I guess I shouldn't expect much from mall food, but my original Philly sandwich lacked flavor and toppings. They accidentally forgot to omit the onions, no problem there were only a few slivers anyway, just like the bell peppers and mushrooms that I DID want. I couldn't finish it, waste of money.
Food: 1
Service: 2
Eugene B.
Juana & Alexis were very nice patient & polite , customer service is very important & you guys keep up the good work dealing with people isn't easy all the time. good food detailed order & fast but also patient .
Jim Beckham - Realtor
WTH happened to this place... Fries were ice cold, no season salt or ketchup, sandwiches half the size and no serving trays.This place was once decent back in the day.AVOID AT ALL COSTS!
Atmosphere: 2
Food: 1
Service: 2
business hiring
Nice store and food always tastes
Atmosphere: 5
Food: 5
Service: 5
Amie
Very rude workers, they mixed up the online and dine in orders, messed up my order in general, and very rude when I asked for things. All I did was ask for some ketchup no need to roll your eyes and be annoyed at me.
Atmosphere: 2
Food: 4
Service: 1
Aaron S.
Prices are decent, food is ok, but the fryer is habitually out of commission and the ice cream machine has been broken for months. Service is hit or miss. Something is amiss with management.
Linda K.
Never again! Ordered $15.00 Cheese Steak sandwich with everything (onions ~peppers ~ mushrooms) and two Iced Teas. Girl said 15 minutes and handed us our drinks. Had to go back NO ICE in the Teas. Waited 40 minutes for our sandwich. We received it with no onions, mushrooms or peppers and hardly any cheese. Went to have order rectify and waited another 13 minutes. Received 4 pieces of mushrooms, uncooked onions and pepper. Not enough for 1/4" of a sandwich. Cook was also rude. Have a picture of what we received. For a $21.00 Lunch you should be ashamed.
Roshy P.
The fries are good. Freshly made and tasty. The service needs improvement. I asked for a combo. The person at the register did not explain to me that a combo only consists of fries and coke. I had to stand in line again to buy my cheesesteak separately. When my food was ready they forgot the fries. This all took a while. Then they gave me a cup of fries, a coke, and a deep plate for the food. I could not carry all 3 items to where the tables are as I have two hands, so I asked for a tray. They don't have trays! They were not accommodating enough to put my fries and food in a bigger dish so that I could carry them. Just shrugged their shoulders and went back to chatting with each other. Will I return? No!
Jax A.
This place is delicious. I come here every time I'm craving a Philly cheesesteak and they do not disappoint. Highly recommend!
Adriana F.
Always come here when I'm in the area. It's my number one spot and the closest I can get to a real Philly cheesesteak from Philadelphia, if not BETTER!!
Charleys Cheesesteak's menu is a delightful array of delicious choices. From the classic cheesesteaks to the flavorful chicken dishes and delightful vegetarian options, the menu offers something for every palate, making it a truly satisfying eating encounter.
Christina K.
Clean and very organized. Staff is very kind and accommodates to whatever the customers ask for. Food is probably the tastiest of the entire mall.
arianna s.
THIS PLACE IS SOOOO GOOD! ever since I had it it's all i've been craving.... everything from the food to the service and customer experience is excellent!!
T G.
Best cheesesteaks ever!! I love the people that work there. Great customer service! I would give 10'stars if I could
Kayla N.
This place is an extraordinary culinary haven that stands out as the best location at the Topanga food court. Their hot food selection, particularly the classic Philly cheesesteak, is impeccable, with tender, flavorful meat and luscious melted cheese. The warm and welcoming staff make you feel like family from the moment you step inside, creating a cozy and inviting atmosphere. Not to be missed is their amazing lemonade, a perfect blend of sweetness and tanginess that complements the meal perfectly. Overall, this place offers an unparalleled dining experience that leaves a lasting smile and a desire to return for more.
I guess I shouldn't expect much from mall food, but my original Philly sandwich lacked flavor and toppings. They accidentally forgot to omit the onions, no problem there were only a few slivers anyway, just like the bell peppers and mushrooms that I DID want. I couldn't finish it, waste of money.
Food: 1
Service: 2
Juana & Alexis were very nice patient & polite , customer service is very important & you guys keep up the good work dealing with people isn't easy all the time. good food detailed order & fast but also patient .
WTH happened to this place... Fries were ice cold, no season salt or ketchup, sandwiches half the size and no serving trays.This place was once decent back in the day.AVOID AT ALL COSTS!
Atmosphere: 2
Food: 1
Service: 2
Nice store and food always tastes
Atmosphere: 5
Food: 5
Service: 5
Very rude workers, they mixed up the online and dine in orders, messed up my order in general, and very rude when I asked for things. All I did was ask for some ketchup no need to roll your eyes and be annoyed at me.
Atmosphere: 2
Food: 4
Service: 1
Prices are decent, food is ok, but the fryer is habitually out of commission and the ice cream machine has been broken for months. Service is hit or miss. Something is amiss with management.
Never again! Ordered $15.00 Cheese Steak sandwich with everything (onions ~peppers ~ mushrooms) and two Iced Teas. Girl said 15 minutes and handed us our drinks. Had to go back NO ICE in the Teas. Waited 40 minutes for our sandwich. We received it with no onions, mushrooms or peppers and hardly any cheese. Went to have order rectify and waited another 13 minutes. Received 4 pieces of mushrooms, uncooked onions and pepper. Not enough for 1/4" of a sandwich. Cook was also rude. Have a picture of what we received. For a $21.00 Lunch you should be ashamed.
The fries are good. Freshly made and tasty. The service needs improvement. I asked for a combo. The person at the register did not explain to me that a combo only consists of fries and coke. I had to stand in line again to buy my cheesesteak separately. When my food was ready they forgot the fries. This all took a while. Then they gave me a cup of fries, a coke, and a deep plate for the food. I could not carry all 3 items to where the tables are as I have two hands, so I asked for a tray. They don't have trays! They were not accommodating enough to put my fries and food in a bigger dish so that I could carry them. Just shrugged their shoulders and went back to chatting with each other. Will I return? No!
This place is delicious. I come here every time I'm craving a Philly cheesesteak and they do not disappoint. Highly recommend!
Always come here when I'm in the area. It's my number one spot and the closest I can get to a real Philly cheesesteak from Philadelphia, if not BETTER!!
Restaurantji Recommends
Charleys Cheesesteak's menu is a delightful array of delicious choices. From the classic cheesesteaks to the flavorful chicken dishes and delightful vegetarian options, the menu offers something for every palate, making it a truly satisfying eating encounter.
Clean and very organized. Staff is very kind and accommodates to whatever the customers ask for. Food is probably the tastiest of the entire mall.
THIS PLACE IS SOOOO GOOD! ever since I had it it's all i've been craving.... everything from the food to the service and customer experience is excellent!!
Best cheesesteaks ever!! I love the people that work there. Great customer service! I would give 10'stars if I could
This place is an extraordinary culinary haven that stands out as the best location at the Topanga food court. Their hot food selection, particularly the classic Philly cheesesteak, is impeccable, with tender, flavorful meat and luscious melted cheese. The warm and welcoming staff make you feel like family from the moment you step inside, creating a cozy and inviting atmosphere. Not to be missed is their amazing lemonade, a perfect blend of sweetness and tanginess that complements the meal perfectly. Overall, this place offers an unparalleled dining experience that leaves a lasting smile and a desire to return for more.