Panera Bread

13865 City Center Dr Suite 3097, Chino Hills
(909) 591-7290

Recent Reviews

chris jones

Terrible managers rude and aggressive

Atmosphere: 1

Food: 1

Service: 1

Shawn Melin

Love the endless sip club!

Atmosphere: 5

Food: 5

Service: 5

Three Stars

I ordered some bakery online and paid in full, when I got to the store and pick them up, they already sold my food. And it happened twice already!!!!

Atmosphere: 1

Food: 1

Service: 1

Luis Abascal

Good coffee. Lots of selections with bread and pastries.

Atmosphere: 5

Food: 5

Service: 5

Ronald Rosenberg

#1 kasandra is a fabulous representative for pannera so kind and welcoming fantastic service Thank you pannera for having kasandra on your

Atmosphere: 5

Food: 5

Service: 5

5shs722

This location is so nice, its super clean and smells so good as you walk in. The food is so fresh and tastes amazing. Customer service is great even when they are super busy they all work so hard to get food out.Favorite location.

Atmosphere: 5

Food: 5

Service: 5

John Kim

Always the most comfortable place for me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads

M. A.

My Chicken Chipotle melt was so disappointing. I really wish it looked like the pictures they advertise.

Atmosphere: 3

Food: 2

Service: 3

Adam T

I ordered a turkey sandwich when I opened it. The turkey was Like someone bite it I tried to call the store, no answer

Barbara Chase

I didn't realize that they were closing. I was very cold. I had soup to warm myself up. They were so kind as to say, take your time. The food as always delicious. The staff as always wonderful. Thank to all. And Merry Christmas

Jackie A.

This is the worst Panera they take forever. I waited over 30 min for a bowl of Mac and cheese to go. They are always out of food. Ridiculous. Even if you order ahead of time you'll end up waiting.

Daewan Koh

Their food is just over priced and less meats in their food.... its mediocre ans sad how stingy the recipe is and serve ingredients in sandwiches... look at the photo... it is $12...

Atmosphere: 2

Food: 2

Service: 4

JUAN MONTES, JR

Everything was fine except when I was waiting I saw the kitchen and it’s ovens are absolutely disgusting.

Atmosphere: 2

Food: 4

Service: 4

Gabriel C.

To start the employees are nice and courteous. Aside from the employees the protocols are absolutely terrible. This is the last and final time, I will visit this dump. Two days ago I came at 10 AM and they were out of plain bagels. They were also out of sesame. Today I arrived at 6:25 and they were out of plain bagels and they were out of sesame because someone bought eight bagel packs. How is that my problem? You can't plan it advance to make more bagels? If I am lucky enough to get anything on the menu, the lines are terrible because they usually only have one person at the register. Do yourself a favor and head to the family owned bagel shop next to Staples about a half mile down the street on Grand Avenue. Corporations are making record profits because of their consumers and we get treated like garbage. Bye Panera.

stephanie castaneda

I had an exceptional experience at Panera Bread thanks to Aaron's outstanding customer service. His friendly and professional demeanor, coupled with a positive attitude, made my visit truly enjoyable. Aaron's excellent communication and creative problem-solving skills stood out, enhancing the overall quality of my dining experience. Five stars without a doubt!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar

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