“Excellent Dining Experience at Pollo Loco Thanks to Manager AliciaI recently had the pleasure of dining at Pollo Loco, and I must say that my experience was greatly enhanced by the outstanding service provided by Manager Alicia.From the moment I walked in, Alicia greeted me with a warm smile and made me feel genuinely welcomed. Her professionalism and attention to detail were evident throughout my entire visit. She went above and beyond to ensure that every aspect of my dining experience was exceptional.Alicia's leadership skills were evident as she efficiently managed the restaurant's operations, ensuring that all guests were attended to promptly and that orders were prepared and served in a timely manner. Despite the bustling atmosphere, she remained calm and composed, which helped create a relaxed and enjoyable dining environment for everyone.What truly stood out to me was Alicia's dedication to customer satisfaction. She took the time to check in with each table, ensuring that everyone's needs were met and addressing any concerns promptly. Her friendly demeanor and genuine interest in ensuring that guests had a positive experience made a lasting impression on me.In addition to her excellent customer service skills, Alicia also demonstrated strong teamwork and leadership abilities, effectively coordinating with her staff to ensure smooth operations throughout the restaurant.Overall, my dining experience at Pollo Loco was truly exceptional, thanks in large part to Manager Alicia's exceptional service and leadership. She is a true asset to the restaurant, and I look forward to returning soon for another fantastic meal under her attentive care.Thank you, Alicia, for going above and beyond to make my visit memorable.“
“This was amazing great nice and chill atmosphere my daughters ordered the chicken and waffles the chicken crispy outside juicy well done chicken also ordered the raspberries strawberries and waffles crispy outside and moist soft flavored whipped cream was delicious homemade…the water was pleasant too…I would definitely come back…“
“Don’t sleep on this place it is actually my all time fav hot chicken. Had to charge my car behind the restaurant and took a chance on a spicy sandwich and employee offers to deliver it to your vehicle while you wait at the Tesla charging station. MUST order house sauce for 50¢ and waffle fries. SO so good!“
“Visited from out of state. Never heard of this place. Son and I both ordered chicken sandwiches - one Nashville and one Buffalo. Both were cooked perfectly, tender, and a lot of flavor. The fries were also fresh and just right.It was go good, we returned another day for more goodness. But the chicken on that 2nd visit was not so tender/good. So there is some consistency issue.However, service is consistently awesome.“
“Just tried this place for the first time and it was good. I usually stick to chicken tenders here but this is definitely the best Magic has to offer. This will be my go to meal whenever I come here. The chicken is a pretty good size and they give you maple syrup with it. I did like Universal Studios Hollywood's version better but I ain't complaining as I feel it is probably the best thing here. Definitely recommend.“
“I dont really write reviews but i had to do it for this place. I dont live in this area but my business is so i decided to try out this place and wow. Ive been going there the past days. Looks like its a family owned business and The owners are so nice and welcoming and the food is amazing. Best hot chicken ive had and i will be coming more!- Marat“
“food was delicious! menu was very diverse, there was so much to choose from!! and the restaurant was decorated beautifully and had an amazing atmosphere and made dining so much more pleasant. service was also incredible. the server was so kind, welcoming, and patient!! 5 stars ⭐️⭐️⭐️⭐️⭐️ will be returning soon for sure ☺️❤️“
Ramen • $$
“I loved their chicken broth ramen, perfect for the cold weather. They also have some amazing appetizers, lots of different options. Last time I was there I had the korean burgogi fried, hot fries topped with cheese and shredded beef marinated in burgogi sauce, plus sweet and sour plus white sauce, it was awsome. Large portions, and their waiters are very friendly.“
“Typical chik filayy. Only one in Santa Clarita. They have deceivingly good food, filled with hip customers, and have the same level of an inenout chaos. Come to think of it, chik filayy and inenout share a lot in common. Ok but seriously, I can see how they're successful. The only thing I suggest is to clean that floor because it's sticky like chili's floor. There were like over 10 employees and not one can clean the floor??? C'mon.“
“I got to try this at my friends house last week. I had the chicken sandwich and I must say this is one of the best chicken sandwiches I've ever had. It was cooked to perfection (not dry and perfectly moist) and unlike other places, I didn't get that nasty heavy feeling afterwards. I also took a couple bites of my friends queso which was very good too. I was totally impressed with the food considering it wasn't even hot when I ate it. Can't imagine how good it must be when you eat it hot on the spot.“