Starbucks

42140 Big Bear Blvd, Big Bear Lake
(909) 866-3203

Recent Reviews

Wendy Elvir

We just came out of the store and the baristas were amazing at delivering what we wanted, very welcoming and polite, thank you for the good service and the delicious drinks.

Atmosphere: 5

Food: 5

Service: 5

Marco Tassara

Amazing service and so fast. It felt like the drive-thru line never stopped moving.

Atmosphere: 5

Service: 5

lupita tannatt

This location needs a new manager! 5 staff were present and no one bothered to take orders at the counter. Ordered one drink and it was prepared wrong.Trash can overflowing, trash on the floor and either mud or other matter on floor.

Atmosphere: 1

Service: 1

Patricia Gallagher

Cozy mountain atmosphere and clean! Friendly and helpful staff ? My drinks were made to perfection and nice and hot. Thank you!Parking: Abundant parking in shopping center away from other store crowds.Kid-friendliness: Fireplace is so nice to cozy up to. Crew super kind and patient with children

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato, Frappuccinos, Starbucks Via Instant Pike Place Roast, Chocolate Croissant

K Dillen

I drove over 30 minutes to get here because I was craving Starbucks, only to find that they closed 6.5 hours before their closing time. A hand written sign was on the door stating “we closed at 1:30pm”. I am extremely dissatisfied at the poor service and the fact that someone from the business decided it was okay to not keep the store open for business hours.

Service: 1

Taylor's Youtube

This place was horrible. The food was ok but the service, a different story. We waited almost 3 hours for a couple drinks and about 2 food items. Originally the wait was 20 minutes, but we waiter 3 HOURS. The service was horrible, the lady was just on her iPad telling people that It will be another 30 minutes instead of making the drinks. Also, a girl came in went to the cash register and waited about 3 minutes and she got more things then we did. NEVER GO HERE.

Atmosphere: 1

Food: 1

Service: 1

M Njuarez

Never again will I order from this location, so disgusting and unprofessional people working here . They took my order wrong so i asked for a correct one (iced coffee w/ heavy cream) the barista took my cup and rinse it in the sink right in front me , barista didn’t put the cap right and slipped out my hands and it spilled , so she took my cup and added more coffee and gave it back to me and said “Now it won’t be heavy” if I can give this place a 0star I would. Too bad I didn’t get barista name.

Steve Bai

The taste us not right, the service us slow.

Benjamin Gamble

Idk why every starbucks is out of Medice Balls but aw

Atmosphere: 5

Food: 5

Service: 5

J Lansing

Terrible coffee. Only got 2 out of our 4 drinks and they were 2 cold coffees. Trrrible service and weird vibe all

Atmosphere: 3

Food: 1

Service: 1

Heidi Moreno

They closed the lobby before 5:30 and closed drive thru at 5:30pm with a rude employee putting a sign-up, forcing many cars to have to make an awkward 3 point turn. The store closes at 6:00pm. Did I mention that. Totally ridiculous.

Trish McCall

An HOUR AND A HALF for a tall latte! Cant get my $ back unless I go through my bank out of state!

Service: 2

Art Shi

Wait in line for 15 mins to realize they close before their official hours

Angelina Monroe

They don't know the difference between cold foam and whipped cream?? I went through the drive through and had to go inside to ask them to fix it, but they just gave me whipped cream again.

FH T

Even though they are super busy at Saturday afternoon, but the staffs are super enthusiastic and friendly, thank you!

Atmosphere: 4

Food: 4

Service: 5

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