April 10th around 12pm went to have lunch at this establishment placed my order and gave the gentleman my credit card and he seem to have ran it like 4 times so I look at my mobile app and see that indeed he's ran it and the money has been taken out of my account. The older gentleman walks over to my table and tells me that my transaction has been declined. I proceeded to show him my mobile app that it has been deducted from my account, he's still saying declined, declined, declined, so I called Bank of America and the customer service representative let the gentleman know that it has not been declined that it has been deducted out of my account. He still proceeds to say declined, declined so I asked the gentleman what do you want me to do? He says pay with another card, I then let him know that I'm not going to pay twice for some food that I've already paid for. Then he says to me , well leave your ID. I told him I can't leave my ID he says use another card. I tell him I will not pay twice for some food, so then he huffs n puffs and walks away. Then he comes back and I ask him may I speak with Management ?He says call them later so now I'm wondering what do I do? I've already paid for the food and so I once again ask him what do you want me to do? He says pay with another card and I told him I refuse to do that because I've already paid. Well, long story short I just left but I felt humiliated. I left the food there which I paid for and now I'm reaching out to Management so that I can discuss with them about this horrible interaction that I had in their establishment . The gentleman was rude And disrespectful. Donna
Aireen T.
This is one of the best Chinese restaurants I've been to. I come here from the East Bay to eat their food. The chicken is always delicious and not a cheap chewy chicken. I've ordered many other things on their menu and it's always good. The service is fast and friendly. The ambiance seems formal but is casual.
Court R.
My go to place with children in tow. Excellent customer service, our server saw our son had low energy and was hungry he brought out a piece of shrimp for him ahead of our order. Food always hits the spot, large wonton soup, lemon chicken, rice, vegetable egg rolls. Never disappointed when I leave.
Marci R.
Service and food were great. I've had horrible luck with Chinese restaurants lately, but I was craving Chinese food and thought I'd give this place a shot since it was so close. I'm glad I did. I'll definitely be back.
William C.
Food and Service always great! Service above all.......Good Vegatable dishes... anything is good
Shannon Smith Hartwell
Went for lunch this time. Consistently good food - huge lunch portions - you'll have leftovers for dinner!
Atmosphere: 5
Food: 5
Service: 5
NIcko T.
Great food! The potstickers and spring rolls were great as well as the vegetable chow mein!
Stephanie Y.
The best part of King Yen would be the huge space right on College Ave in Elmwood. Parking is hard, but if you're looking for a large group dining option, they have the room. I recently ordered takeout for the first time and it left me less than impressed. (Maybe even 2 stars?) While prices were high, portions were large, but sadly I wasn't that into the food. The highlight were the dumplings which were super meaty and tasty. However the beef and broccoli was a gooey mess and the healthy diet chicken and broccoli was literally chunks of steamed chicken and broccoli with no seasoning... none. It was sadly inedible. I think I wrong ordered here. Maybe stick with the general tso's and those homerun staples? Overall, I live close to Great China, and with similar prices to King Yen, the quality of fare is way better.
Oliver Speight
I order from here once a week because the dumplings and potstickers are so addicting!
Great King Yen tofu special - been coming here since I was a kid (20+ years)- happy they're still around!
Steve Bauer
I have been going to King Yen for over 20 years, it is always a wonderful experience and upon leaving I look forward to the next time I go there.Everyone who works there is just as nice as are the owners who provide a personal touch to every visit or when you see them in the Elmwood area.If you have not eaten here, you should and if you have you know exactly what I mean and I know you are like me and will return soon.Thanks to everyone at King Yen for all they do to make it a great experience.
Atmosphere: 5
Food: 5
Service: 5
Anya A.
The food was fine. The sweet and sour soup was nice, maybe a tad too peppery. Mu shoo was nice too, but the pancakes were cold and so stuck together that they were hard to peel off. In fact, everything other than soups was like warm rather than hot. We also got won ton soup which came with very thinly sliced zucchini and was very tasty, but sadly the restaurant did not pack it away with our leftovers. :(
Susan A.
Great dinner at King Yen. Service excellent! I had delicious Hot and Sour soup plus Mu Shu pork that was great!
April 10th around 12pm went to have lunch at this establishment placed my order and gave the gentleman my credit card and he seem to have ran it like 4 times so I look at my mobile app and see that indeed he's ran it and the money has been taken out of my account. The older gentleman walks over to my table and tells me that my transaction has been declined. I proceeded to show him my mobile app that it has been deducted from my account, he's still saying declined, declined, declined, so I called Bank of America and the customer service representative let the gentleman know that it has not been declined that it has been deducted out of my account. He still proceeds to say declined, declined so I asked the gentleman what do you want me to do? He says pay with another card, I then let him know that I'm not going to pay twice for some food that I've already paid for. Then he says to me , well leave your ID. I told him I can't leave my ID he says use another card. I tell him I will not pay twice for some food, so then he huffs n puffs and walks away. Then he comes back and I ask him may I speak with Management ?He says call them later so now I'm wondering what do I do? I've already paid for the food and so I once again ask him what do you want me to do? He says pay with another card and I told him I refuse to do that because I've already paid. Well, long story short I just left but I felt humiliated. I left the food there which I paid for and now I'm reaching out to Management so that I can discuss with them about this horrible interaction that I had in their establishment . The gentleman was rude And disrespectful. Donna
This is one of the best Chinese restaurants I've been to. I come here from the East Bay to eat their food. The chicken is always delicious and not a cheap chewy chicken. I've ordered many other things on their menu and it's always good. The service is fast and friendly. The ambiance seems formal but is casual.
My go to place with children in tow. Excellent customer service, our server saw our son had low energy and was hungry he brought out a piece of shrimp for him ahead of our order. Food always hits the spot, large wonton soup, lemon chicken, rice, vegetable egg rolls. Never disappointed when I leave.
Service and food were great. I've had horrible luck with Chinese restaurants lately, but I was craving Chinese food and thought I'd give this place a shot since it was so close. I'm glad I did. I'll definitely be back.
Food and Service always great! Service above all.......Good Vegatable dishes... anything is good
Went for lunch this time. Consistently good food - huge lunch portions - you'll have leftovers for dinner!
Atmosphere: 5
Food: 5
Service: 5
Great food! The potstickers and spring rolls were great as well as the vegetable chow mein!
The best part of King Yen would be the huge space right on College Ave in Elmwood. Parking is hard, but if you're looking for a large group dining option, they have the room. I recently ordered takeout for the first time and it left me less than impressed. (Maybe even 2 stars?) While prices were high, portions were large, but sadly I wasn't that into the food. The highlight were the dumplings which were super meaty and tasty. However the beef and broccoli was a gooey mess and the healthy diet chicken and broccoli was literally chunks of steamed chicken and broccoli with no seasoning... none. It was sadly inedible. I think I wrong ordered here. Maybe stick with the general tso's and those homerun staples? Overall, I live close to Great China, and with similar prices to King Yen, the quality of fare is way better.
I order from here once a week because the dumplings and potstickers are so addicting!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Szechuan Beef, Mongolian Beef, Potstickers
I ordered the sweet and sour fried fish. It is really really good. the sauce is incredible and the staff is professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the hot and sour soup ? ?
Atmosphere: 5
Food: 5
Service: 5
Great King Yen tofu special - been coming here since I was a kid (20+ years)- happy they're still around!
I have been going to King Yen for over 20 years, it is always a wonderful experience and upon leaving I look forward to the next time I go there.Everyone who works there is just as nice as are the owners who provide a personal touch to every visit or when you see them in the Elmwood area.If you have not eaten here, you should and if you have you know exactly what I mean and I know you are like me and will return soon.Thanks to everyone at King Yen for all they do to make it a great experience.
Atmosphere: 5
Food: 5
Service: 5
The food was fine. The sweet and sour soup was nice, maybe a tad too peppery. Mu shoo was nice too, but the pancakes were cold and so stuck together that they were hard to peel off. In fact, everything other than soups was like warm rather than hot. We also got won ton soup which came with very thinly sliced zucchini and was very tasty, but sadly the restaurant did not pack it away with our leftovers. :(
Great dinner at King Yen. Service excellent! I had delicious Hot and Sour soup plus Mu Shu pork that was great!