I bought food to go. They got the other correct today.Parking: Probably okay most of the time. I get food to go for the family most of the time.Kid-friendliness: I am pretty sure there isn't a problem indoors, but I haven't done that yet.
This place is going down hill. Chickens are fried in old oils. What's bad is that no one read customers reviews to fix things. Oh well...vons chicken is not bad...
Timothy Doyle
Good customer service, extremely fast. I was eating my lunch within 5 minutes of walking into KFC. my one and only complaint was the price. Over 12 dollars for a 3 piece meal. Fast food is no longer inexpensive food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Lori A.
No stars! I will never spend another penny at this place. Manager very rude. Went through the drive through, Very nice gentleman. Realized he didn't give me a receipt for my debit transaction. ( No big deal) Pulled into parking lot and went inside to get a receipt. Noticed a sign that said " if you don't get a receipt, your meal is free." Manager got Hateful and said he gave me a receipt, and she printed me a duplicate. Said, here, I just gave you one. The lady in line beside me even said that wasn't the point! I went through the drive through, had to park and go inside to get a receipt. It's not even the point of the $12.58 greasy chicken. It's how hateful she spoke to me - while I was being nice. I did eventually tell her that her employee was a liar, because she kept saying that he said he gave me a receipt. I'm sure that they have a camera right at the window. Look at the video I'll take my apology when she's ready to give it.
Amanda Reyes
The chicken tasted really old and dried out. And I called 3 times, no answer.
Atmosphere: 4
Food: 1
Service: 4
Ben Lewis
What can I say about my experience at this KFC; to sum it up simply, disappointing. This KFC is a prime example of how not all chain restaurants are created equally and the importance of good management. Staff was professional and took my order correctly, but that was the highlight of our experience. There was a short wait on biscuits, so we pulled to the front to wait for our meal. I thought; excellent who doesn’t love fresh biscuits… When our order was brought out, we did our usual bag check. This become part of our routine, at this location, as they have left out items on several past trips. This has happened more often than seems possible by random occurrence. Sure enough, we had to turn around because they had forgotten one of our main dishes this time. We pulled back through and received the forgotten items without incident. When we got home everyone sat at the table and we started to serve dinner. As we began to eat we discovered one disappointment after another. Our Chicken sandwiches were dry, to the point they weren’t eaten (at least by people). Next we served some mac-n-cheese, the corners of the noodles were dry, hard and discolored. It had obviously been sitting out longer than any other KFC would allow. Then there was the chicken, to start there was a glimmer of hope as I bit into a perfectly cooked drumstick. It turned out to be the only fresh thing in the box, the rest was off in both appearance and taste. Having thrown most of the meal so far to the dogs, I looked at what was left and said, “well it can’t be all bad right…” So we tried the nuggets and fries next, babies wouldn’t eat them. Fries were so hard you could have stacked Dracula through the heart with them and nuggets could have been used as wrist-rocket ammunition to ward off a zombie attack. So we kept these for days to come…not really, they went into the dog pile as well. Now the last thing on the table was a pile of hot fresh biscuits, well at least we can all enjoy a biscuit with a little honey and butter right? Wrong, I bit into the biscuit only to discover it was doughy in the middle! Lol guess the dogs are going to feast tonight, hope when we wake up in the morning they are all still with us. Ill keep you posted :) I think this KFC needs to go back to basics and revisit the franchise standards that are in place to ensure customers are getting a consistent quality product. In short this KFC location is giving a bad name to KFCs everywhere and something should be done, before the reputation of poor food handling and low quality spreads to other franchise locations.P.S. There is literally writing on the wall that seems to threaten employees if there is any food waste, which seems to promote the serving of product beyond fresh. Again maybe revisit KFC standards; KFC is a great product if you adhere to their standards.
Atmosphere: 1
Food: 1
Service: 2
John Sliney
Nice, friendly service. Standard KFC
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fried Chicken
April Kelso
So cols in there. I came out with a
Atmosphere: 3
Food: 5
Service: 5
Howard Jerome Doyle SR
I ordered the $20 fillup and a side of mashed potatoes and gravy. The drive ? thru cashier was Super Polite and very helpful she was very energetic and asked if we wanted butter and honey ? I said yes ? and plenty, please.Parking: Ample space to park at when I visited
This is one of many times I have gone to KFC Ashlan & Fowler And they can't fill a 10 pc chicken order because they are out of chicken 1-1/2 hours before closing, last time I'm going to KFC
Noly G
Excellent customer service and great team work! My order was out quick ?
Atmosphere: 5
Food: 5
Service: 5
LIZ LOUISE
Everything in the 8 piece meal was old, wilted and awful except the biscuits. Very expensive, not eatible.? Seemed like yesterdays stuff reheated. Very disapointing
Renae R.
The spicy chicken sandwich was made with bone in chicken. 3/4 of the sandwich was bone. My husband took it back and asked for a refund and they told him no. Finally, after 3 different people and arguing the manager finally decided to refund the sandwich and threw the money on the counter at him.
hugh janis
This KFC is easily one of the best I have ever been to. The restaurant is very clean and the cashier was friendly and welcoming. The food was great.
I bought food to go. They got the other correct today.Parking: Probably okay most of the time. I get food to go for the family most of the time.Kid-friendliness: I am pretty sure there isn't a problem indoors, but I haven't done that yet.
Food: 4
Service: 4
Recommended dishes: 1 Piece Breast Meal, 10 Piece Meal, 2 Piece Drum & Thigh Meal, 3 Tenders Flavor Meal, Crispy Colonel Sandwich Meal, Fried Chicken, Tenders Flavor Meal
Very clean. Very fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal, Tenders Flavor Meal
This place is going down hill. Chickens are fried in old oils. What's bad is that no one read customers reviews to fix things. Oh well...vons chicken is not bad...
Good customer service, extremely fast. I was eating my lunch within 5 minutes of walking into KFC. my one and only complaint was the price. Over 12 dollars for a 3 piece meal. Fast food is no longer inexpensive food.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
No stars! I will never spend another penny at this place. Manager very rude. Went through the drive through, Very nice gentleman. Realized he didn't give me a receipt for my debit transaction. ( No big deal) Pulled into parking lot and went inside to get a receipt. Noticed a sign that said " if you don't get a receipt, your meal is free." Manager got Hateful and said he gave me a receipt, and she printed me a duplicate. Said, here, I just gave you one. The lady in line beside me even said that wasn't the point! I went through the drive through, had to park and go inside to get a receipt. It's not even the point of the $12.58 greasy chicken. It's how hateful she spoke to me - while I was being nice. I did eventually tell her that her employee was a liar, because she kept saying that he said he gave me a receipt. I'm sure that they have a camera right at the window. Look at the video I'll take my apology when she's ready to give it.
The chicken tasted really old and dried out. And I called 3 times, no answer.
Atmosphere: 4
Food: 1
Service: 4
What can I say about my experience at this KFC; to sum it up simply, disappointing. This KFC is a prime example of how not all chain restaurants are created equally and the importance of good management. Staff was professional and took my order correctly, but that was the highlight of our experience. There was a short wait on biscuits, so we pulled to the front to wait for our meal. I thought; excellent who doesn’t love fresh biscuits… When our order was brought out, we did our usual bag check. This become part of our routine, at this location, as they have left out items on several past trips. This has happened more often than seems possible by random occurrence. Sure enough, we had to turn around because they had forgotten one of our main dishes this time. We pulled back through and received the forgotten items without incident. When we got home everyone sat at the table and we started to serve dinner. As we began to eat we discovered one disappointment after another. Our Chicken sandwiches were dry, to the point they weren’t eaten (at least by people). Next we served some mac-n-cheese, the corners of the noodles were dry, hard and discolored. It had obviously been sitting out longer than any other KFC would allow. Then there was the chicken, to start there was a glimmer of hope as I bit into a perfectly cooked drumstick. It turned out to be the only fresh thing in the box, the rest was off in both appearance and taste. Having thrown most of the meal so far to the dogs, I looked at what was left and said, “well it can’t be all bad right…” So we tried the nuggets and fries next, babies wouldn’t eat them. Fries were so hard you could have stacked Dracula through the heart with them and nuggets could have been used as wrist-rocket ammunition to ward off a zombie attack. So we kept these for days to come…not really, they went into the dog pile as well. Now the last thing on the table was a pile of hot fresh biscuits, well at least we can all enjoy a biscuit with a little honey and butter right? Wrong, I bit into the biscuit only to discover it was doughy in the middle! Lol guess the dogs are going to feast tonight, hope when we wake up in the morning they are all still with us. Ill keep you posted :) I think this KFC needs to go back to basics and revisit the franchise standards that are in place to ensure customers are getting a consistent quality product. In short this KFC location is giving a bad name to KFCs everywhere and something should be done, before the reputation of poor food handling and low quality spreads to other franchise locations.P.S. There is literally writing on the wall that seems to threaten employees if there is any food waste, which seems to promote the serving of product beyond fresh. Again maybe revisit KFC standards; KFC is a great product if you adhere to their standards.
Atmosphere: 1
Food: 1
Service: 2
Nice, friendly service. Standard KFC
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Fried Chicken
So cols in there. I came out with a
Atmosphere: 3
Food: 5
Service: 5
I ordered the $20 fillup and a side of mashed potatoes and gravy. The drive ? thru cashier was Super Polite and very helpful she was very energetic and asked if we wanted butter and honey ? I said yes ? and plenty, please.Parking: Ample space to park at when I visited
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of many times I have gone to KFC Ashlan & Fowler And they can't fill a 10 pc chicken order because they are out of chicken 1-1/2 hours before closing, last time I'm going to KFC
Excellent customer service and great team work! My order was out quick ?
Atmosphere: 5
Food: 5
Service: 5
Everything in the 8 piece meal was old, wilted and awful except the biscuits. Very expensive, not eatible.? Seemed like yesterdays stuff reheated. Very disapointing
The spicy chicken sandwich was made with bone in chicken. 3/4 of the sandwich was bone. My husband took it back and asked for a refund and they told him no. Finally, after 3 different people and arguing the manager finally decided to refund the sandwich and threw the money on the counter at him.
This KFC is easily one of the best I have ever been to. The restaurant is very clean and the cashier was friendly and welcoming. The food was great.
Atmosphere: 5
Food: 5
Service: 5