McDonald's

2351 Balfour Rd, Brentwood
(925) 516-6790

Recent Reviews

Brian Rios

I have to give this place some credit. You know when you order something from a fast food place, it literally NEVER looks anything like the photo. Never. This place however, I ordered the quarter pounder deluxe burger. Obviously expecting it to look completely not like advertised. As I have been conditioned to keep my expectations low when it comes to fast food. But no. This burger looks like they took it straight out of the advertising on the menu. I feel the other franchises of Mc Donald’s would do well by having their employees trained here. .

Atmosphere: 5

Food: 5

Service: 5

Victor Juarez

Terrible customer service.People’s walking around but no one wants to take orders. If there’s an option to give zero stars that would me my rating

Yass Jimenez

I was paying cash. They made eye contact and let me wait in line for the register for a long time for then to later tell me they can’t ring me up at the register that I had to use the kiosk, I told them I am paying cash and said I still had to you the kiosk. I went to the kiosk orden, it didn’t print my receipt. Then had to do the line again to pay cash at the register. I also told them it didn’t print my receipt and made a horrible face and were not wanting to help figure out my order to pay. I had to be the one telling them what I order for them to find it. That makes 0 sense and they be rude at it. That at least took me more than 30mins. The “manager” is no help. The employees say is the manager not wanting to use the register.

Mark Callaghan

So not come here during dinner hours. 25 minutes for takeout? Ordered a mchicken, cheeseburger and a drink

Atmosphere: 2

Food: 1

Service: 1

Corey Strock

My food was correct, there was no line and the employees were friendly.

Tanya Correia

The best carmal

Atmosphere: 5

Food: 5

Service: 5

Chona Andre

Very Grease food, and too sweet for my standards.I ordered hash browns, supper grease, and salty. Coffee was very good, and oatmeal is so sweet..Emloyees are very gossip about clients...NO GOOD..

Atmosphere: 2

Food: 2

Service: 2

Daniel Bilbay

Twice I have went to this McDonald and ordered 2 of the 40 pack chicken nuggets. Twice I only receive 1/2 my order. Store does not answer the phone and a complaint with missing items did not even get a response from the store or customer service.

Atmosphere: 3

Food: 3

Service: 1

venezia Mcfarden

McDonald's is a fast-food chain with consistent and recognizable food, making it a reliable option for a quick bite.

Bernard J.

I ordered a Big Mac large meal and I ask for large and ordered an extra latge fries in a separate bag. One fries were nice and hot and the other was almost cold. Very disappointed and frustrated. It made no sence. Tried to call to complain but there was no answer. I'm pissed. This is why I don't do Macdonalds. I tried to talk out of it but I gave in to the family wants. It will never happen again

Code X

Overall, this McDonald's is an alright place to go for a quick and convenient meal. The food is typically fresh and hot, and the service is usually friendly. However, there can be long lines during peak times, and the restaurant can be a bit noisy.

Atmosphere: 3

Food: 3

Service: 4

Sean lyons

Food is very expensive now. Not worth what you get, thanks Gavin Newsome ????

Alesia Quincy

I didn't like the attitude of the person at the window the young girl was snotty and didn't have good customer service skills.. at least not with me.

Atmosphere: 1

Food: 3

Service: 1

Angela Walton

This is my go to place for a fish filet sandwich and a frozen Coke on Sundays after church.

Atmosphere: 5

Food: 5

Service: 5

Nargis Azizi

Clean and playpan keeps kids 1 to 2h busy!

Atmosphere: 5

Food: 5

Service: 5

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