Worst service they want everything customer will do for you. If you ask clean the table he said somebody else will do it we waited for 30 min for this. What the point of coming to bww?? Stupid staff
Atmosphere: 1
Service: 1
Brian
Wack. They play corridos all night but I wanna put a song on and touch tunes is disabled I’m trynna play some tumbados too!!! Y’all lost a chance for me to pay for the same songs this person was playing
Atmosphere: 1
Food: 1
Service: 1
Brian “Ramdigity” Ramirez
The deals aren’t what they used to be, everything is complicated to modify like when it’s BOGO but it has to be the same flavor, that’s lame. ? also what’s the deal with the jukebox. I can’t play corridos on TouchTunes but homeboy with the aux can play tumbados and all that back to back. I LOVE how I can hear them get text messages all night too wow. Change the settings on the TouchTunes so that we can put these songs on, instead of whoever has it on their phone so we don’t hear it every time they have a text come thru. I used to come in for the poker and connection thru the games and how they pumped us up when we ordered blazing, this place lost its flavor
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Buffalo
DJ RJS ONE Sanchez
Service was awful. The server was lucky. He received a tip at all. I would have given him 6 cents, get a CLUE...
Atmosphere: 4
Food: 4
Service: 1
Eric Coy
The wings are pretty good, but the service is bad enough to ruin the experience.The wait to make an order was long. The server didn’t bring anything unless asked - just didn’t care. Couldn’t get the gift card to work. The server wasn’t able to figure it out (and didn’t seem to even try). The wait for the wings was long as well!Just didn’t enjoy BWWs at all ?.
Atmosphere: 2
Food: 4
Service: 1
Teresita Hernandez
Very bad, they don't serve you well ?
Carlina Alexandre
Honestly the worst wing experience l've had.When I received my wings the sauce didn't even cover the entire wing and my boyfriend's wings had no sauce at all when he didn't request dry rub. Our total was $50 for 10 wings and a lemonade and I would at least expect it to be better than what it was since the price is so high. The food took a while to come but the waiters were very nice and understanding! There were only two waiters tending to so many tables so I appreciate their service but the overall experience was bad. I didn’t want to complain to them because you could tell the night was already overwhelming.
Atmosphere: 1
Food: 1
Service: 4
Daniel Amaro
It's been a minute returning to Buffalo Wild Wings. Very disappointing, service was horrible, food did not look good or cooked. Establishment look like a total mess, employees look miserable which makes us feel uncomfortable. Whoever is running the show at the Cerritos location should be fired.
Atmosphere: 2
Food: 2
Service: 2
Felipe Llanes
The service is really bad and
Atmosphere: 1
Food: 1
Service: 1
Jeannette Valdez
The service was so horrible it will be the last time we coming to BWW. I haven’t been to one in a cool minute & you guys just made it a bad experience to not make me go back again. It literally took 50mins to get our food we ordered. The Guacamole was unflavored & my daughter’s chicken tenders looked like they had them cooked for hours so stale & dry. I can’t even blame the server about the Poor service she was the only server on a Sunday evening attending who knows how many tables like how are y’all going to provide good service like that & to top it off at the end when we about to pay the server tell us to scan the QR code but that thing didn’t even let us pay. We literally waited another 15mins to pay because we got doubled charged for some chips & guacamole & the manager had to overwrite it. Instead of having more employees cleaning y’all need to hire more servers for better & efficient service cause customers shouldn’t wait 50mins for some wings, fries & a burger. The service wasn’t worth the $100+ spend there.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Carrots, Fries, Hot, Celery
Recently placed an online order for wings and a bottle of Mountain Dew on Super Bowl Sunday. Went at the scheduled time, but order was not ready. You might think this was because of the game, but game time was four hours later, and the restaurant was empty. One of the reasons I knew this, was the large group of employees talking to each other on the patio. After waiting 10 minutes I had to remind them to give me my bottle. After five minutes, the employee came back with a cup of Mountain Dew. The entire reason I wanted a bottle was because my car doesn't have cup holders. I asked for a refund, and the staff said they were to busy to give me a refund, but I should give them my credit card and contact information, and they would process the refund. I asked for the manager. They said the manager was not available. So, I had to leave without my refund or my soda. On top of all this, when I checked my order, they gave me 6 pieces of carrots, 2 pieces of celery, and 4 containers of ranch dressing.I tried to complain on their website, but received a form letter that obviously is sent to everyone who complains. You cannot send back a reply, and it's obvious no one reads it.So, this is how Buffalo Wild Wings treats and respects their customers. Look at the reviews and if you decide to give them your hard earned cash, don't say you haven't been warned.
Food: 2
Service: 1
basanta baro
The worst food ever and service are very poor and online order is too late I have too many experience about this restaurant..personally I suggest don’t go to that restaurant waste of money..better you guys closed the restaurant ??????
Amanda Torres
I got charged twice my bf paid cash and once I got home they charged me on my card . I had to dispute my transaction keep in mind this was a month ago now today I got a notification that they got there money back this is ridiculous!!! Scam don’t come here
spideyck
Recently placed an online order for wings and a bottle of Mountain Dew on Super Bowl Sunday. Went at the scheduled time, but order was not ready. You might think this was because of the game, but game time was four hours later, and the restaurant was empty. One of the reasons I knew this, was the large group of employees talking to each other on the patio. After waiting 10 minutes I had to remind them to give me my bottle. After five minutes, the employee came back with a cup of Mountain Dew. The entire reason I wanted a bottle was because my car doesn't have cup holders. I asked for a refund, and the staff said they were to busy to give me a refund, but I should give them my credit card and contact information, and they would process the refund. I asked for the manager. They said the manager was not available. So, I had to leave without my refund or my soda. On top of all this, when I checked my order, they gave me 6 pieces of carrots, 2 pieces of celery, and 4 containers of ranch dressing. I tried to complain on their website, but received a form letter that obviously is sent to everyone who complains. You cannot send back a reply, and it's obvious no one reads it. So, this is how Buffalo Wild Wings treats and respects their customers. Look at the reviews and if you decide to give them your hard earned cash, don't say you haven't been warned.
J. McKee
Order 15 wings medium / Asian zing & Onion rings. Everything came out cold. Was not busy. Asked for the wings to be remade instead got microwaved wings. Hilarious enough still not "hot". The manager made me wait 10mins to talk to him only to not really care. Good margaritas. You don't come to BWW expecting the best of anything, but wow was I let down. Go to the buffalo spot in the mall for a better meal lmaooo
Worst service they want everything customer will do for you. If you ask clean the table he said somebody else will do it we waited for 30 min for this. What the point of coming to bww?? Stupid staff
Atmosphere: 1
Service: 1
Wack. They play corridos all night but I wanna put a song on and touch tunes is disabled I’m trynna play some tumbados too!!! Y’all lost a chance for me to pay for the same songs this person was playing
Atmosphere: 1
Food: 1
Service: 1
The deals aren’t what they used to be, everything is complicated to modify like when it’s BOGO but it has to be the same flavor, that’s lame. ? also what’s the deal with the jukebox. I can’t play corridos on TouchTunes but homeboy with the aux can play tumbados and all that back to back. I LOVE how I can hear them get text messages all night too wow. Change the settings on the TouchTunes so that we can put these songs on, instead of whoever has it on their phone so we don’t hear it every time they have a text come thru. I used to come in for the poker and connection thru the games and how they pumped us up when we ordered blazing, this place lost its flavor
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Buffalo
Service was awful. The server was lucky. He received a tip at all. I would have given him 6 cents, get a CLUE...
Atmosphere: 4
Food: 4
Service: 1
The wings are pretty good, but the service is bad enough to ruin the experience.The wait to make an order was long. The server didn’t bring anything unless asked - just didn’t care. Couldn’t get the gift card to work. The server wasn’t able to figure it out (and didn’t seem to even try). The wait for the wings was long as well!Just didn’t enjoy BWWs at all ?.
Atmosphere: 2
Food: 4
Service: 1
Very bad, they don't serve you well ?
Honestly the worst wing experience l've had.When I received my wings the sauce didn't even cover the entire wing and my boyfriend's wings had no sauce at all when he didn't request dry rub. Our total was $50 for 10 wings and a lemonade and I would at least expect it to be better than what it was since the price is so high. The food took a while to come but the waiters were very nice and understanding! There were only two waiters tending to so many tables so I appreciate their service but the overall experience was bad. I didn’t want to complain to them because you could tell the night was already overwhelming.
Atmosphere: 1
Food: 1
Service: 4
It's been a minute returning to Buffalo Wild Wings. Very disappointing, service was horrible, food did not look good or cooked. Establishment look like a total mess, employees look miserable which makes us feel uncomfortable. Whoever is running the show at the Cerritos location should be fired.
Atmosphere: 2
Food: 2
Service: 2
The service is really bad and
Atmosphere: 1
Food: 1
Service: 1
The service was so horrible it will be the last time we coming to BWW. I haven’t been to one in a cool minute & you guys just made it a bad experience to not make me go back again. It literally took 50mins to get our food we ordered. The Guacamole was unflavored & my daughter’s chicken tenders looked like they had them cooked for hours so stale & dry. I can’t even blame the server about the Poor service she was the only server on a Sunday evening attending who knows how many tables like how are y’all going to provide good service like that & to top it off at the end when we about to pay the server tell us to scan the QR code but that thing didn’t even let us pay. We literally waited another 15mins to pay because we got doubled charged for some chips & guacamole & the manager had to overwrite it. Instead of having more employees cleaning y’all need to hire more servers for better & efficient service cause customers shouldn’t wait 50mins for some wings, fries & a burger. The service wasn’t worth the $100+ spend there.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Carrots, Fries, Hot, Celery
Restaurantji Recommends
Recently placed an online order for wings and a bottle of Mountain Dew on Super Bowl Sunday. Went at the scheduled time, but order was not ready. You might think this was because of the game, but game time was four hours later, and the restaurant was empty. One of the reasons I knew this, was the large group of employees talking to each other on the patio. After waiting 10 minutes I had to remind them to give me my bottle. After five minutes, the employee came back with a cup of Mountain Dew. The entire reason I wanted a bottle was because my car doesn't have cup holders. I asked for a refund, and the staff said they were to busy to give me a refund, but I should give them my credit card and contact information, and they would process the refund. I asked for the manager. They said the manager was not available. So, I had to leave without my refund or my soda. On top of all this, when I checked my order, they gave me 6 pieces of carrots, 2 pieces of celery, and 4 containers of ranch dressing.I tried to complain on their website, but received a form letter that obviously is sent to everyone who complains. You cannot send back a reply, and it's obvious no one reads it.So, this is how Buffalo Wild Wings treats and respects their customers. Look at the reviews and if you decide to give them your hard earned cash, don't say you haven't been warned.
Food: 2
Service: 1
The worst food ever and service are very poor and online order is too late I have too many experience about this restaurant..personally I suggest don’t go to that restaurant waste of money..better you guys closed the restaurant ??????
I got charged twice my bf paid cash and once I got home they charged me on my card . I had to dispute my transaction keep in mind this was a month ago now today I got a notification that they got there money back this is ridiculous!!! Scam don’t come here
Recently placed an online order for wings and a bottle of Mountain Dew on Super Bowl Sunday. Went at the scheduled time, but order was not ready. You might think this was because of the game, but game time was four hours later, and the restaurant was empty. One of the reasons I knew this, was the large group of employees talking to each other on the patio. After waiting 10 minutes I had to remind them to give me my bottle. After five minutes, the employee came back with a cup of Mountain Dew. The entire reason I wanted a bottle was because my car doesn't have cup holders. I asked for a refund, and the staff said they were to busy to give me a refund, but I should give them my credit card and contact information, and they would process the refund. I asked for the manager. They said the manager was not available. So, I had to leave without my refund or my soda. On top of all this, when I checked my order, they gave me 6 pieces of carrots, 2 pieces of celery, and 4 containers of ranch dressing. I tried to complain on their website, but received a form letter that obviously is sent to everyone who complains. You cannot send back a reply, and it's obvious no one reads it. So, this is how Buffalo Wild Wings treats and respects their customers. Look at the reviews and if you decide to give them your hard earned cash, don't say you haven't been warned.
Order 15 wings medium / Asian zing & Onion rings. Everything came out cold. Was not busy. Asked for the wings to be remade instead got microwaved wings. Hilarious enough still not "hot". The manager made me wait 10mins to talk to him only to not really care. Good margaritas. You don't come to BWW expecting the best of anything, but wow was I let down. Go to the buffalo spot in the mall for a better meal lmaooo
Atmosphere: 2
Food: 1
Service: 3