Archibald's Drive-Thru

15421 Fairfield Ranch Rd, Chino Hills
(909) 393-2660

Recent Reviews

Gerardo Nunez

Very samll portion salad. Green. Not many greens. Fresh but skimpy and expensive

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Salad

Jessica O'Shea

I have gone to Archibald's for years. I have not seen its equal in delicious food, wonderful atmosphere and fantastic service. I love this restaurant and highly recommend it to anyone and everyone!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich, Cheeseburger, Bacon Cheeseburger

Danny Jimenez

Fresh cut fries... goodChar grilled burger yum with sauceChicken tenders freshly grilled and variety of drink flavors like refreshers all u can drink, would love to try this place again

Julie Lawrence

Went today for breakfast ordered french toast and added a drink because my "rewards" said I could get a free coffee or 22oz fountain drink.I pulled around to pay and I let the attendant know I'd like to use my rewards points for the drink. She says ok and takes my phone to scan for the rewards points and my card for the payment. She hands me the drink and my phone back. Then she asks me to sign the receipt. I look to see the total and it 18.43. The drink is still on my receipt. I bring this to her attention and she says yes they took off the drink. I showed her the receipt w the drink still in the total. She gets her manager after saying again it's not in the total. He comes to the window and says because I paid with my debit card that's why the price is higher. The meal I ordered cost 11.99. It's a service fee of 3.5% when you pay with a card there. I tell him the surcharge on the order(3.5%) is .62 cents. The CA tax is 1.33. That doesn't equal 18.43. It's 18.43 because the drink charge is still on there.He then says the free drink was for a coffee only and that's why but he will remember and next time give me a free drink. In my mind I'm thinking he wants me to trust he's going to keep to his word to a random stranger and after this experience I'm not really feeling like ever coming back to this place. I show him on the app it specifically says coffee or fountain drink. He looks at it and says on his computer it doesn't say that and that because I paid with a card he can't refund the drink! He can only cancel the whole thing. At this point he pauses hoping I'll just relent and sign his receipt and go away. But. I tell him to cancel the order and refund it back to my bank and I hand back the drink to the attendant. My mind is literally blown by the audacity of this guy. I mean with the exception of teens and maybe a few people in their early 20's who would believe his story of being unable to fix the situation?In the end he is supposedly refunding the transaction something that apparently couldn't be done while I was there. I tried to get a time frame so I could give him the benefit of the doubt that he will follow through. He said possibly today if he does it right away or 2-3days if he waits 2-3 hours before he processes the refund. I kept a copy of the receipt incase I have to dispute the charge with the bank. I left there with nothing but the questionable agreement he will reverse it.So much hassle for a drink I wasn't even going to order if my app hadn't alerted me I had a free "reward" to use. I'm not a fan of this place anymore, not for the initial mistake but all the excuses and dismissive attitude of the manager guy trying to flip it like I didn't understand and it was my fault.

Service: 1

Desiree F

Get the app to get 20% of your first order. So many choices, our favorites are chili cheese fries, Carne asada burrito, Nachos, chorizo plate, Golden burger and unlimited chips and salsa!! We love this place!! The service is always very friendly and fast!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Tom Villegas

The barbecue bacon cheeseburger was excellent. There were no issues with hosting a children's birthday party here. The staff were very attentive.Parking: There is plenty of parking in the strip mall.Kid-friendliness: There were no issues with hosting a children's birthday party here. The staff were very attentive.

Atmosphere: 5

Food: 5

Service: 5

Anna Culver

I had never had a taco salad made with spinish and spring lettuce.

Atmosphere: 5

Food: 2

Service: 4

Len M

Was empty when arriving but the food was good and so was the service. Just ended up getting a quick single burger for the ride home tasted good. Would go back if it was closer to my home.

Atmosphere: 5

Food: 5

Service: 5

Ode To ND

Great service friendly

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sandwich, Burger, Breakfast Burrito

Angela Albrecht

Stopped here on a whim and we loved it! Got the chicken taco salad which was fresh and delicious. Also ordered the fish sandwich combo. Everything was hot and made to order. The fris were also the kind where there were so fresh, not frozen. When were in the neighborhood we will come again. Also, the girl that took our order was so sweet and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Tim Stirdivant

Always good customer service and great fresh

Atmosphere: 5

Food: 5

Service: 5

david valdiviez

Food is always delicious and your staff is always friendly. Thank you for a wonderful service each time we come to dinn here. We travel always from Artesia, CA just to enjoy your food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Fish, Zucchini Fries

Brock Warwick

Very interesting, non commercial, not a chain operated place. Great menu selections! Great food! Mostly reasonably priced, but as you know, prices go up. Very recommended place. You will enjoy!

Atmosphere: 5

Food: 4

Service: 5

Elaine Vazquez - Rodriguez

CASH ONLY, unless you wanna get charged extra!!!I really LOVE Archibald’s food, convenience and service! Unfortunately I loath their prices and that they charge an extra 3.5% if you use debt card/credit card! Hence the 3 stars! I come here about once a month and dine in. Today, I was in a rush and it was raining, so I used the drive thru. (They were really fast!) Today was the first time, I saw the signage at the window, announcing that they charge an additional 3.5% if you use your debt or credit card. WHAT A RIP OFF! I’ve always used my credit card. (YOU’RE WELCOME ARCHIBALD’S) They’re already over priced, so I’m very upset! (As upset as I was when my father would introduce to me my “new mommy”’s!)Of course I’ll be back with filthy germ soaked cash! (I sure I hope I don’t catch a rare disease and end up on Deaths Doorstep, just for burger)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastrami, Salad, Bacon Cheeseburger, Sandwich, Cheeseburger, Burger

Carmen C. Watson

Good, fresh, tasty food!

Atmosphere: 5

Food: 5

Service: 5

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