub and we got someone else’s food. Tried again and our second order also came in missing items BUT we accidentally got some of our first order. I give up. BTW the prices on grubhub are bonkers. $13 jack in the box burger?? Shame on me
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
I have no idea what is up with this location. We ordered online for delivery, and the food that arrived was a completely different person's order! We placed another, different order just 20 minutes later, but then the food that arrived was a completely mangled original order! What on earth. Plenty of small, non-franchise outfits around here are able to get the right order made, CHECKED, and then delivered via grubhub or something, but this place can't deliver some simple tacos. At least I can say that Jack in the Box online customer service is OK because they refunded us a lot of money for both botched orders.
Food: 2
Service: 1
I mean, can't really expect too much but this is the best Jack in the box that I have been to. I mainly say that due one individual name Oscar that works here. Because of this guy have I started coming here nearly everyday cuz I worked down the street and my boss has followed, thanks Oscar.
Atmosphere: 5
Food: 5
Service: 5
Disgusting behavior by the employees, this place is NOT
Service: 1
Employees enforcing personal policies around who gets to use which restroom for people they deem as transgender (even though it's cisgender people).
Service: 1
This Jack in the Box gets my orders right.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger, Jumbo Jack, French Fries
Hot breakfast burrito, made fresh at 930 AM. Freshly fried hash browns too.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The burger was delicious, jalapeños bites and the fries too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, French Fries
Went thru the drive thru, and getting back home found that a item was missing. The receipt was printed with faded ink, unable read the phone number. I was about 40 miles away and I didn't come back 3 days later when I had business in that area again. Brought my receipt and was treated very badly, the manager told me I waited too long to get the item that wasn't in the bag but was paid for. I explained where I live offering to show my drivers license and was ignored 15 minutes until the manager told me I waited to late for me to get what I paid for. I became very upset and asked for the managers name and was completely ignored as they were speaking Spanish to each other. I told them as I walked out that I would definitely inform the corporate office of the of how RUDELY they treated me.
Atmosphere: 1
Food: 4
Service: 1
Title: Exceptional Service from Linda at Jack in the Box in BerkeleyI recently visited the Jack in the Box location in Berkeley and had the pleasure of meeting Linda, who provided exceptional service that exceeded my expectations. As I was conversing with her, I mentioned the challenges I faced at another Jack in the Box location due to city guidelines restricting the use of plastic straws. I also shared my experience with their new boba milk tea, expressing disappointment at not being able to receive a large plastic boba straw due to these regulations.Linda's response truly touched my heart. She kindly informed me that at the Berkeley location, they were not bound by the same restrictions and went above and beyond by generously providing me with five extra straws. Her thoughtful gesture ensured that I would have them on hand for future visits to the other location, should I decide to indulge in another boba treat. Her genuine care and consideration for my experience made a lasting impression on me.Linda's sweet and accommodating nature, coupled with her proactive approach to ensure my satisfaction, truly warmed my heart. Her outstanding service is a testament to her dedication and the exceptional customer experience she creates. Without a doubt, Linda deserves a resounding five-star rating for her remarkable service.I highly recommend visiting Jack in the Box in Berkeley and experiencing the exceptional service provided by Linda. Her kindness and thoughtfulness have made me a loyal customer, and I look forward to returning to this location in the future. Thank you, Linda, for making my visit a memorable and delightful one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Munchie Meal Nacho, Egg Rolls, Two Tacos, French Fries
Got breakfast and coffee quick and nice
Atmosphere: 5
Food: 5
Service: 5
watch what they charge you there. And their food seems to be outdated. Like it's definitely not
Atmosphere: 2
Food: 2
Service: 2