El Pollo Loco

7600 Greenback Ln, Citrus Heights
(916) 725-4700

Recent Reviews

Maile Paschall

I always get five they but they are super friendly and never disappoints in their service and attitude. And always gives extra pico I love it!

Food: 5

Service: 5

Gina Hoffman

The food was decent. I felt terrible for the employees. It was far too hot in there. I actually got sick. I complained about the heat. The workers seemed like they had their hands tied. I had to get the restroom key. While I was waiting, I needed to run outside to throw up. It was probably 80+ in there with zero airflow. There were a couple other patrons in there also complaining.

Atmosphere: 1

Food: 4

Service: 4

L. Dukes

Tasty food and my favorite place to get a quick meal, especially when I'm dieting.Dietary restrictions: Great for low calorie diets and weight watchers.Kid-friendliness: My kids love the food here and can always find something they're willing to eat.

Atmosphere: 4

Food: 5

Service: 4

Tonya Faye

Music was live way to loyd couldnt hear my familyntalking.... the A/C was so cold we were all

Atmosphere: 3

Food: 5

Service: 3

ALICIA Garcia

The truth is this place leaves a lot to be desired. The food looked stale. And it tasted bad.

Atmosphere: 2

Food: 2

Service: 2

Karen Thomas

I got a chicken avocado salad and was disappointed. For $13 I would expect to get a salad that was at least sort of fresh looking.

Atmosphere: 3

Food: 3

Service: 4

Bob Moss

Closing time on the door said 9pm....Why were you guys locked and shutting down at 8:20 pm?Why was my chicken cold?Something is fishy about this chicken place!

Atmosphere: 1

Food: 3

Service: 1

Brian Rose

Ridiculousy over

Atmosphere: 2

Food: 2

Service: 3

L J Amar

Great food. Getting a little expensive but it’s way better than any taco shop or chain taco diarrhea factory like Del taco, Taco Bell, or Jimboys super sloppy oily diarrhea Mexican food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Salad, Chicken Avocado

viktoria vak

Love this place, but the one chef making the creamy cilantro sauce needs to refer back to the recipe. All the other locations have an amazing consistency and flavor, feels like this one skimps on most ingredients.

Atmosphere: 5

Food: 4

Service: 5

Matthew

I had the double chicken bowl, and it was fine other than some of the chicken was kind of crunchy and maybe a little 'burnt', not to be harsh, it was still edible.

Atmosphere: 3

Food: 3

Service: 4

Jorge Salgado

I ordered 8 pieces they give me 7Including 2 tiny little piecesCheck ur orde before live the place

Kiki Jade

I don’t usually leave reviews… chicken here tastes like it’s been cooked 3 times over. Crunchy, dry, sad.

Atmosphere: 3

Food: 1

Service: 3

Kim Helmrich

I actually drove there to get my Tortilla soup instead of using DoorDash and I did not get any chips.The bag was filled with miniature tortilla stripsNeed to learn to make the soup myself

Penelope Frank

Counter employees were great, for sure. The lady in the back just laughed when I came back to exchange the dressing. Worst food I’ve ever had at any Pollo Loco in the past 20 years I’ve eating at many other El Pollo Locos.. Got my usual double chicken tostada with cilantro dressing. Old tostada. The beans tasted weird, just overall tasted off. The dressing ruined it. The cilantro dressing looked and tasted like ranch and it was so watery, thinner than the avocado salsa. Couldn’t coat the salad, just runs straight down to the bottom. I went back in, thinking they gave me the wrong dressing and they said that was the cilantro dressing. Really, really disappointed. Oh and the churros were so, so greasy and lacked cinnamon. Maybe old? Sucks, I’m dirt poor and hungry.

Food: 1

Service: 2

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