El Pollo Loco

1551 Monument Blvd, Concord
(925) 375-1178

Recent Reviews

Marlen Garcia

Very good

Atmosphere: 5

Food: 5

Service: 5

Saray Garcia

It's like having a meal very close to what you could eat in Mexico, with very similar flavors, excellent prices, a very good atmosphere in the place and excellent service.Kid-friendliness: It's a family atmosphereWheelchair accessibility: Yes, of course everyone we have visited has access

Atmosphere: 5

Food: 5

Service: 5

Raymond Leon

Excellent chicken, always fresh. Friendly but some times is not at all.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Guacamole, Roasted Chicken, Original Pollo Bowl, Double Chicken Avocado Salad, Double Chicken Tostada Salad

E M

If you are going to order anything, select the original Pollo bowl at just $5.The tosdada salad had old chicken pieces, no beans and barely any other ingredients at $12 a cold bust.The avacado salad was a bit better, but old lettuce.The church's were chewy & fatty.Overall the family meal is the best deal.Parking: The door to the dining room and the parking overlaps with drive-thru exit. I could see possible danger.

Atmosphere: 3

Food: 3

Service: 2

Frank Sanches

Only this place the administrationVery bad they are always late with orders

Ivan A.

Uno de los más malos y groseros auto ser vicios q me han dado y no ponen la comida completa

Matthew C.

Restaurant is clean. The food is always fresh with good portions. Service is thorough and attentive.

Colin Jaime

The chicken is raw.. ? the cold rice, terrible

Atmosphere: 1

Food: 1

Service: 1

Miguel M.

Honestly my husband and myself love to have dinner at this location. Excellent service and and very clean. The food is very delicious and highly recommended to others. Thank you so much!!!

Joseph Huerta

Food was bad. Expired rice , frozen salsa, always missing gravy or one of my sides. Bad service. Never care for your order. Looks nice. But is always dirty.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Double Chicken Tostada Salad

Will Marciano

the most expensive chicken burrito there is in this place and it comes with chicken and super spicy and. in asked to add pepper.

Food: 1

Doris W.

I have been to this place a few times and it has been a good experience,today however 3 customers received their order before me even though they came in after I did,I asked why and was told my order was not ready, how long does it take to prepare a chicken salad ? I asked for my money back after waiting 15 minutes,my order was placed on the counter with no explanation or apology for the long wait, never going back !

Doris K

3 customers were given their orders before me, I asked why and was told my order was not ready yet, How long does it take to prepare a salad ? when I asked for my money back the order was brought out with no explanation or apology for the long wait,never going back !

Carlos Balladares

Chicken pieces are getting thiner on every visit!

Atmosphere: 3

Food: 3

Service: 3

Yuliza Barajas

Kayli is such a good manager ! She is very nice and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole

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