Had the best experience with this Round Table ever! (Sorry for long review)My in-laws always order their pizza for pickup here and never had a problem in the past so we decided to see if we could host our baby’s first birthday here.Today we held our baby’s first birthday party here at their location and it went beyond perfect. It was our first, first birthday to prepare and host and the management here made it super easy and they were so flexible. They do not have a private room but when we visited in person months ago they showed us the back space and said we could reserve it for our party of approx 15 which was perfect for us. Just gave them our name and number, we followed up with them a couple weeks prior to confirm and everything was still reserved and good to go. They did not need our orders until day of, or if we wanted we could have put it in ahead of time but we decided to put the order in when we arrived for the party.Today came around, my husband and I come in an hour early to setup everything. When we came in the manager (I think his name is Rugeet, I’m so sorry if this is incorrect or misspelled!) immediately recognized us and nicely signaled for us to go ahead to the reserved area (there was a line of customers ahead of us). He did not mind what decorations we brought, we had called ahead a few weeks ago to make sure and he was fine with balloons etc. (they were so flexible!) we just made sure to not bring anything that required nails etc. It took us a bit to get things set up and during that time the manager asked us a couple times if we needed help! So nice of him, we said no we’re ok but thank you so much (because we didn’t want to take him away from other matters he may have had). It was so nice he had asked regardless.We put in the food order once decorating was done, they had it out in 20 min or less! We put in an order for 3 large pizzas and 3 12 piece chicken wing appetizers. They were so fast and it was perfect because guests started to show up! So they were served with warm yummy food!Management and the team did not interfere or anything during this event. They allowed us to enjoy our wonderful afternoon. We were there for about 2 hours in total, once the party ended we cleaned up after ourselves and management said not to worry about the table setup etc afterwards and that they will handle it. They just made this experience the easiest as possible and I am forever thankful!Let me tell you, this team is so professional, kind and made us feel so welcome there, the food was delicious and went out quick, the party planning was so easy and smooth. We just had an overall great experience here, thank you so much Round Table! We had the best time!Side note: I apologize for my grammar, I’m submitting this while exhausted after having a wonderful and successful event there. They deserve all the credit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wings, Pizza
Mark Wickham
Been picking up a Garden Delight Veggie pizza here for past couple years on a regular basis, consistently great pizza! Like this one a little better than Skips and Rocko's which are great as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Camille Dallara
This particular Round Table on Ygnacio Valley Rd in Concord,Ca is the best in this part of the valley! The crust is perfect, not over-done, and looks beautiful when presented to the table. The guys who run this shop are friendly and kind! Had a wonderful experience here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Allen VanEvery Sr
I ordered an extra large vegetarian add pepperoni I was asked the regular, I took that to mean the red sauce veggie, but after waiting, I looked at the receipt and saw I paid for a Gourmet Veggie, so I ordered another, the correct one, I told them that's the one I wanted, so sfter paying for 2 extra larges, I get home and the Guinevere's Garden seems to be spicy, hot sauce or jalapeños. I have never had the the Guineveres Garden that was spicy, this place seems to have a pattern of bad service, judging by the previous comments, I will not return to this location, never had issues with other Round Table Concord locations over the many years I have been to them.
Atmosphere: 3
Food: 1
Service: 3
Jen
Round table is the best pizza around, it is just very expensive and the pizzas are a lot smaller than they use to be. I was shocked at how small the large pizzas are now. It is that way everywhere and it's ridiculous that we cannot do a thing about it...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
Cristina R.
My family and I have been coming to this round table for 1 year and let me tell you, it never disappoints. This is always our go to stop for pizza. The pizza always tastes fresh, hot and with plenty of toppings. The staff always seem to be very attentive and friendly. We went in last night (a busy Friday night) the line was almost to the door. I was able to order my food and it was ready in 15 mins. The guy working behind the counter was super friendly and helpful when I asked questions about the sizes, pizza options and side items. I highly recommend this location if you're wanting to eat tasty pizza and get good service!
Tamar G.
I ordered pizza at 6:10. I was told 20 minutes. I arrived late at 6:50 due to dance photos nearby. I was told 5 minutes still. Waited 5 minutes and asked again. Told it's coming out. I didn't get my pizza until ... Still waiting. Literally don't tell people 20 minutes if it's going to be an hour. I could have saved my time and sanity by going to another place.
Haley Webber
Called to get a refund and I said I’ll bring in the nasty chicken wings and burnt pizza they delivered to me and they still said they’d refuse to refund me.Plus they used door dash to deliver which I find rude, if I wanted cold pizza I would have just used door dash. It would have been easier to get a refund.They said they’d make me another pizza, but that’s the last thing I want from them. Never gave me my receipt either. I did a mock order on their website and it turns out they did steal money from me. Tried to contact the BBB for this location but they don’t have record of them. I guess I’ll be dealing with my bank.If I have all the food to return to you I don’t understand why they’d refuse. It’s beyond rude and I won’t ever have a problem not eating there again. Whoever the new owners are, they are disgraceful and need to be better at customer service and making chicken wings/pizza.
Atmosphere: 1
Food: 1
Service: 1
hayden l.
There seems to be new ownership. The front counter seems to be now run by families of the business. The service has gotten so much better the past few months. The pizza quality has gotten a lot more consistent as well. The Indian guy was so polite and checked every order before handing it to the guests. He greeted everyone with "sir" and "mam" and said thank you and good nigh to each guest. Highly recommend, great service and good.
Vanessa Sisemore
The most basic Roundtable. This was the first time I ate in. Very basic and small. Only has 3 beers on tap and no wine. Salad bar wasn't very good but ok. 3 games in back for the kids and they are those stupid arm catching a stuffed animal ones. All in all the Clubhouse one off Treat is WAY BETTER all around. I'll just order delivery next time.
Great owners and staff! Friendly customer service! Pizza was ready in 2.0 min and was delicious!
Jo Ba
It smells so bad in this place. Like sulfur and death. Why isn't anybody is commenting about that? No idea about the service or food, because we can't make it past the entrance. We've checked back several times over the past few months, since we are always in the plaza, but it's somehow gotten worse. What TF is happening here?
Atmosphere: 1
Dennis Nelson
They have definitely made an improvement and it's noticeable
Bezi M.
Awful awful awful. I have been coming here for over 10 years and nobody has ever voided my coupon and I keep coming back over and over and use my coupon. Otherwise I would not come here more than once a month it's simply bad business bad businessawful service awful service awful service..I guess the concept of customer service is lost on them
Joyce Hefley
Most of the tables are dirty. I ordered a light cheese pizza, it had lots of cheese sent it back, the second one was barely less cheese.
Had the best experience with this Round Table ever! (Sorry for long review)My in-laws always order their pizza for pickup here and never had a problem in the past so we decided to see if we could host our baby’s first birthday here.Today we held our baby’s first birthday party here at their location and it went beyond perfect. It was our first, first birthday to prepare and host and the management here made it super easy and they were so flexible. They do not have a private room but when we visited in person months ago they showed us the back space and said we could reserve it for our party of approx 15 which was perfect for us. Just gave them our name and number, we followed up with them a couple weeks prior to confirm and everything was still reserved and good to go. They did not need our orders until day of, or if we wanted we could have put it in ahead of time but we decided to put the order in when we arrived for the party.Today came around, my husband and I come in an hour early to setup everything. When we came in the manager (I think his name is Rugeet, I’m so sorry if this is incorrect or misspelled!) immediately recognized us and nicely signaled for us to go ahead to the reserved area (there was a line of customers ahead of us). He did not mind what decorations we brought, we had called ahead a few weeks ago to make sure and he was fine with balloons etc. (they were so flexible!) we just made sure to not bring anything that required nails etc. It took us a bit to get things set up and during that time the manager asked us a couple times if we needed help! So nice of him, we said no we’re ok but thank you so much (because we didn’t want to take him away from other matters he may have had). It was so nice he had asked regardless.We put in the food order once decorating was done, they had it out in 20 min or less! We put in an order for 3 large pizzas and 3 12 piece chicken wing appetizers. They were so fast and it was perfect because guests started to show up! So they were served with warm yummy food!Management and the team did not interfere or anything during this event. They allowed us to enjoy our wonderful afternoon. We were there for about 2 hours in total, once the party ended we cleaned up after ourselves and management said not to worry about the table setup etc afterwards and that they will handle it. They just made this experience the easiest as possible and I am forever thankful!Let me tell you, this team is so professional, kind and made us feel so welcome there, the food was delicious and went out quick, the party planning was so easy and smooth. We just had an overall great experience here, thank you so much Round Table! We had the best time!Side note: I apologize for my grammar, I’m submitting this while exhausted after having a wonderful and successful event there. They deserve all the credit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wings, Pizza
Been picking up a Garden Delight Veggie pizza here for past couple years on a regular basis, consistently great pizza! Like this one a little better than Skips and Rocko's which are great as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
This particular Round Table on Ygnacio Valley Rd in Concord,Ca is the best in this part of the valley! The crust is perfect, not over-done, and looks beautiful when presented to the table. The guys who run this shop are friendly and kind! Had a wonderful experience here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I ordered an extra large vegetarian add pepperoni I was asked the regular, I took that to mean the red sauce veggie, but after waiting, I looked at the receipt and saw I paid for a Gourmet Veggie, so I ordered another, the correct one, I told them that's the one I wanted, so sfter paying for 2 extra larges, I get home and the Guinevere's Garden seems to be spicy, hot sauce or jalapeños. I have never had the the Guineveres Garden that was spicy, this place seems to have a pattern of bad service, judging by the previous comments, I will not return to this location, never had issues with other Round Table Concord locations over the many years I have been to them.
Atmosphere: 3
Food: 1
Service: 3
Round table is the best pizza around, it is just very expensive and the pizzas are a lot smaller than they use to be. I was shocked at how small the large pizzas are now. It is that way everywhere and it's ridiculous that we cannot do a thing about it...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
My family and I have been coming to this round table for 1 year and let me tell you, it never disappoints. This is always our go to stop for pizza. The pizza always tastes fresh, hot and with plenty of toppings. The staff always seem to be very attentive and friendly. We went in last night (a busy Friday night) the line was almost to the door. I was able to order my food and it was ready in 15 mins. The guy working behind the counter was super friendly and helpful when I asked questions about the sizes, pizza options and side items. I highly recommend this location if you're wanting to eat tasty pizza and get good service!
I ordered pizza at 6:10. I was told 20 minutes. I arrived late at 6:50 due to dance photos nearby. I was told 5 minutes still. Waited 5 minutes and asked again. Told it's coming out. I didn't get my pizza until ... Still waiting. Literally don't tell people 20 minutes if it's going to be an hour. I could have saved my time and sanity by going to another place.
Called to get a refund and I said I’ll bring in the nasty chicken wings and burnt pizza they delivered to me and they still said they’d refuse to refund me.Plus they used door dash to deliver which I find rude, if I wanted cold pizza I would have just used door dash. It would have been easier to get a refund.They said they’d make me another pizza, but that’s the last thing I want from them. Never gave me my receipt either. I did a mock order on their website and it turns out they did steal money from me. Tried to contact the BBB for this location but they don’t have record of them. I guess I’ll be dealing with my bank.If I have all the food to return to you I don’t understand why they’d refuse. It’s beyond rude and I won’t ever have a problem not eating there again. Whoever the new owners are, they are disgraceful and need to be better at customer service and making chicken wings/pizza.
Atmosphere: 1
Food: 1
Service: 1
There seems to be new ownership. The front counter seems to be now run by families of the business. The service has gotten so much better the past few months. The pizza quality has gotten a lot more consistent as well. The Indian guy was so polite and checked every order before handing it to the guests. He greeted everyone with "sir" and "mam" and said thank you and good nigh to each guest. Highly recommend, great service and good.
The most basic Roundtable. This was the first time I ate in. Very basic and small. Only has 3 beers on tap and no wine. Salad bar wasn't very good but ok. 3 games in back for the kids and they are those stupid arm catching a stuffed animal ones. All in all the Clubhouse one off Treat is WAY BETTER all around. I'll just order delivery next time.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chicken Wings
Restaurantji Recommends
Great owners and staff! Friendly customer service! Pizza was ready in 2.0 min and was delicious!
It smells so bad in this place. Like sulfur and death. Why isn't anybody is commenting about that? No idea about the service or food, because we can't make it past the entrance. We've checked back several times over the past few months, since we are always in the plaza, but it's somehow gotten worse. What TF is happening here?
Atmosphere: 1
They have definitely made an improvement and it's noticeable
Awful awful awful. I have been coming here for over 10 years and nobody has ever voided my coupon and I keep coming back over and over and use my coupon. Otherwise I would not come here more than once a month it's simply bad business bad businessawful service awful service awful service..I guess the concept of customer service is lost on them
Most of the tables are dirty. I ordered a light cheese pizza, it had lots of cheese sent it back, the second one was barely less cheese.