Always did car pickup orders and this time decided to do a home delivery and I ordered a chicken breast ceasar salad and also pick on app my salad dressing an noticed it never got into the delving with pizza and salad no dressing as I call number on the customer recipt and call wasn't answered as rang several times an then hung up the call. I try a second number same situation. I couldn't get this situation resolved I definitely was looking forward to salad with the dressing I had choose for my salad that didn't make it however ranch for pizza got included with the pizza however it wasn't there for the salad I try numerous times to let restaurant know yet nobody available for the phone. This is not acceptable especially when called to let restaurant know yet nobody was available it makes more sense to go to the curb for pick up because you'll only get partial of your order upon delivery the simplest customer service couldn't be done especially when I already pick out everything wanted from the app it had the order list but it wasn't important to read the list of items customer order horrible experience with delivery as couldn't have all items that were picked actually successfully in the order upon arrival
Food: 1
Service: 1
Jessica Halupka
Worst pizza ever. Full of “bubbles” and no extra cheese. Only reason we kept it is because we were feeding three hungry 11 year olds.
Charles Haudenshield
Pizza was a bit over done.
Atmosphere: 3
Food: 3
Service: 5
Sam Desmond
food was great /prices were good /and Last But not least the service was 6/5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Mark Holcomb
Giant bald spots on one pizza - including the center. The other pizza was overdone.Slices were not cut fully - ripped when trying to serve.Does this store even try?
Atmosphere: 1
Food: 1
Service: 1
Chill ass turtle
Alfredo sauce with chicken n sausageOf all the donimoes i've ever been to this one in particular is the best, the pizza was actually soooo good. Tip the bros well, theyre doin it
Atmosphere: 4
Food: 5
Service: 5
Samara Perez
Bad service I ordered 4 pastas and the cashier didn't pay attention I took my order badly and I had to order again and wait 15 more minutes in total I waited 30 minutes for my order and the pizza was already coldPésimo servicio de verdad tardan mucho y aparte te dan tu orden mal y les preguntas y se enojan los cajeros wooowwwww
David Garcia
I order pizza online. An hour passed and no pizza had been delivered. I called and they said would make new fresh pizzas and would have them delivered asap. Another passed by and still no pizza. I called back and canceled the order. Time to find a new pizza place to order from.
Service: 1
Dora Eckenfelder
Unfortunately, I ordered a cheese pizza and I got pepperoni. My grandson was very upset.
Food: 1
Service: 5
Anthony N.
Honestly the driver was amazing and friendly i feel bad for her, The pizza was horrible though raw dough or not cooked right and the cheese felt like recycled
Our order tonight was so fire; everything was cooked and made fresh when delivered shout out to the employees working tonight you guys rock! Thanks for an awesome late dinner. Everything we ordered came out just right! Kuddos to you all.
Justin light
I stopped in craving a pizza. This is a great location. Fast and Friendly service. pizza is hot and Delicious. Appreciate it! There is limited parking at this location. I HIGHLY Recommend that you order online and pickup from this location. ???
Kevin Ensminger
Called multiple times and they just hung up, called multiple times and got hung up on every time. Called the call center and had them transfer me and still heard the dial tone, a click, and then got the disconnected dial tone every single time. they are not paying attention to the phone at least not when I was calling
Food: 5
Service: 5
Adam A.
Jared, delivered our food to the wrong people. Just dropped it off with whoever he saw and left. No call, nothing. I imagine if I hadn't paid ahead of time he would have contacted me. Thanks for the lesson learned, Jared.
Dirk Garner
We've been ordering from this Dominos store in Concord since 2015. We have enjoyed so many wonderful pizzas and excellent service right up until 2022. But something changed this year. Every order is missing something. And not something immaterial such as a tableware set or dipping sauce. Major things like no sauce on a pizza. No cheese on a pizza. No toppings, etc. Obvious things. Things that make it no longer a pizza. If you call the store to get help, the staff is overly concerned with proving you wrong and getting to their next order. Clearly, neither quality nor loyalty mean anything to this new staff. It is a passing of an era. Oh well, off to find another pizza provider.
Always did car pickup orders and this time decided to do a home delivery and I ordered a chicken breast ceasar salad and also pick on app my salad dressing an noticed it never got into the delving with pizza and salad no dressing as I call number on the customer recipt and call wasn't answered as rang several times an then hung up the call. I try a second number same situation. I couldn't get this situation resolved I definitely was looking forward to salad with the dressing I had choose for my salad that didn't make it however ranch for pizza got included with the pizza however it wasn't there for the salad I try numerous times to let restaurant know yet nobody available for the phone. This is not acceptable especially when called to let restaurant know yet nobody was available it makes more sense to go to the curb for pick up because you'll only get partial of your order upon delivery the simplest customer service couldn't be done especially when I already pick out everything wanted from the app it had the order list but it wasn't important to read the list of items customer order horrible experience with delivery as couldn't have all items that were picked actually successfully in the order upon arrival
Food: 1
Service: 1
Worst pizza ever. Full of “bubbles” and no extra cheese. Only reason we kept it is because we were feeding three hungry 11 year olds.
Pizza was a bit over done.
Atmosphere: 3
Food: 3
Service: 5
food was great /prices were good /and Last But not least the service was 6/5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Giant bald spots on one pizza - including the center. The other pizza was overdone.Slices were not cut fully - ripped when trying to serve.Does this store even try?
Atmosphere: 1
Food: 1
Service: 1
Alfredo sauce with chicken n sausageOf all the donimoes i've ever been to this one in particular is the best, the pizza was actually soooo good. Tip the bros well, theyre doin it
Atmosphere: 4
Food: 5
Service: 5
Bad service I ordered 4 pastas and the cashier didn't pay attention I took my order badly and I had to order again and wait 15 more minutes in total I waited 30 minutes for my order and the pizza was already coldPésimo servicio de verdad tardan mucho y aparte te dan tu orden mal y les preguntas y se enojan los cajeros wooowwwww
I order pizza online. An hour passed and no pizza had been delivered. I called and they said would make new fresh pizzas and would have them delivered asap. Another passed by and still no pizza. I called back and canceled the order. Time to find a new pizza place to order from.
Service: 1
Unfortunately, I ordered a cheese pizza and I got pepperoni. My grandson was very upset.
Food: 1
Service: 5
Honestly the driver was amazing and friendly i feel bad for her, The pizza was horrible though raw dough or not cooked right and the cheese felt like recycled
Restaurantji Recommends
Our order tonight was so fire; everything was cooked and made fresh when delivered shout out to the employees working tonight you guys rock! Thanks for an awesome late dinner. Everything we ordered came out just right! Kuddos to you all.
I stopped in craving a pizza. This is a great location. Fast and Friendly service. pizza is hot and Delicious. Appreciate it! There is limited parking at this location. I HIGHLY Recommend that you order online and pickup from this location. ???
Called multiple times and they just hung up, called multiple times and got hung up on every time. Called the call center and had them transfer me and still heard the dial tone, a click, and then got the disconnected dial tone every single time. they are not paying attention to the phone at least not when I was calling
Food: 5
Service: 5
Jared, delivered our food to the wrong people. Just dropped it off with whoever he saw and left. No call, nothing. I imagine if I hadn't paid ahead of time he would have contacted me. Thanks for the lesson learned, Jared.
We've been ordering from this Dominos store in Concord since 2015. We have enjoyed so many wonderful pizzas and excellent service right up until 2022. But something changed this year. Every order is missing something. And not something immaterial such as a tableware set or dipping sauce. Major things like no sauce on a pizza. No cheese on a pizza. No toppings, etc. Obvious things. Things that make it no longer a pizza. If you call the store to get help, the staff is overly concerned with proving you wrong and getting to their next order. Clearly, neither quality nor loyalty mean anything to this new staff. It is a passing of an era. Oh well, off to find another pizza provider.