I visited this restaurant and was shocked by the preparation of the pizza, the taste was terrible, the chicken smelled of soap, the dough was very thin, it was difficult to cut with a knife, the cheese had a spoiled taste. I watched the staff as they prepared the pizza, and I was very indignant, there is no sanitation, they don't change gloves, they wash the table with a rag, and then with these gloves they start putting the toppings on the pizza for the visitor. I do not recommend this establishment for eating, you can get poisoned in the body and it is impossible to eat this pizza, it tastes terrible. Its place is in the trash can.
Russ B.
Long-time MOD customer, since they opened the first Bay Area store in San Jose. I travel for work throughout Northern California, I've eaten no less than 40 times at 12+ locations over 4 years. My go-to order starts with a Dillon James, adding 7-8 more toppings. Stopped at the location for the first time. Ordered my usual but from the first bite I knew something was off. I can normally polish off a whole Mod size if I'm hungry. I stopped 1 bite into the 2nd slice. Stunned. We observed the staff for a few minutes and saw questionable food handling practices - using a rag to clean with a gloved hand, then using the same gloved hand to grab food out of bins to put on orders. Management here (on a Saturday night) had what I've come to observe is the typical MOD chip-on-my-shoulder attitude, as if making our food was a hassle. I KNOW what good MOD food and service are like... The food quality here will cause me to pass up this location. The attitude didn't help.
Alfredo wong
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Pizza
Annabelle R.
Only one employee helping customers, making pizzas at the food station... during lunch time... with a line of customers waiting. Another worker was "busy" just making boxes (adding to a large stack already there in plain sight), and one more hiding in the back doing who knows what. Really, MOD?!?! A 2nd worker finally showed up to help make orders after we had already waited almost 15 minutes in line watching the first employee take her sweet time putting a pizza together ever so slowly for customers ahead of us... Thank goodness the wait for our food to be ready was not as long. We got the Italiano pocket pie, Tristan pizza on cauliflower crust, and two more customized pizzas on regular crusts for our group. The toppings were tasty enough (combination of pepperoni, mushrooms, artichokes, and more), but they overdid the arugula in the pocket pie and it was overpowering, so I had to take some out. The crusts were subpar, somewhat tasteless. But the food was edible, so it was fine. The restaurant was clean with plenty of seating inside, and easy parking available in the plaza parking lot. Not much more I can say about this place, they're not bad, but I don't recommend coming here if you're in a hurry, they don't seem to know how to staff sufficiently or prioritize tasks... so service is slooowww.
Henrry H.
Awful service, the workers there don't care about food contamination or acting like they wanted to be there. Workers were also very stingy about portions and I only got around 5 leaves of spinach on my pizza. I also waited around 20 minutes in line. Taste wise was okay however.
Christopher
I got a cheese pizza…. it seemed to be missing half the cheese. There was sauce exposed everywhere, and it was very dry. Probably the driest, skimpiest cheese pizza I’ve had in years. Would not recommend, would not purchase again.
Food: 1
Raphael Ramirez
Great place and great pizza ?
Atmosphere: 5
Food: 5
Service: 5
Ming C.
Do not go if one has any allergy of any kind!! I came in ordering a JASPER. The Jasper should only have Red sauce, mozzarella, spicy chicken sausage, mushrooms. 1st bite into my pizza was fishy, the person making the pizza weren't changing gloves in between pizzas and was working on anchovy pizza before and after mines. Could see him pulling anchovies from another can while I was eating. If I had a fish allergy I would be dead. Tried messaging on Twitter without a response.
Allie P.
First time trying this place! I like how you can create your own pizza. I did half BBQ chicken and the other half the Allie special... now don't judge until you have tried it but it's artichoke hearts, garlic and pineapple.. simply divine. The toppings were fresh and the crust was a bit on the cracker side. I love a thin crust but hate when it gets dry. Definitely would try it again!
Patti L.
This MODS location is like no other! They are welcoming and have fast service. The ambiance coming in is perfect with industrial lighting and wood furniture, the vibes are off the roof. I ordered a customized pizza with white sauce, chicken, jalapeño and mushrooms and it was created PERFECTLY by employees Pito and Cassie. Ask for them SPECIFICALLY. I would rate it 6/5 stars if I could.
After two botched takeout orders (Management couldn't care less!) and today taking my two toddler grandkids out for lunch, it became very obvious after 20 minutes that they didn't even make our pizza. I had already ate my salad, the kids were absolutely restless. They let us wait for a pizza they NEVER made for 20 minutes (almost empty restaurant). Finally I said something and they actually told me that I already got my pizza!!!! I said ummm, nope! Crickets. I'm like, hey... what are you going to do here? They said "well the only thing we can do for you and make you the pizza". WOW!!!! I'm flipping DONE with the lack of attention in this store. $26 dollars spent to have lunch with my grandkids that turned out to be a disaster. And clearly they do not give a damn!!!! KNOW THAT!!!
SurfWarr
MOD PIZZA comes highly recommended, and it's that good. All the toppings look fresh, and the kitchen and dining area are clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Sauce, Salads
Katia Reges
Love ordering a pizza my way...uhm perfect! Clean place and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Mod Pizza, Cheese Pizza
Max K.
No. Didn't care for it. Interesting business concept to combine Subway style preparation with a pizza into a semi-fast model, but the pizza is not very good and it doesn't have the soul of a pizza joint.
C K.
Corporate person called two weeks ago to try to fix things and I will give it another try. Awaiting.
I visited this restaurant and was shocked by the preparation of the pizza, the taste was terrible, the chicken smelled of soap, the dough was very thin, it was difficult to cut with a knife, the cheese had a spoiled taste. I watched the staff as they prepared the pizza, and I was very indignant, there is no sanitation, they don't change gloves, they wash the table with a rag, and then with these gloves they start putting the toppings on the pizza for the visitor. I do not recommend this establishment for eating, you can get poisoned in the body and it is impossible to eat this pizza, it tastes terrible. Its place is in the trash can.
Long-time MOD customer, since they opened the first Bay Area store in San Jose. I travel for work throughout Northern California, I've eaten no less than 40 times at 12+ locations over 4 years. My go-to order starts with a Dillon James, adding 7-8 more toppings. Stopped at the location for the first time. Ordered my usual but from the first bite I knew something was off. I can normally polish off a whole Mod size if I'm hungry. I stopped 1 bite into the 2nd slice. Stunned. We observed the staff for a few minutes and saw questionable food handling practices - using a rag to clean with a gloved hand, then using the same gloved hand to grab food out of bins to put on orders. Management here (on a Saturday night) had what I've come to observe is the typical MOD chip-on-my-shoulder attitude, as if making our food was a hassle. I KNOW what good MOD food and service are like... The food quality here will cause me to pass up this location. The attitude didn't help.
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Pizza
Only one employee helping customers, making pizzas at the food station... during lunch time... with a line of customers waiting. Another worker was "busy" just making boxes (adding to a large stack already there in plain sight), and one more hiding in the back doing who knows what. Really, MOD?!?! A 2nd worker finally showed up to help make orders after we had already waited almost 15 minutes in line watching the first employee take her sweet time putting a pizza together ever so slowly for customers ahead of us... Thank goodness the wait for our food to be ready was not as long. We got the Italiano pocket pie, Tristan pizza on cauliflower crust, and two more customized pizzas on regular crusts for our group. The toppings were tasty enough (combination of pepperoni, mushrooms, artichokes, and more), but they overdid the arugula in the pocket pie and it was overpowering, so I had to take some out. The crusts were subpar, somewhat tasteless. But the food was edible, so it was fine. The restaurant was clean with plenty of seating inside, and easy parking available in the plaza parking lot. Not much more I can say about this place, they're not bad, but I don't recommend coming here if you're in a hurry, they don't seem to know how to staff sufficiently or prioritize tasks... so service is slooowww.
Awful service, the workers there don't care about food contamination or acting like they wanted to be there. Workers were also very stingy about portions and I only got around 5 leaves of spinach on my pizza. I also waited around 20 minutes in line. Taste wise was okay however.
I got a cheese pizza…. it seemed to be missing half the cheese. There was sauce exposed everywhere, and it was very dry. Probably the driest, skimpiest cheese pizza I’ve had in years. Would not recommend, would not purchase again.
Food: 1
Great place and great pizza ?
Atmosphere: 5
Food: 5
Service: 5
Do not go if one has any allergy of any kind!! I came in ordering a JASPER. The Jasper should only have Red sauce, mozzarella, spicy chicken sausage, mushrooms. 1st bite into my pizza was fishy, the person making the pizza weren't changing gloves in between pizzas and was working on anchovy pizza before and after mines. Could see him pulling anchovies from another can while I was eating. If I had a fish allergy I would be dead. Tried messaging on Twitter without a response.
First time trying this place! I like how you can create your own pizza. I did half BBQ chicken and the other half the Allie special... now don't judge until you have tried it but it's artichoke hearts, garlic and pineapple.. simply divine. The toppings were fresh and the crust was a bit on the cracker side. I love a thin crust but hate when it gets dry. Definitely would try it again!
This MODS location is like no other! They are welcoming and have fast service. The ambiance coming in is perfect with industrial lighting and wood furniture, the vibes are off the roof. I ordered a customized pizza with white sauce, chicken, jalapeño and mushrooms and it was created PERFECTLY by employees Pito and Cassie. Ask for them SPECIFICALLY. I would rate it 6/5 stars if I could.
Restaurantji Recommends
After two botched takeout orders (Management couldn't care less!) and today taking my two toddler grandkids out for lunch, it became very obvious after 20 minutes that they didn't even make our pizza. I had already ate my salad, the kids were absolutely restless. They let us wait for a pizza they NEVER made for 20 minutes (almost empty restaurant). Finally I said something and they actually told me that I already got my pizza!!!! I said ummm, nope! Crickets. I'm like, hey... what are you going to do here? They said "well the only thing we can do for you and make you the pizza". WOW!!!! I'm flipping DONE with the lack of attention in this store. $26 dollars spent to have lunch with my grandkids that turned out to be a disaster. And clearly they do not give a damn!!!! KNOW THAT!!!
MOD PIZZA comes highly recommended, and it's that good. All the toppings look fresh, and the kitchen and dining area are clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Sauce, Salads
Love ordering a pizza my way...uhm perfect! Clean place and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Mod Pizza, Cheese Pizza
No. Didn't care for it. Interesting business concept to combine Subway style preparation with a pizza into a semi-fast model, but the pizza is not very good and it doesn't have the soul of a pizza joint.
Corporate person called two weeks ago to try to fix things and I will give it another try. Awaiting.