Went this past Saturday 4/27/2024 and I DO NOT RECOMMEND unless your willing to go and pay $20+ for just pizza and pasta they don’t have chicken anymore they discontinued it and a lot of other food is gone not worth it anymore!!
Iesha Gonzalez
I love this John's Incredibles pizza they have the best potato soup and pizza, They always have fresh pizza coming out, salad bar is on point, dessert is always a plus except for the ice cream machine is always breaking down.
Rayitos Lopez
Delicious, good price at the buffet and good service... I only suggest you put fried chicken back on the menu because they didn't change it to chicken nuggets and there are people who don't eat pizza, only salad and a piece of chicken.
Rsles Cane
Nice and good service
Jacqueline Godinez
Not the best. It seems like this place is being more careless every time I pay a visit. Most of the games are down, the prizes are over priced, the tables are always dirty as if the employees pay no attention to cleaning. My children don't even like to come here anymore.
Jasmine Kaihewalu
For what it is and the price it's okayy the can work on customer service and keeping up with the supply. As most dishes go empty to long and we went half our visit with our a cup to drink.
Victoria Velazquez
My kids had a blast , it was dirty I think they need to be more on top of cleaning around the tables and there was not to much food out nor pizzas but otherwise than that it was nice
Ony Gomez
Don't even waste your time coming here. There was no food out when we got there and no clean cups. I tried to talk to a manager and he seemed very uninterested in what I was saying. The first time I went to this location is was ok but now it's a dump with half the games either broke or just taking credits.
Alexia Chavez
I really wish I would have reviewed the reviews prior to my booking here. We had a really bad experience with customer service. We had 2 hosts that were minors. We got there, and they gave us a run down that they would be our host picking up trash and filling up our drinks. Well, we had to ask for a trash bag to pick up our own trash because they would never be around. They were in this backroom, and I kept having to go back there to ask them to fill up our pitcher. Our time finished, and we moved out to the other public rooms. My 70-year-old Grandma remembered that she had put money in one of the boxes with the birthday girl's name on it, thinking it was for me to keep. And when I went back to ask the girls if they had seen anything, they denied it, of course. I paid $600 for the horrible service. Let alone the 25+ people that paid for themselves. I didn't get to eat because I kept having to go around, pick up trash, remove plates, and ask for drinks. But 50% percent of the people kept saying that food wasn't stocked and that the little they did have was cold. We as parents work hard to give our kids and our guests a great time! The was not cheap for such a horrible experience will definitely not be coming back!! I really thought this would be less stressful than a home party and it was bad!
Evilin Monje
Barely any food out on a Friday evening. They don’t offer fried chicken anymore, now they chicken nuggets. Pasta seems under cooked
To say I was disappointed, would be an understatement.First was just getting through the entrance. Fortunately we went on a less busy day, but the self service machines were overall complex as we tried to figure out how to redeem a deal we bought online.Next was the cleanliness. There were maybe 2 or 3 families in each themed room with each room having 20+ tables, yet we couldn't find a single one that wasn't dirty. We ended up cleaning the one we used ourselves with wet wipes my wife always brings with her.The Food. Well, besides the major lack of selection (at any given time, there were only about 3 or 4 pizzas to choose from, with about a dozen location FOR pizza to be placed) it was overall decent. However, again, the counters were a little dirty and not well kept by the staff. I'd say for the price we paid, and their flavor, it wasn't worth it.The Games. Well this was the worst part of the overall experience. While my daughter and niece had good amount of fun, we ran into mutiple issues of games not working, games charging you but not letting you play, games that let you play but were broken in some way so you ended up losing faster (for example, and lot of the shooting games have very bad delays / lag with the aiming system). We had a deal where we got 2 hours of unlimited play for any game that didn't give tickets, and $10 credit for games that do. We often found ourselves just wasting time trying to find games which worked, as well, trying to get refunds for credits charged to a game that didnt start. The one major plus though was that the cards also gave us unlimited rides on the few attractions we had. The bumper cars were a lot of fun and we did them a few times.By the end of the night, I honestly couldn't wait for us to leave. I will not be going back here At All, and can not recommend that anyone else go either. Its a waste of money that is not worth it. You would be better going to Chuck-E-Cheese, buying a couple pizzas, and a few unlimited game cards (that were for all their games, not just non ticket giving ones). I only gave this place two stars because the staff were friendly when we interacted with them, and the rides were fun. But that's just not enough for the money we spent.
Katy Lopez
I was really not pleased with the overall cleaniningness was very poor.Cooked pasta with different saunces and call it a buffet ?Plates were dirty, spoons were dirty, coffe mugs were dirty, restrooms were dirty. How is this okay?Half of the rides were not working. Half of the ones that were kept lagging.I don’t know why I would come back here. I would rather go to Dave & Busters and or Round One.
Hazel Hernandez
Went around 1:30 pm and there was barely any food the pizza was ok but the pasta was cold workers were just standing around even though they seen that there was no more food. will not be going back and most of there arcade games weren’t working ??
Maria Victoria
We decided to take the kids here, and oh my never again, #1 the pizza was cold #2 they don’t have chicken anymore #3 the deserts were trash and hard cookies the ice cream machine was broken , the dining rooms were dirty, for 145 it was not worth, I do can say my kids had fun playing the games
Charles Rosales
1st time here, from LA so it wasn't too close to us, but even after paying a hefty amount, for a family of 5, to enter, my 3 young boys had fun with the games and the buffet was good. We will be back
Went this past Saturday 4/27/2024 and I DO NOT RECOMMEND unless your willing to go and pay $20+ for just pizza and pasta they don’t have chicken anymore they discontinued it and a lot of other food is gone not worth it anymore!!
I love this John's Incredibles pizza they have the best potato soup and pizza, They always have fresh pizza coming out, salad bar is on point, dessert is always a plus except for the ice cream machine is always breaking down.
Delicious, good price at the buffet and good service... I only suggest you put fried chicken back on the menu because they didn't change it to chicken nuggets and there are people who don't eat pizza, only salad and a piece of chicken.
Nice and good service
Not the best. It seems like this place is being more careless every time I pay a visit. Most of the games are down, the prizes are over priced, the tables are always dirty as if the employees pay no attention to cleaning. My children don't even like to come here anymore.
For what it is and the price it's okayy the can work on customer service and keeping up with the supply. As most dishes go empty to long and we went half our visit with our a cup to drink.
My kids had a blast , it was dirty I think they need to be more on top of cleaning around the tables and there was not to much food out nor pizzas but otherwise than that it was nice
Don't even waste your time coming here. There was no food out when we got there and no clean cups. I tried to talk to a manager and he seemed very uninterested in what I was saying. The first time I went to this location is was ok but now it's a dump with half the games either broke or just taking credits.
I really wish I would have reviewed the reviews prior to my booking here. We had a really bad experience with customer service. We had 2 hosts that were minors. We got there, and they gave us a run down that they would be our host picking up trash and filling up our drinks. Well, we had to ask for a trash bag to pick up our own trash because they would never be around. They were in this backroom, and I kept having to go back there to ask them to fill up our pitcher. Our time finished, and we moved out to the other public rooms. My 70-year-old Grandma remembered that she had put money in one of the boxes with the birthday girl's name on it, thinking it was for me to keep. And when I went back to ask the girls if they had seen anything, they denied it, of course. I paid $600 for the horrible service. Let alone the 25+ people that paid for themselves. I didn't get to eat because I kept having to go around, pick up trash, remove plates, and ask for drinks. But 50% percent of the people kept saying that food wasn't stocked and that the little they did have was cold. We as parents work hard to give our kids and our guests a great time! The was not cheap for such a horrible experience will definitely not be coming back!! I really thought this would be less stressful than a home party and it was bad!
Barely any food out on a Friday evening. They don’t offer fried chicken anymore, now they chicken nuggets. Pasta seems under cooked
Restaurantji Recommends
To say I was disappointed, would be an understatement.First was just getting through the entrance. Fortunately we went on a less busy day, but the self service machines were overall complex as we tried to figure out how to redeem a deal we bought online.Next was the cleanliness. There were maybe 2 or 3 families in each themed room with each room having 20+ tables, yet we couldn't find a single one that wasn't dirty. We ended up cleaning the one we used ourselves with wet wipes my wife always brings with her.The Food. Well, besides the major lack of selection (at any given time, there were only about 3 or 4 pizzas to choose from, with about a dozen location FOR pizza to be placed) it was overall decent. However, again, the counters were a little dirty and not well kept by the staff. I'd say for the price we paid, and their flavor, it wasn't worth it.The Games. Well this was the worst part of the overall experience. While my daughter and niece had good amount of fun, we ran into mutiple issues of games not working, games charging you but not letting you play, games that let you play but were broken in some way so you ended up losing faster (for example, and lot of the shooting games have very bad delays / lag with the aiming system). We had a deal where we got 2 hours of unlimited play for any game that didn't give tickets, and $10 credit for games that do. We often found ourselves just wasting time trying to find games which worked, as well, trying to get refunds for credits charged to a game that didnt start. The one major plus though was that the cards also gave us unlimited rides on the few attractions we had. The bumper cars were a lot of fun and we did them a few times.By the end of the night, I honestly couldn't wait for us to leave. I will not be going back here At All, and can not recommend that anyone else go either. Its a waste of money that is not worth it. You would be better going to Chuck-E-Cheese, buying a couple pizzas, and a few unlimited game cards (that were for all their games, not just non ticket giving ones). I only gave this place two stars because the staff were friendly when we interacted with them, and the rides were fun. But that's just not enough for the money we spent.
I was really not pleased with the overall cleaniningness was very poor.Cooked pasta with different saunces and call it a buffet ?Plates were dirty, spoons were dirty, coffe mugs were dirty, restrooms were dirty. How is this okay?Half of the rides were not working. Half of the ones that were kept lagging.I don’t know why I would come back here. I would rather go to Dave & Busters and or Round One.
Went around 1:30 pm and there was barely any food the pizza was ok but the pasta was cold workers were just standing around even though they seen that there was no more food. will not be going back and most of there arcade games weren’t working ??
We decided to take the kids here, and oh my never again, #1 the pizza was cold #2 they don’t have chicken anymore #3 the deserts were trash and hard cookies the ice cream machine was broken , the dining rooms were dirty, for 145 it was not worth, I do can say my kids had fun playing the games
1st time here, from LA so it wasn't too close to us, but even after paying a hefty amount, for a family of 5, to enter, my 3 young boys had fun with the games and the buffet was good. We will be back