Chicken dry and burnt. Rice and beans okay dry chicken but good sauces and tortillas.
Alex2345
This Pollo Loco was here for like 30+ years and now they want to take it down. That sucks. I wish they could open something else at the new Pollo Loco being built so they can keep this one open.
Diana Bacero
Went through the drive thru for a late lunch. Ordered the double chicken street corn salad which was good. However, they forgot my dressing so had to use the salsa they gave me. Still tasted good but really wanted that cilantro dressing but was already home when I noticed it.
Lluvia Reyes
Really good costumer service and the food was amazing ?.
Genevieve Trujillo
Family meals are the bomb ? and the grilled chicken is damn good ?
Wilson Wong
Try their new Birria tacos. The meat was over cooked. The wasn't dipped in the consummate before grilling. Not really a Birria taco as we know it.
Khoa Vo
They placed the burn food inside the container.Respone to the owner(s): hah hah I don't think so.
KinggsKween ..
Had to come back and leave a positive review. The team at the airport loco definitely cares about their customers and their dining experience. They have definitely stepped up their game the employee who was being extremely rude to us I no longer see her or maybe I don't recognize her cuz she's now smiling everybody's friendly food still great and just wanted to give them a congratulations.
Robert Riley
Good food with friendly service. Great oldies music while you eat.
Concha B.
Pollo Loco is our go to meal whenever you want a fast pickup. Unfortunately this time around the chicken thighs and drumsticks were skimpy on the meat. Overall though I like their food. Lots of choices to pick from on the menu. Their service was quick and courteous. I'm glad they repeat what is on your order when you pick it up.
I personally liked the kids meal options for my grandkids. Good healthy meal for them.
GERALD RILEY
The lady taking my order tried to upsell me adding drinks to my order that I didn't ask for and I told her than added an additional chicken soup after I told her how I wanted my order clearly...
Aly Vasquez
This is the second time I’ve came here with a special request for no beans due to a sensitivity and I always find my food covered. I tried to give it another shot but after today I will not be returning. Food is delicious, I just feel like they don’t take the time to truly take care of their customers.
Andrew Morales
Service here is terrible!!!! Waited in the front of the line and girl on the counter ignoring me. When I ask her can I place a order she give me attitude!
Rudy Ortiz
Everybody on staff will greet you even the cooks. A young gentleman there asked to throw away some of the scrappings as it filled my table. I didn’t get his name. The staff there are very helpful and not shy of asking their customers if there be any thing else they can help with. I’m very happy to see the young generation being helpful, friendly and kind. I love to see more of this in everybody and everythang for the future!!! Good job! God bless everyone
Chicken dry and burnt. Rice and beans okay dry chicken but good sauces and tortillas.
This Pollo Loco was here for like 30+ years and now they want to take it down. That sucks. I wish they could open something else at the new Pollo Loco being built so they can keep this one open.
Went through the drive thru for a late lunch. Ordered the double chicken street corn salad which was good. However, they forgot my dressing so had to use the salsa they gave me. Still tasted good but really wanted that cilantro dressing but was already home when I noticed it.
Really good costumer service and the food was amazing ?.
Family meals are the bomb ? and the grilled chicken is damn good ?
Try their new Birria tacos. The meat was over cooked. The wasn't dipped in the consummate before grilling. Not really a Birria taco as we know it.
They placed the burn food inside the container.Respone to the owner(s): hah hah I don't think so.
Had to come back and leave a positive review. The team at the airport loco definitely cares about their customers and their dining experience. They have definitely stepped up their game the employee who was being extremely rude to us I no longer see her or maybe I don't recognize her cuz she's now smiling everybody's friendly food still great and just wanted to give them a congratulations.
Good food with friendly service. Great oldies music while you eat.
Pollo Loco is our go to meal whenever you want a fast pickup. Unfortunately this time around the chicken thighs and drumsticks were skimpy on the meat. Overall though I like their food. Lots of choices to pick from on the menu. Their service was quick and courteous. I'm glad they repeat what is on your order when you pick it up.
Restaurantji Recommends
I personally liked the kids meal options for my grandkids. Good healthy meal for them.
The lady taking my order tried to upsell me adding drinks to my order that I didn't ask for and I told her than added an additional chicken soup after I told her how I wanted my order clearly...
This is the second time I’ve came here with a special request for no beans due to a sensitivity and I always find my food covered. I tried to give it another shot but after today I will not be returning. Food is delicious, I just feel like they don’t take the time to truly take care of their customers.
Service here is terrible!!!! Waited in the front of the line and girl on the counter ignoring me. When I ask her can I place a order she give me attitude!
Everybody on staff will greet you even the cooks. A young gentleman there asked to throw away some of the scrappings as it filled my table. I didn’t get his name. The staff there are very helpful and not shy of asking their customers if there be any thing else they can help with. I’m very happy to see the young generation being helpful, friendly and kind. I love to see more of this in everybody and everythang for the future!!! Good job! God bless everyone