Jack in the Box

40771 Village Dr, Big Bear Lake
(909) 866-6436

Recent Reviews

Michelle Botsford

Finally got to try the smash burger! It’s advertised everywhere but only this location seems to have the new burger. Was really fresh and the lady helping me was kind and helpful 10/10 for a fast food

Atmosphere: 5

Food: 5

Service: 5

Amethyst Lindblad

Absolutely fantastic service!! One of the best fast food I have been to. Super nice customer service. Always get food out hot and fairly fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos

Mark C

Friendly customer service and the food was good ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

LOURDES LOPEZ

The quality of the food goes down when there is so much waiting to enter a single toilet they have.

Atmosphere: 3

Food: 3

Service: 3

JAIME ANDRES CARDENAS GARCIA

The drinks machine was damaged.

Atmosphere: 3

Food: 4

Service: 4

Tech Dunn

Only one in line, waited 20 minutes for them to stare and talk on their phone showing pictures as one did all the work in the drive threw. To then be served food that had cold fries, sourdough jack that didn't sit well and the only food that was anything good was there two taco deal. Better off ordering food from a homeless person. Oh and the fact they didn't lay salt down on the black ice areas where the "walking path" almost ended up with a er visit (local to big bear).

Atmosphere: 1

Food: 2

Service: 1

Ruben Pimienta

Very good burger, many people waiting to enter the bathroom (one only for customers)

Atmosphere: 4

Food: 5

Service: 4

Alicia Brown

There seems to be a line, but it moves fast. The food was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Cheeseburger

Hattie Brown

They were busy, but food was good.

Atmosphere: 5

Food: 5

Service: 5

Leopoldo Macouzet

The hamburgers are good but the place is a little neglected and lacks constant cleaning, passersby grab the bathroom as if it were

Atmosphere: 4

Food: 5

Service: 4

Dave Eckermann

Ordered 2 burgers, 4 Tacos and a root beer online. First, the burgers had hot sauce instead of the secret sauce they're supposed to have. Second, they gave me a cherry coke instead of root beer. Til today everything had always been great. I even checked the order confirmation slip attached to the bag and it said "root beer." How do you get somethig like that wrong when you have something in black and white telling you what specifically to fill the cup with? Please concentrate on your jobs so you don't goof orders in the future. Also, food was cold when we got it. We live on the other side of the lake and it takes us about 40 minutes from there to your location. You guys got a heat lamp and could have kept it under them. Or better yet how about a place on the app to note expected time of arrival so orders don't get made too early?

Food: 2

Alice M.

It's fuckin gross in here no soap and my little brothers nugget undercooked and the workers look dirty as hale bruh.

Viviana Garza

John is

Atmosphere: 5

Food: 5

Service: 5

Oliver Herrera

Like all these food chains, dirty place, average to good food.

Atmosphere: 3

Food: 4

Service: 5

8RYAN F1ORES

If you're looking for a cheap place to munch this specific Jack N The Box is not it. Firstly, some of the chefs don't use gloves and those same employees handle money/ register. They got my order wrong and when I said it was fine they refunded my order and told me to pay again holding up the line more. I understand the stress of managing a lot of customers but this establishment is horrible when it comes to service. Also(the machines for drinks were not working)the food itself is what'd you expect from a mid tier fast food location.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Sandwich, French Fries

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