Here almost every Friday during lunch and every time it has a very relaxed atmosphere, always greeted and served in a professional and polite manner. I always order the green tea so I can only speak for that quality and preference because I think Tap Ex tea lacks strength and flavor but that is just my opinion. The owner Rick is a great God fearing family man and that is a plus for me also.
Atmosphere: 5
Food: 5
Service: 5
A H
I have been coming here for over 10 years. I gotta say I'm now sad I have to find a new spot. The new owners are messing with the original recipes so the consistency of the drink i once love and grabbed weekly is no longer an option for me. The quality of the drink is not there anymore. Now let's talk customer service, it seems that new owners son has a bit of a chip on his shoulder and doesn't quit know how to handle situations that may arise. After and unfortunate incident of a dropped drink I asked my drink to be replaced only to be treated as if I wanted to get things for free. He quickly need a "break" and his in the back to avoid me. I asked at least that my cup be replaced to hope to enjoy what I could salvage from my drink , to once again be treated as if I was a burden. Half the drink was on the floor ! To my disappointment even that was asking to much from them. Although they did re cup my drink , it was done so in a degrading manner. Iv dropped drinks at Starbucks and then workers there heal the situation without leaving me feeling embarrassed or uncomfortable. Would it really break the bank to replace 1 drink. Would it really cost too much to make 1 humiliated guest happy. As if I wasn't already feeling embarrassed that the drink dropped, let's add insult to injury and make me feel uncomfortable and unwanted. I couldn't wait to get out of there and am definitely not comfortable going back. What once was an sweet spot for my boba , is now a bitter unpleasant place that makes you feel unwelcome. Good luck new owners! Beware loyals that have been around awhile and have been accustom to what once was a safe un judgemental let your guards down place!
Christina T.
I don't usually make reviews but I was so disappointed the with the drinks and especially with the customer service. I was a customer for many years that came in often but unfortunately ever since the new owners came in it has just gone down hill in my opinion. the drink is not consistent and sometimes tastes just wrong like something was missing or that it's just ice. I also believe in customer service: always try to make the customer happy... a little girl dropped a cup of bolba and did not even get a sip in yet to realizing half of the drink is gone and on the floor, she was embarrassed and super sad and started to cry.. we ask if they could kindly make another one and the manager stated No, you have to Pay. Hummmmm wooow! ok if your prices are not so much I would say, What ever ok but you're not cheap. I really don't think you will suffer with making a new drink. There is kore I can say about my experience but I'm over it... sad to say I will be looking for a new place for my family to go to. It's just not a place I would like to go to any more.
Melissa B.
Been meaning to post this review, but just didn't have to the heart to since I loved this place so much. I ordered a Thai milk tea, milk tea w/ice cream & a cappucino slush. As I was sitting with my family in our living room, a really strong smell of spoiled milk (or dairy) was lingering. I couldn't figure out where it came from... I even went to smelling the couch cushions and blankets (thinking one of my kids spilled milk). But it wasn't that... it came FROM THE THAI MILK TEA. I know this for a fact because my son burped and it smelled like rotten dairy. I asked him if it even tasted funny, but he couldn't tell the difference. I was appalled that if I could smell this, how could the workers NOT smell this as making the drink?! What if my 7-year old son got sick from drinking a spoiled ingredient? To get a 2nd opinion I asked my husband to smell the drink and he confirmed the spoiled odor was coming from the Thai milk tea. Even before this, under new management this place was hit or miss. I really do miss the previous owner (who knew us since we came all the time). Things are just not the same since and the spoiled Thai Tea was icing on the cake. I'm sorry to say but we won't be returning and I do really wish the new owners the best.
Natalie Ramirez
The atmosphere at this place is extremely comforting a very welcoming. Among the amazing variety and great taste of coffee, the staff treat you like family. They’re extremely kind and Lollicup is the perfect place to go study or simply just play pool with your friends. My favorite drink is the Montmartre blended with whip cream, reminds me a bit of the dessert dish tiramisu! Super delicious coffee, and great place. The prices are also amazing and very affordable, will def be going here instead of Starbucks now lol. Would definitely recommend to everybody :)Vegetarian options: Many lactose intolerant friendly ingredients.
Atmosphere: 5
Food: 5
Service: 5
J Anderson
A nice relaxing little boba bar.
Atmosphere: 4
Food: 5
Service: 4
megan w.
They are under new management now and everything is so hit or miss. Sometimes the boba is old or the milk tea tastes different every time. I really miss the old ownership he had so much pride in his business and recipes.
Mrs. T
Ordered a strawberry milk tea 1/2 sweet with 1/2 boba.There was NO TEA in my drink! Ugh!
Atmosphere: 4
Food: 2
Service: 5
Cathy A.
The workers are so sweet, the drinks are amazing, and the store is welcoming! I've been coming to this place for years now, since I was in high school. I remember walking to this place after school to get an oreo or coffee slush. I not only enjoy the drinks here, but there is also a pool table inside where you can play. This place is very nostalgic to me and I continue to go for the great drinks. Over the years, their menu and toppings have expanded, but the good quality remains the same. I've tried so many drinks here ranging from slushies, milk teas, fruit teas and I've liked all of them. I have no complaints about this place!
India C.
I've been coming here since I was in middle school, 2004. I love it, the owners are super nice and they have great drinks. The best boba!
My go to spot for 10 years now! You can play dominos, pool and the owners are very kind and polite.
Meaghan S.
Very good and great service! They are very helpful with helping pick a selection of you are not very familiar with the menu.
Neo Martin Del Campo
Among the cooler tea places in Chula Vista, ordered a Chocolate Raspberry Slush and it was just what I was looking for, their menu is so expansive I will definitely be coming back to try more.
Atmosphere: 5
Food: 5
Service: 5
Jessica & Salvador Jemente
The staff are so polite and the new owner Mr. Rick is so friendly and helpful! Great drinks and so many options. The girl working even made a drink recommendations for next time! With great prices and friendly, fast service, This will be our boba spot for sure! My girls loved it!Kid-friendliness: They have a pool table and couches.Dietary restrictions: They have a non-dairy base for most drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearls
Karyn Koenig
Love the passion fruit snow with extra boba. My son and I order the same thing just about every time. ?
Here almost every Friday during lunch and every time it has a very relaxed atmosphere, always greeted and served in a professional and polite manner. I always order the green tea so I can only speak for that quality and preference because I think Tap Ex tea lacks strength and flavor but that is just my opinion. The owner Rick is a great God fearing family man and that is a plus for me also.
Atmosphere: 5
Food: 5
Service: 5
I have been coming here for over 10 years. I gotta say I'm now sad I have to find a new spot. The new owners are messing with the original recipes so the consistency of the drink i once love and grabbed weekly is no longer an option for me. The quality of the drink is not there anymore. Now let's talk customer service, it seems that new owners son has a bit of a chip on his shoulder and doesn't quit know how to handle situations that may arise. After and unfortunate incident of a dropped drink I asked my drink to be replaced only to be treated as if I wanted to get things for free. He quickly need a "break" and his in the back to avoid me. I asked at least that my cup be replaced to hope to enjoy what I could salvage from my drink , to once again be treated as if I was a burden. Half the drink was on the floor ! To my disappointment even that was asking to much from them. Although they did re cup my drink , it was done so in a degrading manner. Iv dropped drinks at Starbucks and then workers there heal the situation without leaving me feeling embarrassed or uncomfortable. Would it really break the bank to replace 1 drink. Would it really cost too much to make 1 humiliated guest happy. As if I wasn't already feeling embarrassed that the drink dropped, let's add insult to injury and make me feel uncomfortable and unwanted. I couldn't wait to get out of there and am definitely not comfortable going back. What once was an sweet spot for my boba , is now a bitter unpleasant place that makes you feel unwelcome. Good luck new owners! Beware loyals that have been around awhile and have been accustom to what once was a safe un judgemental let your guards down place!
I don't usually make reviews but I was so disappointed the with the drinks and especially with the customer service. I was a customer for many years that came in often but unfortunately ever since the new owners came in it has just gone down hill in my opinion. the drink is not consistent and sometimes tastes just wrong like something was missing or that it's just ice. I also believe in customer service: always try to make the customer happy... a little girl dropped a cup of bolba and did not even get a sip in yet to realizing half of the drink is gone and on the floor, she was embarrassed and super sad and started to cry.. we ask if they could kindly make another one and the manager stated No, you have to Pay. Hummmmm wooow! ok if your prices are not so much I would say, What ever ok but you're not cheap. I really don't think you will suffer with making a new drink. There is kore I can say about my experience but I'm over it... sad to say I will be looking for a new place for my family to go to. It's just not a place I would like to go to any more.
Been meaning to post this review, but just didn't have to the heart to since I loved this place so much. I ordered a Thai milk tea, milk tea w/ice cream & a cappucino slush. As I was sitting with my family in our living room, a really strong smell of spoiled milk (or dairy) was lingering. I couldn't figure out where it came from... I even went to smelling the couch cushions and blankets (thinking one of my kids spilled milk). But it wasn't that... it came FROM THE THAI MILK TEA. I know this for a fact because my son burped and it smelled like rotten dairy. I asked him if it even tasted funny, but he couldn't tell the difference. I was appalled that if I could smell this, how could the workers NOT smell this as making the drink?! What if my 7-year old son got sick from drinking a spoiled ingredient? To get a 2nd opinion I asked my husband to smell the drink and he confirmed the spoiled odor was coming from the Thai milk tea. Even before this, under new management this place was hit or miss. I really do miss the previous owner (who knew us since we came all the time). Things are just not the same since and the spoiled Thai Tea was icing on the cake. I'm sorry to say but we won't be returning and I do really wish the new owners the best.
The atmosphere at this place is extremely comforting a very welcoming. Among the amazing variety and great taste of coffee, the staff treat you like family. They’re extremely kind and Lollicup is the perfect place to go study or simply just play pool with your friends. My favorite drink is the Montmartre blended with whip cream, reminds me a bit of the dessert dish tiramisu! Super delicious coffee, and great place. The prices are also amazing and very affordable, will def be going here instead of Starbucks now lol. Would definitely recommend to everybody :)Vegetarian options: Many lactose intolerant friendly ingredients.
Atmosphere: 5
Food: 5
Service: 5
A nice relaxing little boba bar.
Atmosphere: 4
Food: 5
Service: 4
They are under new management now and everything is so hit or miss. Sometimes the boba is old or the milk tea tastes different every time. I really miss the old ownership he had so much pride in his business and recipes.
Ordered a strawberry milk tea 1/2 sweet with 1/2 boba.There was NO TEA in my drink! Ugh!
Atmosphere: 4
Food: 2
Service: 5
The workers are so sweet, the drinks are amazing, and the store is welcoming! I've been coming to this place for years now, since I was in high school. I remember walking to this place after school to get an oreo or coffee slush. I not only enjoy the drinks here, but there is also a pool table inside where you can play. This place is very nostalgic to me and I continue to go for the great drinks. Over the years, their menu and toppings have expanded, but the good quality remains the same. I've tried so many drinks here ranging from slushies, milk teas, fruit teas and I've liked all of them. I have no complaints about this place!
I've been coming here since I was in middle school, 2004. I love it, the owners are super nice and they have great drinks. The best boba!
Restaurantji Recommends
My go to spot for 10 years now! You can play dominos, pool and the owners are very kind and polite.
Very good and great service! They are very helpful with helping pick a selection of you are not very familiar with the menu.
Among the cooler tea places in Chula Vista, ordered a Chocolate Raspberry Slush and it was just what I was looking for, their menu is so expansive I will definitely be coming back to try more.
Atmosphere: 5
Food: 5
Service: 5
The staff are so polite and the new owner Mr. Rick is so friendly and helpful! Great drinks and so many options. The girl working even made a drink recommendations for next time! With great prices and friendly, fast service, This will be our boba spot for sure! My girls loved it!Kid-friendliness: They have a pool table and couches.Dietary restrictions: They have a non-dairy base for most drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearls
Love the passion fruit snow with extra boba. My son and I order the same thing just about every time. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Passion Fruit Snow