El Pollo Loco

14329 Lakewood Blvd, Downey
(562) 602-1550

Recent Reviews

daniel castillo

Just driving by this area and stop at this random pollo Loco overall great service good well done food and Clean restaurant 5 star all around. Thanks for my avocado burrito ? keep up the great work ?

Atmosphere: 5

Food: 5

Service: 5

Arturo Reyna

The chicken tends to be good and the service is usually good.

Atmosphere: 5

Food: 5

Service: 5

Genessy G.

Food is tasty and service is good! Lobby is also very clean and atmospheric :) would come again!

ver 1982

Good service ,good quality of the food, fast service.

Atmosphere: 5

Food: 5

Service: 5

Freddy H.

Came for lunch from the drive-thru and ordered the chipotle Chicken avocado burrito that ended up having had a small speck of avocado in it. Chips were stale. On top of all this, no napkins were placed in my order. I really was hoping for a better experience.

Carmen Hernandez

Got a chicken bowl burned and 2 piece meal burn and no

Atmosphere: 1

Food: 1

Service: 1

Aw Cinema

Emily is fantastic she's the best cashier she repeats her order back to you and she's very

Atmosphere: 5

Food: 5

Service: 5

Ghost

DT has a fast service and the employees have a nice

Atmosphere: 5

Food: 5

Service: 5

Craig Hammons

I am done with this joint. I love the food if you could ever get it. The service sucks. The parking lot is a mess but my main gripe is tonight is I wanted the $20 family feast and forgot my coupon. She said I could order the $29 meal instead. I asked if she had a coupon behind the counter she could scan and she said NO! I asked for the manager and he was busy. I said "forget it" and "clean up your parking lot". The sad thing I was there at dinner time and no one was in the drive thru and only one other person with me inside. I drove over to KFC and didnt have a coupon but got a senior discount. I am not a grouchy senior but a little bit of courtesy goes a long way.

Atmosphere: 1

Food: 3

Service: 1

shon will

First time ever. The chicken salad in the shell was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Sylveria L

Have to update my review because this location has changed for the worst, we ordered two pollo bowls and leg and thigh meal the rice was extreamly crunchy, the chicken literally black and hard like a piece of charcoal the edible parts didn’t taste fresh at all, the breast and wing meal; ENTIRE breast was gone other than a little bit of chicken, what’s worse is that it seems like they’re faking some of the reviews on here, it’s HORRIBLE inedible and the staff doesn’t care, and the audacity for them to put up fake reviews here that literally word for word say the same thing, absolutely not!

Atmosphere: 1

Food: 1

Service: 1

Carlos Daniel B.

Decided to walk to this location from Walmart while my car gets serviced should have ran off to carls or mc Donald's. First things first. Since when does pollo loco not carry lemons ? Who in the flying fuck doesn't eat their chicken with lemon. Walked into this location with the staff arguing. Put an order in no mixed chicken just leg and thighs. Not gonna lie, payed 24 bucks plus tax to why looked like a kids menu leg and thighs chicken that would have Probable would have been cheaper, and the tortillas hard as shit thought they gave me a mother fucking frisbee with my family kids meal, to top it all off when asking for lemons dude at the register said they don't carry them. Definitely not coming back anymore.

Jabby J.

Annel always treat her customers with respect. An she's alway polite. Her manger should recognize her a true leader. Thanks for the good service.

Maria Ayala

Best quality of the food , fast service ,friendly employees clean

Atmosphere: 5

Food: 5

Service: 5

Robert Estrada

Good service , food was delicius .

Food: 5

Service: 5

Load More