Jack In The Box

4740 Clayton Rd, Concord
(925) 682-1275

Recent Reviews

Happy Medic

Drive thru usually short line, almost never a wait inside and they have the super multi soda machine on there.Food always JitB standard, 4 stars. Inside is meh, eat in the car.

Atmosphere: 2

Food: 4

Service: 4

Judith Myers

Great anniversary special on a burger.Fast food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Jumbo Jack

Michael Bess

Went to pick up lunch. Good burgers fries.

Atmosphere: 5

Food: 5

Service: 5

greg roberts

I get two tacos had extra tomato additive they're delicious The only thing is at this Jack in the box they have a hot sauce czar she won't give you the amount of hot sauce you I know three hot sauce might be excessive but that's what I

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Two Tacos

Handy Help

1:56pm I arrived and was greeted by a cashier, then man who claimed to the be the manager interrupted the cashier and told me that they were closed!!!!Unprofessional and you don't deserve our business. Me, nor my family, nor ANYONE ON CLAYTON ROAD.MCDONALD'S has a buy one get one free. Sounds pretty good.

Atmosphere: 1

Food: 1

Service: 1

Kaegan Jones

Better chicken sandwich than McDonald'

Atmosphere: 5

Food: 5

Service: 5

Adrian Ispas

Good service,clean place, good tasting food.

Atmosphere: 4

Food: 5

Service: 5

YouTube Machine

Worst place food is mismanaged and staff is horrible!!!!staff is horrible!!

Atmosphere: 1

Food: 1

Service: 1

tamiera Tayda

Very rude customer service at the drive thru!

Atmosphere: 1

Food: 1

Service: 1

Antonette Barrett

always spotlessly clean inside and the women are always quick and

Atmosphere: 5

Food: 5

Service: 5

Kathy C.

My roommate and I decided we wanted Jack in the Box a few nights ago for dinner. He went to pick everything up for the two of us and a guest. When he got back we discovered that the curly fries were missing from my meal. I ate my chicken sandwich and then tried 4 times to call the number on the receipt, as well as look the number up online. Both were the same number and that number is a fax machine. I kept getting the fax noise when I called. So I got in my car and drove the 2 or 3 minutes to the restaurant. I got to the drive-thru at approximately 1:35 a.m. Their website says they are open until 2 a.m. They were closed. I asked them why they would close before what their website says and he said maintenance. I then asked why they included a phone number on their receipt for a phone that no one could call them on. It's a fax. He actually said they do not have a phone there. Which I know is complete and total BS because how do their employees call in sick or call to check their schedules? I explained to him that now I was going to have to call corporation because this is the 2nd time I have been shorted food, I couldn't reach them by phone, and they closed before 2 a.m. This Jack in the Box used to provide good service but in the last year or so it has really gone downhill. I would give them zero stars if I could. The young man who I guess was a manager, was very polite and apologetic but when they are charging $12 with tax for a burger, fries, and soda apologies just aren't enough. Especially when it happens more than once. They need to stay open and do their maintenance after hours and make sure their phone is working. And, stop shorting people's orders. Their food is not good enough to pay those prices and then not even get the entire order!

Amelia Juner

Food is good and employees are helpful. Bad personal experience in the past about atmosphere. Nothing big, just me.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sub Curly Fries, Jumbo Jack with Cheese, Onion Rings

Dan D.

I ordered a burger. Cheese burger with Swiss in this version. Lettuce, tomato, ketchup. What I was given was a lettuce burger. Over 50% lettuce by volume. Slice of cheese was perhaps a millimeter thick and fit inside the diameter of the patty. Teeny tiny could not even taste it What. A. Scam. Never again. Screw over your customers and you lose them. Avoid this place. Some jack in box are good. This one isn't. I guess they just don't care about having customers. Last place I went that was like this was out of business in a month. Let's see what happens.

Cam S.

I specifically asked for the (monster tacos) the spicy ones and made sure that's they understood it and they gave me regular tacos worst Jack in the box ever.

The Ender perl

They have good Oreo Milkshakes

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