The store is clean and well lighted. The bakery has a wide variety of delicious single servings of pies, cakes, cheesecakes, etc. I appreciate that they offer single bagels in a variety of flavors, more so than some other grocery stores.The butcher area is huge and offers a number of different cuts of meat, albeit at a $$$ cost.The produce area is open and airy. I like the fact that bags are plentiful, particularly built into the large bins in the middle of the space.Using points for discounts on Safeway's already less expensive gas is awesome.I do have one area of concern about the bagging employees. I have a very large insulated bag that contains other smaller cloth bags. Today the bagger took all the small bags out and packed almost all my groceries in the large bag, including 2 half gallons of milk. Then there were two bags that were so lightly filled they might have flown away in a brisk wind. The rest of my bags were dropped hodgepodge in the basket.I weighed that large bag when I got home and it weighed exactly 22 lbs! My white hair identifies me as a senior, although I am quite fit for my age. But the bagger didn't know that. I think 22 lbs is WAY too heavy for any customer, but particularly for seniors. Personally, while I know it's convenient, I think half gallons of milk should be in separate bags to even out the weight. I don't see baggers doing that anywhere, not just at Safeway.I would have given the store 5 stars, but the overweight bag caused me to deduct a star.I hope management sees this and uses it in staff education.
Jason Miller
Best sandwiches! A little expensive but really good!
Bobby D.
First and foremost, I've taken a new approach to yelp. And for every bad review, I'm going to be writing two good ones. Because that's just the right thing to do plus it gives perspective to the negatives. That being said, I will be writing two nice reviews at the conclusion of this one. I am a pretty consistent, Safeway shopper, and I have never had a problem. I shop there enough that I take advantage of their discounts and coupons with every trip. I even do my ibotta shopping there for for cash back and since all of my fruits, veggies, meat, and household chemicals come from there, it adds up. I'm comfortable staying in the last year alone, I've spent 6-8 thousand dollars there between myself, my girlfriend, and my aging uncle who I shop for. That brings me to the other day, I bought a couple hundred dollars of household cleaners that were eligible for cash back and so I stocked up. When I went to enter them into the app, it turned out that I had a mistake and they were ineligible. No big deal, I would just return them since it was from that day and they were unopened, nay, untouched from when I'd left the store mere hours before. It's not that I am desperate for discounts. But i figure.... Why not? By shopping this way I am able to get several thousand dollars a year in cash back from items I would have purchased anyway at the same price. I cash it out all at once and it's an annual vacation bonus for my gf and I. So again. Why not? Surely I would have no issues returning these things at a store I support in such a way. After all. I'm a very loyal customer. Imagine my surprise when I went to customer service and was greeted by what must have been a new employee (I'm getting the name to add in here later) who started the return; implied my gf and I were somehow breaking rules and went to get a manager to deal with us apparent rule breakers and scallywags while making some snarky sounds. (This part previously said some thing I'm not proud of so I'm removing it) Eff that. I'm a business owner. I'm not some kind of cretin. ahem. You know what? I'll stop there. But after I find the name I hope Safeway addresses this behavior. Because I've spent more in 30 years of shopping at Safeway then I would feel comfortable admitting to but I will not be going back as long as he works there mismanaged. The manager by the way. Jacob. Did a good Job except for buying into the bs. ByyyyeeeeOkay so here I am less than 12 hours later and have already been contacted by management from this store. No offer was made to bribe me. No threats were made. They wanted to hear more from this situation. I'm not taking down review this second and my only issue has ever been that one interaction. I don't want to leave it up without at least updating it to reflect how quickly they wanted to address it. Upgrading to three stars
Genevieve S.
This store has gone all the way down hill. The employees are so unhappy and this is a direct reflection of the customer experience, and they have told me this when I have asked what is happening at this store (over the past few months when issues have arisen as I've known many by shopping there for almost 15 years now.) Those that are still there are bailing because it's not a good place to work. Beyond the typical post covid supply chains issues this store is just a hot mess and is bad place to shop. Yeah there are some people in need outside lurking around but really not much of that and I've never been approached or bothered . In fact the employees working there are surly and unhappy, they can't keep the shelves stocked, the produce and florals are a hot mess on all fronts, no one is willing or able to help try to navigate the unstacked shelves when looking for something, the meat department is so pitiful the staff doesn't know the product and it is hard to even interact with them with their attitude, the florals keep new tulips on the floor in containers that have no water in them, just to name a few issues noted today. And its almost impossible to communicate up the food chain pardon the pun in the store or via Safeway online to report this. Of course Safeway is Albertsons so maybe that is part of the issue. The local store management for this store in particular either inexperienced or is incompetent and shouldn't be in charge of this or any store. Super market shopping is not always that fun - in this case it's so bad I have to say just go find another store the prices will be similar. To me the mess and lack of customer support or store management interaction are not worth your time. I'm sorry to see this happen to tho store but it has . And local management won't respond so yelp it is..
Jerry C.
Absolutely a great shopping experience. The posted member prices save over 30% off daily priced groceries.the store is so clean and there is a wonderful young woman working the register that should train others just how to be great at serving customers. She has the best and most mature annoncement voice to tell me I have 5 minutes left before the store closes. It's so nice that the management puts up with a high maintenance shopper like me. The staff as a whole are terrific.
L C.
Maybe you shouldn't allow bums to sit on each side of your doors with all their stolen property strung out all over the place blocking the entrance. It's intimidating for a senior citizen to wade through that mess waiting to be tripped and have her purse stolen/
Karen M.
Seems poorly managed. Lines are long, not enough checkstands open, main aisle always crowded. Employees pulling huge pallets of good and stocking shelves in the middle of the day, adding to the congestion. Other employees on a mission to get past customers without making eye contact.
Gabrielle P.
My cake and cupcake order never got fulfilled. They dropped the ball on my sons special day
Jamie L.
They have been doing curbside for a year and still can't get it right. Despite the fact that you check in on the app you still have to call in. HOW IS THIS SO HARD FOR YOU AFTER A YEAR OF QUARANTINE. As a teacher I would give then the feedback that they aren't making a serious effort, haven't used every tool on their toolbox and they have earned an F. Don't use this service to save time. It is terrible.
The store is clean and well lighted. The bakery has a wide variety of delicious single servings of pies, cakes, cheesecakes, etc. I appreciate that they offer single bagels in a variety of flavors, more so than some other grocery stores.The butcher area is huge and offers a number of different cuts of meat, albeit at a $$$ cost.The produce area is open and airy. I like the fact that bags are plentiful, particularly built into the large bins in the middle of the space.Using points for discounts on Safeway's already less expensive gas is awesome.I do have one area of concern about the bagging employees. I have a very large insulated bag that contains other smaller cloth bags. Today the bagger took all the small bags out and packed almost all my groceries in the large bag, including 2 half gallons of milk. Then there were two bags that were so lightly filled they might have flown away in a brisk wind. The rest of my bags were dropped hodgepodge in the basket.I weighed that large bag when I got home and it weighed exactly 22 lbs! My white hair identifies me as a senior, although I am quite fit for my age. But the bagger didn't know that. I think 22 lbs is WAY too heavy for any customer, but particularly for seniors. Personally, while I know it's convenient, I think half gallons of milk should be in separate bags to even out the weight. I don't see baggers doing that anywhere, not just at Safeway.I would have given the store 5 stars, but the overweight bag caused me to deduct a star.I hope management sees this and uses it in staff education.
Best sandwiches! A little expensive but really good!
First and foremost, I've taken a new approach to yelp. And for every bad review, I'm going to be writing two good ones. Because that's just the right thing to do plus it gives perspective to the negatives. That being said, I will be writing two nice reviews at the conclusion of this one. I am a pretty consistent, Safeway shopper, and I have never had a problem. I shop there enough that I take advantage of their discounts and coupons with every trip. I even do my ibotta shopping there for for cash back and since all of my fruits, veggies, meat, and household chemicals come from there, it adds up. I'm comfortable staying in the last year alone, I've spent 6-8 thousand dollars there between myself, my girlfriend, and my aging uncle who I shop for. That brings me to the other day, I bought a couple hundred dollars of household cleaners that were eligible for cash back and so I stocked up. When I went to enter them into the app, it turned out that I had a mistake and they were ineligible. No big deal, I would just return them since it was from that day and they were unopened, nay, untouched from when I'd left the store mere hours before. It's not that I am desperate for discounts. But i figure.... Why not? By shopping this way I am able to get several thousand dollars a year in cash back from items I would have purchased anyway at the same price. I cash it out all at once and it's an annual vacation bonus for my gf and I. So again. Why not? Surely I would have no issues returning these things at a store I support in such a way. After all. I'm a very loyal customer. Imagine my surprise when I went to customer service and was greeted by what must have been a new employee (I'm getting the name to add in here later) who started the return; implied my gf and I were somehow breaking rules and went to get a manager to deal with us apparent rule breakers and scallywags while making some snarky sounds. (This part previously said some thing I'm not proud of so I'm removing it) Eff that. I'm a business owner. I'm not some kind of cretin. ahem. You know what? I'll stop there. But after I find the name I hope Safeway addresses this behavior. Because I've spent more in 30 years of shopping at Safeway then I would feel comfortable admitting to but I will not be going back as long as he works there mismanaged. The manager by the way. Jacob. Did a good Job except for buying into the bs. ByyyyeeeeOkay so here I am less than 12 hours later and have already been contacted by management from this store. No offer was made to bribe me. No threats were made. They wanted to hear more from this situation. I'm not taking down review this second and my only issue has ever been that one interaction. I don't want to leave it up without at least updating it to reflect how quickly they wanted to address it. Upgrading to three stars
This store has gone all the way down hill. The employees are so unhappy and this is a direct reflection of the customer experience, and they have told me this when I have asked what is happening at this store (over the past few months when issues have arisen as I've known many by shopping there for almost 15 years now.) Those that are still there are bailing because it's not a good place to work. Beyond the typical post covid supply chains issues this store is just a hot mess and is bad place to shop. Yeah there are some people in need outside lurking around but really not much of that and I've never been approached or bothered . In fact the employees working there are surly and unhappy, they can't keep the shelves stocked, the produce and florals are a hot mess on all fronts, no one is willing or able to help try to navigate the unstacked shelves when looking for something, the meat department is so pitiful the staff doesn't know the product and it is hard to even interact with them with their attitude, the florals keep new tulips on the floor in containers that have no water in them, just to name a few issues noted today. And its almost impossible to communicate up the food chain pardon the pun in the store or via Safeway online to report this. Of course Safeway is Albertsons so maybe that is part of the issue. The local store management for this store in particular either inexperienced or is incompetent and shouldn't be in charge of this or any store. Super market shopping is not always that fun - in this case it's so bad I have to say just go find another store the prices will be similar. To me the mess and lack of customer support or store management interaction are not worth your time. I'm sorry to see this happen to tho store but it has . And local management won't respond so yelp it is..
Absolutely a great shopping experience. The posted member prices save over 30% off daily priced groceries.the store is so clean and there is a wonderful young woman working the register that should train others just how to be great at serving customers. She has the best and most mature annoncement voice to tell me I have 5 minutes left before the store closes. It's so nice that the management puts up with a high maintenance shopper like me. The staff as a whole are terrific.
Maybe you shouldn't allow bums to sit on each side of your doors with all their stolen property strung out all over the place blocking the entrance. It's intimidating for a senior citizen to wade through that mess waiting to be tripped and have her purse stolen/
Seems poorly managed. Lines are long, not enough checkstands open, main aisle always crowded. Employees pulling huge pallets of good and stocking shelves in the middle of the day, adding to the congestion. Other employees on a mission to get past customers without making eye contact.
My cake and cupcake order never got fulfilled. They dropped the ball on my sons special day
They have been doing curbside for a year and still can't get it right. Despite the fact that you check in on the app you still have to call in. HOW IS THIS SO HARD FOR YOU AFTER A YEAR OF QUARANTINE. As a teacher I would give then the feedback that they aren't making a serious effort, haven't used every tool on their toolbox and they have earned an F. Don't use this service to save time. It is terrible.
Good Bakery and Produce
Restaurantji Recommends
Best dinner deal ever: 1 sandwich + 1 large drink + 1 bag of chips = $5.02. After 5pm.
Try the 2 lbs of boneless chicken for $7.99!
Drunk an pilled up is a mission impossible4 buyinf milk.
Gas rewards are good.
Get a free club card for better savings, even on gas.