Subway

4143 Riverside Dr Unit A, Chino
(909) 628-9236

Recent Reviews

Roseanna Alcala

The food is gross. They are slopping preparing the food. The owner tries to cut corners to cheat. My order was wrong, so gross the owner refuses to give me a refund. I have to dispute it with my credit card company.

Atmosphere: 1

Food: 1

Service: 1

Jeri S.

We were playing a Water Polo game near by and came by to order sandwiches for the team. The 2 people working helped us out and the sandwiches were great.

Richard Ladwig

Tried the new #30 the beast. I have a new favorite. It's not as scary as you would think, and the new vinaigrette is perfect for all those meats. Toasted is definitively recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Black Forest Ham Sandwich, Turkey Breast Sub with Avocado, All

Lesly P.

Order online today 7/9/2023 and the service here was awful. Can't believe workers are getting paid to do things incorrectly and treat their clients disrespectful. I'm upset that I placed an order with Avacado which charges now about $3 but didn't get in my sandwich once I got home I've seen it. Didn't want to bother and do the drive back because I was hungry and I didn't want to deal with their service. Two men that were working in the afternoon on this location should acknowledge what type of job duties they have and do them correctly

DonaldandSandra Myers

Went to pickup lunch with my sisters. We all ordered the foot long. I had the Philly steak and cheese. Delicious. We were able to get the senior discount.Kid-friendliness: Exactly what a child would pick for themselves.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Turkey Breast Sub with Avocado

Al-faro “Al” Hernández

Busy locationCleanWell litPleasant staffRemodeledParking: Parking located in front of building

Atmosphere: 4

Food: 4

Service: 4

daniel willie

So this is a shout out to the young lady with curly hair today at 3pm and the young man at 3pmMy son and I just left at 320 they both got slammed and are still slammed with a great attitude and smile.Yet their manager a lady just walked out on them.Don't know if she left for the day or what but I'm sorry that's not the way to lead by example.Please give this 2 employees a huge shout out. In fact I think they should would elsewhere if management does stuff like that

Atmosphere: 5

Food: 5

Service: 5

Jade M.

Horrible management here. So rude. Place seemed like a mess and mold in the fountain drinks. All the employees seemed unenthusiastic and rude every time i come here. The only great employee was Gavin. I love Subway and wont be coming to this location ever again. Do yourself a favor and drive the extra minutes to a different location.

Serena F.

Discriminatory. My Portuguese grandmother barely speaks English so she shows the workers there the message that's in English with every single ingredient wanted and is never followed through the past three times in a row. First time completely didn't add any veggies. Second time they randomly added onions. The third time they didn't even toast it and put like two pieces of bacon in the corner of the sandwich. Photo is of the third time. (UPDATE) was told I'd be getting a call from the owner two weeks ago and never did, this place is a f****** joke.

Brenda L.

I was not able to use my coupon and pay at the register. I was told I have to apply coupons online and pay online but, the app has the option to pay at the register. I didn't get a discount and the manager or owner charged me 5.00 per footlong for avocado! That was 10.00 total. This place is a messy and dirty. Cleaning should come first. They clean the floor with napkins for a spill. The food was delicious and the workers did well in the assembly line. Please clean in between so customers can enjoy their lunchtime.

J P

I hope this location starts to carry the hero bread I would truly appreciate that. Love the staff here...

Atmosphere: 5

Food: 5

Service: 5

D G.

Had to wait 20minutes in-line with two people in front of me without large orders. The app would not let me order their Friday meal deal, that's why I had to wait in-line. It was the 1st day of work for one girl & the other girl was more worried about putting jalapenos on bread and didn't even acknowledge the people waiting in-line- horrible customer service. So when it was my turn (finally) I asked about their friday meal deal & was 1st told that they don't have a friday meal deal & then I was told it could only be had on the app. But after explaining that the app wouldn't let me order I was passed off to the girl who had just started today & with no explanations or solutions. I couldn't help but feel bad for the new employee, but I was not happy with being passed off to someone she knew couldn't help or solve the problem. Subway SHOULD NOT OFFER any deal if the app does not allow you to order. Horrible customer service from the seasoned employee.

Trish Gonzalez

There was a young man there who was very polite. He kept saying "sounds good" to the choices we made. I teased him we both laughed. He was very professional.

Buck U.

I ordered a party platter for an event on Saturday. Abbie who answered the phone and took my order was so damn pleasant. She was super professional and really made the whole ordering process a breeze. Service was so good I came back the next day and ordered another platter! Thank you Abbie for the great service!! Give this girl a raise!! She makes the location amazing!!

Albert Regalado

The Spinach wrap with rotisserie chicken strips with vegetables and condiments was delicious. It was cut in half for easy eating. Staff prepared my order to my desire. It was nicely heated up too.

Load More