My review is only for missed milk on the kids meal plus milk was open whenI got it And they employee saw The milk was open
Food: 3
Service: 4
carlos Buenrostro
Good burgers
Atmosphere: 5
Food: 5
Service: 5
Yvonne Gonzalez
ExcellentKid-friendliness: They have food for there size.Wheelchair accessibility: Yes it is
Recommended dishes: Burger
Sergio Lopez
Make sure to bring cash, otherwise, the cashier will send you to a dirty screen to order your own food. Do not eat in the restaurant; there are homeless people that smell terribly.
Drewpy Davis
Disgusting
Jim Schlachter
Don't like at all the new A I asking me what I want.!!!
Atmosphere: 3
Food: 4
Service: 3
Leo
Convenient location. The service was ok. I got the Loaded burrito combo for $13+. I’ve always gotten this at other locations and at this location the portion was off (small) for it to be called a loaded burrito. The soda fountain was not working properly. The bathroom was also missing hand soap. There was an unhoused person in the restaurant which made this location smell pretty bad. It was simply not enjoyable eating at this location as she was harassing and trying to talk to me. For the money spent it’s simply not worth coming here again.
Atmosphere: 1
Food: 3
Service: 3
Perla estrella Hernandez
I recently had a disappointing experience at Carl's Jr. that has left me questioning their commitment to customer satisfaction. As a frequent patron who enjoys their offerings, I was taken aback by the treatment I received over a simple request. After paying an additional 50 cents for jalapenos on my burger, I was met with skepticism from the staff when I asked for them to be added. Instead of a smooth transaction, I was asked to prove my purchase by showing my receipt, an action that implied I was being dishonest. This unnecessary suspicion over a minor addition not only dampened my dining experience but also felt demeaning.The situation escalated when one of the employees, instead of addressing the misunderstanding with professionalism, told me to be quiet. Such rudeness is unacceptable in any customer service setting, especially over a straightforward request that could have been easily verified and resolved. It was not just the disbelief over the jalapenos purchase that was upsetting, but the overall dismissive and disrespectful attitude from the staff. This kind of interaction leaves a lasting negative impression, making customers feel undervalued and mistreated.This experience at Carl's Jr. highlights a significant need for better employee training in customer service and respect. It's essential for all staff to understand the importance of treating customers with kindness and professionalism, regardless of the situation. Customers come to Carl's Jr. for enjoyable food and service, and it's disheartening when instead they encounter rudeness and disbelief. I hope my experience serves as a call to action for the management to reevaluate their customer service training and ensure that all employees are equipped to provide a positive and welcoming environment for every customer who walks through their doors.
Service: 1
Raul Medina
Just close to the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Daniel Vaccaro
Worst location. Every time the soda is horrible, the fries are cold, limp and just nasty. They always have you park in the front and wait for your food. I've been going here for a decade and never once have they given me my food at the window (dead, nobody behind me)Last straw was ordering an impossible burgers, no cheese or mayo (two of them) and both were real meat. Never would I eat here again. Not this location. Should be closed down. It's an embarrassment to the company.
My review is only for missed milk on the kids meal plus milk was open whenI got it And they employee saw The milk was open
Food: 3
Service: 4
Good burgers
Atmosphere: 5
Food: 5
Service: 5
ExcellentKid-friendliness: They have food for there size.Wheelchair accessibility: Yes it is
Recommended dishes: Burger
Make sure to bring cash, otherwise, the cashier will send you to a dirty screen to order your own food. Do not eat in the restaurant; there are homeless people that smell terribly.
Disgusting
Don't like at all the new A I asking me what I want.!!!
Atmosphere: 3
Food: 4
Service: 3
Convenient location. The service was ok. I got the Loaded burrito combo for $13+. I’ve always gotten this at other locations and at this location the portion was off (small) for it to be called a loaded burrito. The soda fountain was not working properly. The bathroom was also missing hand soap. There was an unhoused person in the restaurant which made this location smell pretty bad. It was simply not enjoyable eating at this location as she was harassing and trying to talk to me. For the money spent it’s simply not worth coming here again.
Atmosphere: 1
Food: 3
Service: 3
I recently had a disappointing experience at Carl's Jr. that has left me questioning their commitment to customer satisfaction. As a frequent patron who enjoys their offerings, I was taken aback by the treatment I received over a simple request. After paying an additional 50 cents for jalapenos on my burger, I was met with skepticism from the staff when I asked for them to be added. Instead of a smooth transaction, I was asked to prove my purchase by showing my receipt, an action that implied I was being dishonest. This unnecessary suspicion over a minor addition not only dampened my dining experience but also felt demeaning.The situation escalated when one of the employees, instead of addressing the misunderstanding with professionalism, told me to be quiet. Such rudeness is unacceptable in any customer service setting, especially over a straightforward request that could have been easily verified and resolved. It was not just the disbelief over the jalapenos purchase that was upsetting, but the overall dismissive and disrespectful attitude from the staff. This kind of interaction leaves a lasting negative impression, making customers feel undervalued and mistreated.This experience at Carl's Jr. highlights a significant need for better employee training in customer service and respect. It's essential for all staff to understand the importance of treating customers with kindness and professionalism, regardless of the situation. Customers come to Carl's Jr. for enjoyable food and service, and it's disheartening when instead they encounter rudeness and disbelief. I hope my experience serves as a call to action for the management to reevaluate their customer service training and ensure that all employees are equipped to provide a positive and welcoming environment for every customer who walks through their doors.
Service: 1
Just close to the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Worst location. Every time the soda is horrible, the fries are cold, limp and just nasty. They always have you park in the front and wait for your food. I've been going here for a decade and never once have they given me my food at the window (dead, nobody behind me)Last straw was ordering an impossible burgers, no cheese or mayo (two of them) and both were real meat. Never would I eat here again. Not this location. Should be closed down. It's an embarrassment to the company.
Atmosphere: 1
Food: 1
Service: 1
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There was no milkshake :(
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Just to drive through but as always What I
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The bacon Western burger is the best!
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Food: 5
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Recommended dishes: Western Bacon Cheeseburger