Papa Johns Pizza

3970 Sepulveda Blvd, Culver City
(310) 636-1600

Recent Reviews

Carla Kemp

This location consistently serves up delicious pizza dough, sometimes between thin and original crust, but the flavor is on point. Karen has the magic touch, excellent customer service skills with the ability to correctly anticipate the customer's needs and when to query or get further clarification. Karen made it an all around refreshing experience. Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Nikita Klimenko

Unprofessional slow lazy

Atmosphere: 1

Service: 1

Norma Martinez

The pizza is very good, whatever you order is good, especially the one with thin bread.

Atmosphere: 4

Food: 5

Service: 4

S Y

This one star is to the ownership and management of this Papa Johns, for inadequately staffing and training staff for busy nights of the week. This has occurred multiple times, and again tonight (Friday). Online orders were fully stacking up on the finished pizzas rack. There were only two staff working and both were so busy they did not know to timely check if those finished pizzas had people waiting to claim them, in the long queue bogging down the inside of the store and out the door. Some people in the queue had to yell out to remind the two staff to check those finished pizzas. My online order had shown me the baking was complete and ready for pickup, so I waited and after 35 minutes in line also had to call out to remind the staff to check the finished pizzas rack. Absolutely horrible staffing plan and poor training of staff, by this location's ownership and management. Please learn from another cheap pizza outlet called Little Caesars, by installing the finished pizzas dispenser cabinet with code access for online orders. That should alleviate alot of your horrific wait times and queue problems for online orders on busy nights.

Bob M.

They have amazing customer service amazing workers and of course great pizza! I would definitely recommend

Jose L.

I Recommend coming to this Papa Johns in Culver City. The Pizza is Remarkably Hot and Delicious. Jesus the Assistant Manager Was Very Helpful and Speedy with his Customer Service. This Papa Johns is a A+ on their Cleanliness and Very Organized.

Javier L.

Amazing service, super nice customer service. Jesus was great and awesome. Would definitely be coming back here. Thank you so much

berkekha

I loved the Maricela service, everything is perfect i recommend everyone.

Atmosphere: 5

Food: 5

Service: 5

C Smith

Thanks JoseBeen coming to this place for 2 years due to lunch specials under $15 for a minature pizza and drink and location from work. This is the only location that has specials advertise to the local schools and they will be busy :) Business will boomingSmall location but it works when hits $7/GallonThanks to Jose and the Team for their hard work. Great workers are hard to find we are all trying tomake it and the staff here always give a smile which I appreciate very much its only right customers return the favor.I always receive great customer service I am surprised at the low reviews consumers and companies are lucky workers are available after the Covid-19 Pandemic !Deliveries are a perk considering traffic and gas.Simply change to walk ins only that will slow down the complaints regarding time, orders, temperature. Add time to the estimate because orders get backed up.Then have the nerve to be sticklers its fast food and pizza.What can I say cant please everybody

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Dom Harris

Went in Ordered a Pineapple Pizza and the Guy who was helping me I hate i forgot his name but he was also Pineapple lover like me. He made the experience 10x better. #

Atmosphere: 5

Food: 5

Service: 5

karla garcia

Thank you Jesús, My orders were correct, All Pizzas ? and the customer service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Pepperoni Pizza

Karla G.

Thank you Jesus, the service was and Your recommendation was . My Team was happy, our orders were correct.

Vanessa G.

The pizza is faiya nice customer service. Made my birthday a good day! See you guys soon otg

Elle W.

Jesus offered me and my coworker excellent customer service. He was also kind and knowledgeable. Jesus had excellent customer service skills and was also swift with our food preparation.

Alejandro M.

I was there. Guys was working on stuff I said I didn't get aknowledge. He keeps working outing empty boxes away. 5-7 minutes go away. I'm when is my order going to be taken. Finally I left. I think I was there long enough.

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