The Coffee Bean & Tea Leaf

1835 Newport Blvd #B122, Costa Mesa
(949) 722-9673

Recent Reviews

Isabel

Love this location! I tend to order for pick up but the employees are great and give me anything I need without me having to ask! And if I do need anything, they’re always very nice!

Atmosphere: 5

Food: 5

Service: 5

Archie Danesh

Their customer service is horrible and their very rude, i was standing there to be attended to but they kept ignoring me until i said something. The girl at the register told me my order is being packed up, i seen one Of the guys that work there finish packing it up, but he left it behind the counter and didn’t tell me anything until I came up to him and told him that I’m waiting for my order I gave him the name, but He had me repeat myself again because he couldn’t hear and then finally he gave me my order. I’m not coming to this place anymore as they’re very disrespectful.

Atmosphere: 5

Food: 5

Service: 1

mike reed

Purple over green.

Atmosphere: 5

Food: 5

Service: 5

Tenshi Dragonfly

I want more for the price I pay. Just seems a little

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Vanilla Bean Cold Brew with Coconut Milk

Anthony Salmon

These people suck. I used to think Starbux sucks, but these people SUUUUuUUUUUCK. Slow, uninformed and they literally dont know what non-dairy creamer is...true story ? plus, they r slow aF!

Atmosphere: 1

Food: 2

Service: 1

Ray Nulod

No bathroom so I guess you'd better go before you grab a coffee or a teaParking: If it's busy, don't exit via 19th St unless you have patience and you need to get on the 55

Atmosphere: 3

Food: 5

Service: 5

Elizabeth Arredondo

My order was supposed to be ready at 8:06am and I walked out at 8:33am! For 3 items. Another woman that was there before me left without her order and a gentleman waiting for one reg coffee had to ask several times for his. Very unorganized or maybe they need more staff. I left very upset.

Service: 1

Elizabeth F.

Worst service I've ever experienced. employees are always rude and one just hung up on me When I called for help with my order!

Jenifer Bond

Friendly staff and nice variety of desserts and small treats. Clean inside but might see a street walker or two wander in. I love their iced beverages because they have great

Atmosphere: 4

Food: 4

Service: 4

Caroline N.

The service at this location specifically is always the best. The baristas are always kind and quick, plus the drinks have always come out perfect and I love how consistent they are!

Mike W.

Was so looking forward to my Americano a splash of old milk. Starbucks seems to get it right along with multiple other coffee shops. Not bad. Staff could be a little friendlier. seemed to smooth out as I sat here. Good atmosphere. Cute dog in here. I'll be back.

Miss L.

customer service is very poor here , their all very rude It doesn't matter what time /day you go in

Phi H.

Came in for a tea drink this morning and the girl at the register not only charged me for my drink, but tipped herself 25%. When the screen with the total and tip came up, it immediately changed to the screen to charge my card. I thought it was strange and proceeded to tap the screen with my card to pay. I did ask for the receipt and noticed the added tip amount. I was in a rush so it was a battle I didn't want to waste time with, but I'll never be going back. Hope her manager reads this and discipline her.

B.M. C.

Food was delicious. Service was okay and staff was polite. Decoration was really awsome.

Atmosphere: 5

Food: 5

Service: 5

Trisha F.

I received my birthday reward and only had 3 days to use it. I went into this location Saturday, Sunday and again today (Monday) but there was a sign on the door everytime saying no mobile orders, credit cards, accepting cash only. I went out to my car and tried to place a mobile order & it went through so I went in & picked up my coffee. I let the girl working know that my mobile order went through so it was clearly working. She just said oh that's weird & didn't apologize or anything for the inconvenience of having to come in several times with false signs on the door.

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