Lots of bad reviews, I was come until I seen the reviews.. this place is trash ?
Zion
Great food herei like getting the super fries
Atmosphere: 5
Food: 5
Service: 5
Jae
Not sure what's going on here! And neither do they, obviously! Went through drive thru and ordered super nachos and taquitis. Arrived home to a container of super fries, with undercooked fries to top it off! If I wasn't looking forward to the crunch of the tortilla chips in the super nachos, it might not have been bad! Not to mention, paid almost $30. for something I didn't order and some straight out of the box taquitos!
Food: 2
Service: 1
Chup Baby
I've gone here twice and each time I've ordered asada fried for some reason my fries are undercooked! I've worked fast food and you can clearly tell when fried are still raw. Very disappointing. Will take my business
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Super Fries
Tyler Sargent
Showed up and the restaurant was not open.
Vexxes Osu
Who would have thought that Mexicans couldn't make good Mexican food lmao. I think the only people that would even think this is good is LatinX or
Atmosphere: 2
Food: 1
Service: 1
Dee Aparicio
I ordered a crane asada burrito. It was more like ground beef and the meat was tough. It was my first time there and my last time there. Covina location January 20, 2024 5:00 pm
Stephanie Lomeli
Food and service was excellent I have no complaints about this place … carne asada Burrito was perfectly served definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Roll, Carne Asada Burrito, California
Jeffrey Birch (JBirch_99)
We live their taquitos and I've never had a bad meal here.
BONES and BurritosI have gone here for years and typically this chain and its family chains are good. Last 2 times not so good.Order 1- Chile Relleno Burrito- My wife loved it.Order 2- Carnitas Burrito- loosely wrapped. Very oily and not strained meat. A large 3/4” sharp bone chip in the meat. I called the store and told the guy that answered the phone that I was calling to make them aware of the problem. He said we don’t have bones in our meat. Well he was argumentative so I quickly let him know how I felt about that. He stayed defensive and said I could bring it back. I told him I wasn’t trying to get a free burrito but wanted them to know the problem. He said is there anything else, and I asked for his name. He replied I don’t give out my name because it makes me feel uncomfortable. He stated there was no manager. Maybe someone else should consider opening a restaurant nearby with better service and no bones.
Atmosphere: 1
Food: 1
Service: 1
Courtney Hayden
This is my first review of a restaurant, ever. I was going to order lunch, but asked to use the restroom first. The guy at the counter was rude and obstinate. He told me I couldn’t have the bathroom code until I paid for something. That the restroom was for customers only, ignoring that I was about to eat at this establishment.I have a disability—I have a very limited window to use the restroom before I piss on the floor. Would that have been a better solution? Piss my pants during the check out process? We went through the drive through to order after I was turned away, because we were still hungry. The man refused to let me use the restroom until we came to the window and paid.I’ve been a server, and I’ve worked in a lot of restaurants. I get that working in a to-go environment can be difficult, is a lot of hard work, and you have to deal with a myriad of crazy people, but I’m clearly not a crackhead—I’m a regular person that needed to use the restroom before I ate a burrito.C’mon, use some discernment and respect your customers. This is basic human decency.Taco Bell is across the street and they have no problem with a drive through customer using the restroom before they pay.
Atmosphere: 1
Food: 1
Service: 1
Hayden
The cashier/person running the drive through should be fired asap. They refused to give us the bathroom code saying it’s for customers only when we were about to order. He also called me the N word hard R.
Atmosphere: 1
Food: 1
Service: 1
RachelandMarcelo Bizzotto
If you're out of Chile rellenos why not say so instead of putting together this catastrophe? How absurd!
Angel F
I SPECIFICALLY told them NO CHEESE ONLY BEANS IN MY BURRITOS!! Even the guy taking my order told the cook NO CHEESE and he put cheese! Check your orders before leaving the drive thru.
Lots of bad reviews, I was come until I seen the reviews.. this place is trash ?
Great food herei like getting the super fries
Atmosphere: 5
Food: 5
Service: 5
Not sure what's going on here! And neither do they, obviously! Went through drive thru and ordered super nachos and taquitis. Arrived home to a container of super fries, with undercooked fries to top it off! If I wasn't looking forward to the crunch of the tortilla chips in the super nachos, it might not have been bad! Not to mention, paid almost $30. for something I didn't order and some straight out of the box taquitos!
Food: 2
Service: 1
I've gone here twice and each time I've ordered asada fried for some reason my fries are undercooked! I've worked fast food and you can clearly tell when fried are still raw. Very disappointing. Will take my business
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Super Fries
Showed up and the restaurant was not open.
Who would have thought that Mexicans couldn't make good Mexican food lmao. I think the only people that would even think this is good is LatinX or
Atmosphere: 2
Food: 1
Service: 1
I ordered a crane asada burrito. It was more like ground beef and the meat was tough. It was my first time there and my last time there. Covina location January 20, 2024 5:00 pm
Food and service was excellent I have no complaints about this place … carne asada Burrito was perfectly served definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Roll, Carne Asada Burrito, California
We live their taquitos and I've never had a bad meal here.
Atmosphere: 3
Food: 4
Service: 4
Never disappoints. Fast and still good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast
Restaurantji Recommends
BONES and BurritosI have gone here for years and typically this chain and its family chains are good. Last 2 times not so good.Order 1- Chile Relleno Burrito- My wife loved it.Order 2- Carnitas Burrito- loosely wrapped. Very oily and not strained meat. A large 3/4” sharp bone chip in the meat. I called the store and told the guy that answered the phone that I was calling to make them aware of the problem. He said we don’t have bones in our meat. Well he was argumentative so I quickly let him know how I felt about that. He stayed defensive and said I could bring it back. I told him I wasn’t trying to get a free burrito but wanted them to know the problem. He said is there anything else, and I asked for his name. He replied I don’t give out my name because it makes me feel uncomfortable. He stated there was no manager. Maybe someone else should consider opening a restaurant nearby with better service and no bones.
Atmosphere: 1
Food: 1
Service: 1
This is my first review of a restaurant, ever. I was going to order lunch, but asked to use the restroom first. The guy at the counter was rude and obstinate. He told me I couldn’t have the bathroom code until I paid for something. That the restroom was for customers only, ignoring that I was about to eat at this establishment.I have a disability—I have a very limited window to use the restroom before I piss on the floor. Would that have been a better solution? Piss my pants during the check out process? We went through the drive through to order after I was turned away, because we were still hungry. The man refused to let me use the restroom until we came to the window and paid.I’ve been a server, and I’ve worked in a lot of restaurants. I get that working in a to-go environment can be difficult, is a lot of hard work, and you have to deal with a myriad of crazy people, but I’m clearly not a crackhead—I’m a regular person that needed to use the restroom before I ate a burrito.C’mon, use some discernment and respect your customers. This is basic human decency.Taco Bell is across the street and they have no problem with a drive through customer using the restroom before they pay.
Atmosphere: 1
Food: 1
Service: 1
The cashier/person running the drive through should be fired asap. They refused to give us the bathroom code saying it’s for customers only when we were about to order. He also called me the N word hard R.
Atmosphere: 1
Food: 1
Service: 1
If you're out of Chile rellenos why not say so instead of putting together this catastrophe? How absurd!
I SPECIFICALLY told them NO CHEESE ONLY BEANS IN MY BURRITOS!! Even the guy taking my order told the cook NO CHEESE and he put cheese! Check your orders before leaving the drive thru.
Atmosphere: 4
Food: 5
Service: 2