Chipotle Mexican Grill

2290 Otay Lakes Rd #100, Chula Vista
(619) 421-0078

Recent Reviews

Jorge Marroquin

Food ok more Mexican American than Mexican taste, small & fast

Atmosphere: 3

Food: 3

Service: 4

caro

I went in today and ordered a burrito for carry out, the barbacoa would not break apart so she put big hard chunks and poured too much of the broth that the tortilla ripped open. I was clear about what toppings I wanted and she poured sour cream on top which I didn’t ask for.. the red salsa looked an off green color. The queso had no taste. Everything was a mess. I was just almost about to walk out which I wish I did because I went home and did not enjoy any of the food I got $50 worth of food thrown away!! I tried calling to try and get a refund or my order remade but they have an auto voice system. Disgusting I’m never going back there again.

Doods Alba

Food is good.

Atmosphere: 4

Food: 4

Service: 4

Juli H.

I do Doordash & when I walked in today the guy working said yesterday I came in & got 3 orders & only 2 got delivered. I showed him my orders from yesterday & none were from Chipotle. I asked to speak to the manager & he said he was the manager?? He said he'll check the cameras. I DON'T LIKE BEING ACCUSED OF SOMETHING I DIDN'T DO!!!!!!

Abigail “Aby”

Food was on point, services was great! People there are really kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Juan Dominguez

I will never go back to this branch again because they serve very little portions of food. The employees serve with shaky hands small portions of beans, rice, corn and protein under the supervision of management. It is obvious that managemente is there to ensure that the employees serve little portions of food, THEY DON'T EVEN HIDE IT, THEY DO IT IN FRONT OF CUSTOMERS!!!

Atmosphere: 1

Food: 1

Service: 1

Kami ?

Paid 15 bucks for a bowl just for it to not have big enough portion sizes. I got maybe 4 bits of steak. Saddest bowl ever.

Atmosphere: 5

Food: 1

Service: 2

Josue

Everything was amazing and everything was ready for a fast check

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Red Angry Bird

Made an order for pickup and the staff didn't give me it and ignored me when picking it up. Owner was also very rude.

Atmosphere: 1

Food: 1

Service: 1

Kass Hipolito

Everything is always fresh here! In and out, no long lines!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl, Fajita Veggies, Vinaigrette

hardworkstudio 84

Got charged an extra $5 for a half/half option while the person in front of me didn't for the same dish. Portions didn't even cover the spoon when scooped up, and when my order was ready dude just stood there and stared at me, didn't say a word. Paid $20 for a dish that should've cost me $12 at the most. Save your money, Chipotle is a scam

Atmosphere: 2

Food: 2

Service: 1

Emmanuel Iheke

The workers here are very stingy with the meat they put on your plate, it’s very weird and they will give attitude if you call them out about it. Go to the Chipotle next to Soutwestern College 5 mins away instead. I also think I got food poisoning here in 2021 lol.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Ernesto Bernal

I love to eat here but, yesterday was free GUAC day on the app. I explained the customer service representative and he insisted i needed to use my reward points otherwise they were gonna charge it. App doesn’t apply the discount either nor it says anything about USE reward points but be suscribed in the reward program. Sad to be honest.

Atmosphere: 5

Food: 4

Service: 2

Connxzz _fr

Everyone one here is rude and miserable. Quit your job if your miserable. Incompetent staff, U feel awkward and unwelcome. The meat is undercooked (chicken) so be careful u dont get sick. Also seen a roach crawling in back kitchen do yourself a favor dont go to this chipotle. Tried to call corporate but they dont care, when you call their phone number is a recording that tells you if you have questions or comments to go to their website and then the phone number hangs up on you.

Atmosphere: 1

Food: 1

Service: 1

Michael

I love Chipotle, but this location is not

Food: 2

Service: 5

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