Most Honest Review!!There was a piece of crumbled burnt plastic in my potatoes!!Manager came around and gave us the STUPIDEST RESPONSE!!!IT'S A BURNT POTATO, WE SEE THIS ALL THE TIMEWHAAAAT!!!??You might see it ofteb, but we never have seen this ever, and manager lady with glasses, brown hair, short thang; had a mighty hard time breaking that "burnt potato".Come on, my step daughter couldnt even chew through it, it was plastic!!Came out in our mashed potatoes, and I BET YOU WHATEVER, MY CAR KEYS, HOUSE KEYS, ANYTHING!!!!If we wouldnt have said where we found it in, she would have never said it was a burnt potato.DISGUSTING, RIDICULOUS, UNPROFESSIONAL, UNSANITARY, AND INHUMANE!!
Atmosphere: 2
Food: 1
Service: 1
Raymond Belling
Our 1st time visiting. Food good Price fair got Military discount.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tip
Oscar Patiño
Food has no taste , blande , restaurants nice
Atmosphere: 4
Food: 1
Service: 2
Big Perm Productions
Mid, and the gay guy was
Atmosphere: 2
Food: 1
Service: 1
Riley Charles
Great food and a very comfortable atmosphere within the restaurant. Will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks
Betty Johnson
Their lunch specials on weekdays are a great deal!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Mashed
Gerald Kinder
The tri tip sandwich was good and the BBQ sauce was to my liking. The slaw was different.
Atmosphere: 4
Food: 4
Service: 3
Rosa Leon
I am highly dissatisfied with the customer service from this location! My family and I went to have dinner on Friday Night and when we arrived there was a lot of people just standing around the cashier area highly confused as to all the dinning area tables were being taken out of the restaurant to an outside area and when we reached the cashier area we were asked if we were all together because there was nowhere to sit our party as they had a huge party of 80 they were setting up for and they put us aside and were letting other people behind us come to the front to order as they were parties of 2-4 but that was not fair at all as it was the same thing as trying to accommodate our party. & when i asked to speak to the person in charge i asked why were we not allowed to be helped but others were and she simply said it is first come first serve yet we were there first and they were attending people that were in line behind us! So we were denied seating and we were not able to place an order then they said yes you can order but you will have to wait until we make the food for the party of 80 in front of you! Alsooo! I called a different location to see if they can fit us in and they said we can't take reservations it's a first come first serve situation so how is it that they can reserve a whole area for 80 people but couldn't accommodate us! I am really dissatisfied and disappointed because i really enjoy eating here but after this bad experience it doesn't give me any hopes of going back anytime soon. Supper bad coordination of the employees and the manager was no help at all she's pregnant and she just looked ready to go home and rest... If the staff isn't well trained to take on such a task of attending a party of 80 & attend the oncoming people coming to enjoy a dinner then don't take the last minute task of attending a party of 80!
Atmosphere: 1
Food: 1
Service: 1
Blake Cox
My family and I came here to celebrate our kids school certificate. We had a party of 6 and arrived around 615pm. Upon arrival we were observing many of the tables being drug around and placed outside along with all chairs. When we were called to order we were told “we’re prepping for a party of 80 so it’s going to be a wait”. I saw several tables empty and some extra chairs that would easily accommodate my family and I. We were then told we would be sat and have no issue with being served. After a bit of back and forth with the manager we were ultimately told we would have to sit in separate booths and would be put on a waiting list to order food due to the party of 80. This party of 80 had not even arrived yet by the way. This place is so disorganized so mismanaged and the customer service is down right horrible. During the whole fiasco of trying to figure out of this giant restaurant could seat 6 people there were many families which were white that were allowed to be seated. I’m not sure if it’s because my family and I are Mexican in a predominantly white area but we were treated terribly by the workers here. They really showed us that service workers now a days could careless about quality professionalism and being nice to customers. I’ve written the corporate office with ZERO reply which tells me this company must be very used to having these issues and just staying silent. I’ll write a review in every single site I know to keep people from coming here.
Atmosphere: 1
Food: 1
Service: 1
S J
I usually choose Stonefire Grill in Brea for friend gatherings and for other occasions. Their food is amazing and has plenty seats for big group, not that noisy but clean environment. You can set up your table with plates and utensils as needed. Everything you need is right there, you just need to grab as many as you need. Also their service is excellent and friendly. I would recommend this place to anyone without hesitation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks, Tri Tip Steak with Lemon Pepper, Full Rack of Baby Back Ribs, Superfood Fiesta Bowl, Garlic Mashed, Stimulus Package, Tip, Ribs, Tri Tip Meals, Baby, Cesar Salad, Pesto
Most Honest Review!!There was a piece of crumbled burnt plastic in my potatoes!!Manager came around and gave us the STUPIDEST RESPONSE!!!IT'S A BURNT POTATO, WE SEE THIS ALL THE TIMEWHAAAAT!!!??You might see it ofteb, but we never have seen this ever, and manager lady with glasses, brown hair, short thang; had a mighty hard time breaking that "burnt potato".Come on, my step daughter couldnt even chew through it, it was plastic!!Came out in our mashed potatoes, and I BET YOU WHATEVER, MY CAR KEYS, HOUSE KEYS, ANYTHING!!!!If we wouldnt have said where we found it in, she would have never said it was a burnt potato.DISGUSTING, RIDICULOUS, UNPROFESSIONAL, UNSANITARY, AND INHUMANE!!
Atmosphere: 2
Food: 1
Service: 1
Our 1st time visiting. Food good Price fair got Military discount.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tip
Food has no taste , blande , restaurants nice
Atmosphere: 4
Food: 1
Service: 2
Mid, and the gay guy was
Atmosphere: 2
Food: 1
Service: 1
Great food and a very comfortable atmosphere within the restaurant. Will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks
Their lunch specials on weekdays are a great deal!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Mashed
The tri tip sandwich was good and the BBQ sauce was to my liking. The slaw was different.
Atmosphere: 4
Food: 4
Service: 3
I am highly dissatisfied with the customer service from this location! My family and I went to have dinner on Friday Night and when we arrived there was a lot of people just standing around the cashier area highly confused as to all the dinning area tables were being taken out of the restaurant to an outside area and when we reached the cashier area we were asked if we were all together because there was nowhere to sit our party as they had a huge party of 80 they were setting up for and they put us aside and were letting other people behind us come to the front to order as they were parties of 2-4 but that was not fair at all as it was the same thing as trying to accommodate our party. & when i asked to speak to the person in charge i asked why were we not allowed to be helped but others were and she simply said it is first come first serve yet we were there first and they were attending people that were in line behind us! So we were denied seating and we were not able to place an order then they said yes you can order but you will have to wait until we make the food for the party of 80 in front of you! Alsooo! I called a different location to see if they can fit us in and they said we can't take reservations it's a first come first serve situation so how is it that they can reserve a whole area for 80 people but couldn't accommodate us! I am really dissatisfied and disappointed because i really enjoy eating here but after this bad experience it doesn't give me any hopes of going back anytime soon. Supper bad coordination of the employees and the manager was no help at all she's pregnant and she just looked ready to go home and rest... If the staff isn't well trained to take on such a task of attending a party of 80 & attend the oncoming people coming to enjoy a dinner then don't take the last minute task of attending a party of 80!
Atmosphere: 1
Food: 1
Service: 1
My family and I came here to celebrate our kids school certificate. We had a party of 6 and arrived around 615pm. Upon arrival we were observing many of the tables being drug around and placed outside along with all chairs. When we were called to order we were told “we’re prepping for a party of 80 so it’s going to be a wait”. I saw several tables empty and some extra chairs that would easily accommodate my family and I. We were then told we would be sat and have no issue with being served. After a bit of back and forth with the manager we were ultimately told we would have to sit in separate booths and would be put on a waiting list to order food due to the party of 80. This party of 80 had not even arrived yet by the way. This place is so disorganized so mismanaged and the customer service is down right horrible. During the whole fiasco of trying to figure out of this giant restaurant could seat 6 people there were many families which were white that were allowed to be seated. I’m not sure if it’s because my family and I are Mexican in a predominantly white area but we were treated terribly by the workers here. They really showed us that service workers now a days could careless about quality professionalism and being nice to customers. I’ve written the corporate office with ZERO reply which tells me this company must be very used to having these issues and just staying silent. I’ll write a review in every single site I know to keep people from coming here.
Atmosphere: 1
Food: 1
Service: 1
I usually choose Stonefire Grill in Brea for friend gatherings and for other occasions. Their food is amazing and has plenty seats for big group, not that noisy but clean environment. You can set up your table with plates and utensils as needed. Everything you need is right there, you just need to grab as many as you need. Also their service is excellent and friendly. I would recommend this place to anyone without hesitation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Breadsticks, Tri Tip Steak with Lemon Pepper, Full Rack of Baby Back Ribs, Superfood Fiesta Bowl, Garlic Mashed, Stimulus Package, Tip, Ribs, Tri Tip Meals, Baby, Cesar Salad, Pesto
Restaurantji Recommends
Food did not overwhelm me. Tri-tip had no flavor. It disappointed me.
Atmosphere: 2
Food: 2
Service: 2
Great food, Great service! Nice and warm place to be on a cold and windy day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad
Fun place to meet up with a group of friends. Tri-tip was very good, so were the grilled veggies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tri Tip Meals
Food is so delicious and new items on the
Atmosphere: 5
Food: 5
Service: 5
I love this place good food good
Atmosphere: 5
Food: 5
Service: 5