McDonald's

7411 Madison Ave, Citrus Heights
(916) 961-8348

Recent Reviews

Tom McKay

Where else can you get a large Coke for $1.61. McDonald's Coca-Cola tastes better than another other restaurant.

Atmosphere: 4

Food: 5

Service: 5

Stephen Carleton

Hard to rate service when ordering by kiosk only. Staff seemed nice and approachable. Cost is unaffordable. Thanks Gov. Gavin for not seeing the big picture of raising minimum wage. It's supposed to be entry level, not a career.

Atmosphere: 3

Food: 4

Service: 3

Gary Montoya

There wasn't a line at all. Ordered my meal to go. Server's were polite and my meal was handed to me quickly. I also noticed that the inside was kept really nice.Parking: There is parking, all around the building. With wheelchair accessible parking and entrance.Kid-friendliness: There were a couple of families inside eating, as their children were playing.Wheelchair accessibility: There is plenty of room for wheelchair access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder, Fries, Big Mac, Mcchicken, Mcdouble

Patrick Pulanco

I ordered a Big Mac with extra cheese and no pickles, and I feel like someone actually took the time to purposefully put in extra pickles and no cheese, instead. This had to be deliberate, and that’s sad because my wife and I were hella patient in the drive-thru and very thankful for the service despite how long the drive-thru line was.

Food: 1

Beverly Benning

It's

Atmosphere: 5

Food: 5

Service: 5

Ronald West

I use the Drive-Thru and the employees are always friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Fries, Cheeseburger

Orlando Perez Mejia

Very good servicesKid-friendliness: OK

Atmosphere: 5

Food: 5

Service: 5

David

TERRIBLE EVERYTHING. I ordered an egg mcmuffin and I was thoroughly surprised when I found a pubic looking hair in my sandwich. I complained and they agreed they would give me another egg mcmuffin. I ripped the contaminated half off and threw it away whilst eating the uncontaminated half. All was well until I asked if they’re almost done and they said they can’t serve me because I ate the uncontaminated half sandwich. I didn’t want to throw away the full sandwich because that would have been a waste of food. Fools.

Atmosphere: 1

Food: 1

Service: 1

Samuel Sanduleac

Brother got hair stuck in his food and they required him to throw away the sandwhich so he ripped off the half that didn't have hair and threw away the rest and didn't make him a new sandwhich because he did that.

Atmosphere: 1

Food: 1

Service: 1

Irma Cardenas Cruz

I have visited this McDonalds several times for breakfast and food and service is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Fries, Pancake

colaroyaI

Can’t get the order right and the lobby inside is a mess.

Atmosphere: 2

Food: 3

Service: 2

p l

Nice place. Food was McDonald's. Had the chicken deluxe sandwich. It was okay. Good for a quick bite..

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Quarter Pounder, Chicken Sandwich

Brit Bertino

Extremely Disappointing Experience at Your McDonald'sI recently had an incredibly frustrating encounter at your McDonald's location that compelled me to share my disappointment.I ordered two 6-piece Happy Meals for my toddlers, explicitly requesting waters. However, upon reaching the second window, I was handed two 6-piece nuggets, completely missing the Happy Meals and the waters.Naturally, I brought this to the attention of the employee at the window, hoping for a resolution. Instead, I was met with hostility and disrespect. The female employee, an unhappy individual with a septum nose piercing, insisted that I should have read the screen. She said that she could provide a screenshot of my order to confirm its accuracy, but before I could reply to her to tell her that I ordered although the drive threw and not an app, the employee abruptly shut the window on me.Attempting to rectify the situation, I asked if we could fix the order. However, the employee walked away, leaving me stranded at the window. Her demeanor was unprofessional and unwarranted. A bit of courtesy and customer service could have gone a long way.I believe it's essential to address such behavior promptly. The employee in question needs either customer service training or reassignment to a role better suited to her temperament, perhaps working behind the scenes rather than directly with customers. This experience has left a sour taste, and I will be taking my business elsewhere. There are numerous McDonald's locations to choose from, and I am hopeful that others do not have to endure the same disrespectful treatment I received.I urge you to investigate and rectify this situation to maintain the reputation of your brand.

Atmosphere: 1

Service: 1

Allie Gates

lost my purse there on 11.29.2023 and have been tracking it as it goes from multiple residences with it always ending up back at this location… pretty sure an employee STOLE MY PROPERTY and now the other employees refuse to give it to me/let me contact their general manager. bad people, bad business.

Atmosphere: 1

Food: 1

Service: 1

Brit B.

Extremely Disappointing Experience at Your McDonald'sI recently had an incredibly frustrating encounter at your McDonald's location that compelled me to share my disappointment.I ordered two 6-piece Happy Meals for my toddlers, explicitly requesting waters. However, upon reaching the second window, I was handed two 6-piece nuggets, completely missing the Happy Meals and the waters.Naturally, I brought this to the attention of the employee at the window, hoping for a resolution. Instead, I was met with hostility and disrespect. The female employee, an unhappy individual with a septum nose piercing, insisted that I should have read the screen. She said that she could provide a screenshot of my order to confirm its accuracy, but before I could reply to her to tell her that I ordered although the drive threw and not an app, the employee abruptly shut the window on me.Attempting to rectify the situation, I asked if we could fix the order. However, the employee walked away, leaving me stranded at the window. Her demeanor was unprofessional and unwarranted. A bit of courtesy and customer service could have gone a long way.I believe it's essential to address such behavior promptly. The employee in question needs either customer service training or reassignment to a role better suited to her temperament, perhaps working behind the scenes rather than directly with customers. This experience has left a sour taste, and I will be taking my business elsewhere. There are numerous McDonald's locations to choose from, and I am hopeful that others do not have to endure the same disrespectful treatment I received.I urge you to investigate and rectify this situation to maintain the reputation of your brand.

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