I was a regular customer, but today I will no longer go here.I will say, some employees are very kind and attentive. I gave an extra star to acknowledge that.I have had a really frustrating time because of many employees who blatantly ignore me, or just are really slow.I do understand that in a small town things are a lot slow paced than LA which I moved here from. Rather than attentively helping me, they rather be chatty, and make sandwiches while I was standing there at the register waiting to order my chai. After being ignored for about 5 minutesI said “Hello?”They said they will get to me and proceeded making sandwiches for several more minutes.Very frustrated I said, “Are you going to help me?”Then they called a girl from the back room, and I feel so sorry for her. I will say since maybe she will read that it wasn’t her fault.I called the manager afterwords after feeling furious. I have two sons and I can’t spend 15 minutes to wait for them to waste time.Since I have had so many days of this happening to me I will no longer be going here daily or ever again.Trying to find a way, since I really love their cafe drinks, I decided to do order pick up.The second day, I called and the worker did not even know that they make chai lattes. She asked me if I called the wrong place. WOW.I will thank those who actually know how to work in customer service. But I ask the management to address this to the employees because you have lost me and I’m sure I won’t be the last they you have lost.I advise those who are ignoring customers, being chatty and wasting time, to remember that the customer ALWAYS comes first. Keep that in mind and start to prioritize the customer first ALWAYS!
Atmosphere: 2
Food: 4
Service: 1
Julie Treanor
I have eaten here for years but recently had a horrible experience. It was a half an hour before their close time and they had a sign up, no bread cannot make sandwiches. Ok I tried to order a salad and I was told they had put everything away. With a half an hour to close you can't take out what you put away to make what I ordered during your business hours? Young people working in need of supervision....
Atmosphere: 2
Food: 4
Service: 1
Samantha Winkelman
Great Harvest always has the best breads, coffee, tea, and sweets ?
Cookies are good. Snickerdoodles could be better. Service was good
D T.
I bought a loaf of sourdough, may be applying for a job at a later time to see if they want me to bake their sourdough for them. Seems like they need a new baker. Service was very friendly and good though.
Butterflylife
Sweet staff, wonderful bread, and the absolute best oatmilk latte in town.
Tim Gannon
I love these breads and a nice place to chat.
Cassidy G.
Absolutely wonderful customer service from Heather!! She took care of me and my coupon that wasn't normally accepted at this location but she went above and beyond to make this customer happy! Unlike the mangrove location lol, they were horrible. this location was great
Ryan W.
Best bread in Chico. Consistently great food and customer service. My go-to is the cinnaburst loaf-- works great for french toast.
Friendly staff, local feel. Sandwiches are great! Check it!
Kailey A.
The coffee is the best in Chico without a doubt. The sandwich's are also never a bad idea to grab.
Amy Sperske
Their chicken salad sandwiches are phenomenal.
Lynette Garcia
Lots of choices. Nice staff. The sweet breads such as the pumpkin with chocolate chips and the lemon raspberry lacked in sweetness. The sourdough jalapeno however was spot on.
grace newens
Pesto pepper jack Sourdough was off the hook. So good, couldn't keep it in the house.
I was a regular customer, but today I will no longer go here.I will say, some employees are very kind and attentive. I gave an extra star to acknowledge that.I have had a really frustrating time because of many employees who blatantly ignore me, or just are really slow.I do understand that in a small town things are a lot slow paced than LA which I moved here from. Rather than attentively helping me, they rather be chatty, and make sandwiches while I was standing there at the register waiting to order my chai. After being ignored for about 5 minutesI said “Hello?”They said they will get to me and proceeded making sandwiches for several more minutes.Very frustrated I said, “Are you going to help me?”Then they called a girl from the back room, and I feel so sorry for her. I will say since maybe she will read that it wasn’t her fault.I called the manager afterwords after feeling furious. I have two sons and I can’t spend 15 minutes to wait for them to waste time.Since I have had so many days of this happening to me I will no longer be going here daily or ever again.Trying to find a way, since I really love their cafe drinks, I decided to do order pick up.The second day, I called and the worker did not even know that they make chai lattes. She asked me if I called the wrong place. WOW.I will thank those who actually know how to work in customer service. But I ask the management to address this to the employees because you have lost me and I’m sure I won’t be the last they you have lost.I advise those who are ignoring customers, being chatty and wasting time, to remember that the customer ALWAYS comes first. Keep that in mind and start to prioritize the customer first ALWAYS!
Atmosphere: 2
Food: 4
Service: 1
I have eaten here for years but recently had a horrible experience. It was a half an hour before their close time and they had a sign up, no bread cannot make sandwiches. Ok I tried to order a salad and I was told they had put everything away. With a half an hour to close you can't take out what you put away to make what I ordered during your business hours? Young people working in need of supervision....
Atmosphere: 2
Food: 4
Service: 1
Great Harvest always has the best breads, coffee, tea, and sweets ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Swirl, Veggie Sandwich, Mixed Berry Scone, Pumpkin Chocolate Chip
Very good service good cookies good sandwiches
Cookies are good. Snickerdoodles could be better. Service was good
I bought a loaf of sourdough, may be applying for a job at a later time to see if they want me to bake their sourdough for them. Seems like they need a new baker. Service was very friendly and good though.
Sweet staff, wonderful bread, and the absolute best oatmilk latte in town.
I love these breads and a nice place to chat.
Absolutely wonderful customer service from Heather!! She took care of me and my coupon that wasn't normally accepted at this location but she went above and beyond to make this customer happy! Unlike the mangrove location lol, they were horrible. this location was great
Best bread in Chico. Consistently great food and customer service. My go-to is the cinnaburst loaf-- works great for french toast.
Restaurantji Recommends
Friendly staff, local feel. Sandwiches are great! Check it!
The coffee is the best in Chico without a doubt. The sandwich's are also never a bad idea to grab.
Their chicken salad sandwiches are phenomenal.
Lots of choices. Nice staff. The sweet breads such as the pumpkin with chocolate chips and the lemon raspberry lacked in sweetness. The sourdough jalapeno however was spot on.
Pesto pepper jack Sourdough was off the hook. So good, couldn't keep it in the house.