10/10 Great customer Service and Food was delicious I ask for my order to be done a specific way and they executed nicely!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Rafael Perez
Tyler get 5 stars for his service and the guy with the padre jersey today gave previous good service. Everyone else has had poor service before. Food is good though
Atmosphere: 4
Food: 5
Service: 2
Rosa hernandez
Excellent service and everything very delicious ? ?
Vanessa Torres
Horrible service no one ever came and asked if i needed a drink at all wats sooo ever came in sat down nothing at all
Aaron Villalobos
I went with my family, we were 7 people, there were many dirty tables and Madie was cleaning for 25 minutes and they didn't sit us at any table and we asked what was happening and they said that there was no one to clean the tables and no waiters and a tea girl instead of cleaning she danced to the table. rhythm of the music in short the worst service they can give and if you plan to visit this place think twice.
Oli
Food was okay. Service needs improvement.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Traditional Wings, Boneless Wings & Fries, Chicken Wings
Eric Bat
We've been coming to BWW (H St. & Broadway) and in other locations and the service is getting worse. We came in around noon, not busy with less than 10 customers. First, no one in the front to greet you and take you in. Because there was no one at the front, we had to wait until a waitress could welcome us in. Secondly, the menu: BWW changed their menus from physical to digital. Not all customers want digital menus because the menu text is too small to read, or they may have a question if you are a first-time diner. You have to enter a lot of card information to the point that it takes 10 minutes for you to go through the menu before getting a glass of water or their attention. So, actually, where is the service? Do i still need to tip?Thirdly, the food: the chicken wings are getting smaller, boneless, or not. There is nothing special about the food, it's like eating at fast food. People come to dine-in for the atmosphere, service, and unique food. So, if you want to use online ordering, stay in your house and get delivery. If you want to dine in with the same quality food, go to Popeyes or Chick-fil-A.
Atmosphere: 2
Food: 2
Service: 2
Jewels MacDonell
Food was decent. My daughters loved their wings. Prices are ridiculous. It's $4.55 for a pop for my kid.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Traditional Wings
Blanca Yesenia
Upon arriving we were checked in told the waiting was 15-20 min when there were plenty of tables available. At least 15 tables were empty. Asked if we can be seated since they are empty but host said no servers were available. Decided to wait.We got seated within 15 min the table wasn’t wiped. The waiter was good. The food was good ordered a hamburger.The restaurant had quite dirty floors . Bathroom was horrible and very dirty. Overall, I would not recommend or return to this location.
Atmosphere: 2
Food: 4
Service: 2
Naveed Qazi
Nice wing selections and spice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Mango Habanero
They actually followed through on putting the Lakers game on a few monitors.Parking: The rows and spaces are really tight.
Atmosphere: 4
Food: 4
Service: 3
Lourdes
i would love to see beatbox on the menu! they have great flavors and as a cocktail it would taste just as good!
Atmosphere: 5
Food: 5
Service: 4
Mike Leal Callejas
They need to be more careful in their service at the front
Atmosphere: 5
Food: 5
Service: 3
Faithe Longo
Not worth the price. Boneless wings were over cooked and not much sauce. Bone in wings were small and only drumsticks. Should have been way better for the price you charge! Being a late order is not excuse I'm a chef!
Atmosphere: 4
Food: 3
Service: 5
Lakeith Hastings
1 star for this place is too high. I use to love Bdubs but I think this was my last time making an appearance. I came for lunch and the place was not busy but the host wasn’t at the front. I waited and I waited. After about 5 minutes the manager came and seated me. My order was taken in a reasonable time, however the majority of my wings were fried hard. I was hungry and figure I wouldn’t make a fuse and deal with it. No one never came to check on me. I left one wing on the plate to show my server, but I didn’t get a chance to b/c once I left to use the restroom they cleared off the table. Unbelievable b/c nobody never came to check on me but cleared the table after I went to restroom. Waiter came with the billed at a reasonable time and I ask for a military discount and he said we don’t do that on lunch menu. I said well that’s a first but ok. I have never heard that before after years of coming but whatever. They ended up charging my card from another table and my table, but had let me know about the mistake. The same mistake happened last time I came to BWW.. I’m done and never ever coming back.. Do yourself a favor and cook for yourself! These places are getting horrible..
10/10 Great customer Service and Food was delicious I ask for my order to be done a specific way and they executed nicely!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Tyler get 5 stars for his service and the guy with the padre jersey today gave previous good service. Everyone else has had poor service before. Food is good though
Atmosphere: 4
Food: 5
Service: 2
Excellent service and everything very delicious ? ?
Horrible service no one ever came and asked if i needed a drink at all wats sooo ever came in sat down nothing at all
I went with my family, we were 7 people, there were many dirty tables and Madie was cleaning for 25 minutes and they didn't sit us at any table and we asked what was happening and they said that there was no one to clean the tables and no waiters and a tea girl instead of cleaning she danced to the table. rhythm of the music in short the worst service they can give and if you plan to visit this place think twice.
Food was okay. Service needs improvement.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Traditional Wings, Boneless Wings & Fries, Chicken Wings
We've been coming to BWW (H St. & Broadway) and in other locations and the service is getting worse. We came in around noon, not busy with less than 10 customers. First, no one in the front to greet you and take you in. Because there was no one at the front, we had to wait until a waitress could welcome us in. Secondly, the menu: BWW changed their menus from physical to digital. Not all customers want digital menus because the menu text is too small to read, or they may have a question if you are a first-time diner. You have to enter a lot of card information to the point that it takes 10 minutes for you to go through the menu before getting a glass of water or their attention. So, actually, where is the service? Do i still need to tip?Thirdly, the food: the chicken wings are getting smaller, boneless, or not. There is nothing special about the food, it's like eating at fast food. People come to dine-in for the atmosphere, service, and unique food. So, if you want to use online ordering, stay in your house and get delivery. If you want to dine in with the same quality food, go to Popeyes or Chick-fil-A.
Atmosphere: 2
Food: 2
Service: 2
Food was decent. My daughters loved their wings. Prices are ridiculous. It's $4.55 for a pop for my kid.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Traditional Wings
Upon arriving we were checked in told the waiting was 15-20 min when there were plenty of tables available. At least 15 tables were empty. Asked if we can be seated since they are empty but host said no servers were available. Decided to wait.We got seated within 15 min the table wasn’t wiped. The waiter was good. The food was good ordered a hamburger.The restaurant had quite dirty floors . Bathroom was horrible and very dirty. Overall, I would not recommend or return to this location.
Atmosphere: 2
Food: 4
Service: 2
Nice wing selections and spice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Mango Habanero
Restaurantji Recommends
They actually followed through on putting the Lakers game on a few monitors.Parking: The rows and spaces are really tight.
Atmosphere: 4
Food: 4
Service: 3
i would love to see beatbox on the menu! they have great flavors and as a cocktail it would taste just as good!
Atmosphere: 5
Food: 5
Service: 4
They need to be more careful in their service at the front
Atmosphere: 5
Food: 5
Service: 3
Not worth the price. Boneless wings were over cooked and not much sauce. Bone in wings were small and only drumsticks. Should have been way better for the price you charge! Being a late order is not excuse I'm a chef!
Atmosphere: 4
Food: 3
Service: 5
1 star for this place is too high. I use to love Bdubs but I think this was my last time making an appearance. I came for lunch and the place was not busy but the host wasn’t at the front. I waited and I waited. After about 5 minutes the manager came and seated me. My order was taken in a reasonable time, however the majority of my wings were fried hard. I was hungry and figure I wouldn’t make a fuse and deal with it. No one never came to check on me. I left one wing on the plate to show my server, but I didn’t get a chance to b/c once I left to use the restroom they cleared off the table. Unbelievable b/c nobody never came to check on me but cleared the table after I went to restroom. Waiter came with the billed at a reasonable time and I ask for a military discount and he said we don’t do that on lunch menu. I said well that’s a first but ok. I have never heard that before after years of coming but whatever. They ended up charging my card from another table and my table, but had let me know about the mistake. The same mistake happened last time I came to BWW.. I’m done and never ever coming back.. Do yourself a favor and cook for yourself! These places are getting horrible..
Atmosphere: 1
Food: 1
Service: 1