Yesterday I came in for lunch and placed a to-go order. I ordered 2 chicken bowls w/ brown rice and an extra side of chicken. When I got home I noticed that the brown rice wasn't cooked all the way. I went back expecting to have a debate about the rice and try to get it remade. I was shocked. They apologized and told me to come back in 30 minutes this way they could make a fresh pot of brown rice. When I came back the remade everything fresh, including the extra side of chicken. Great service isn't being great when everything goes right. It's being great when things aren't great. I truly appreciate the service I received and very thankful for the way the situation was handled. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Daisy Quezada
Bad. The employee never smiled. Soda machine not working. Had to go back and tell them my bowl was made wrong (wrong item/missing item). They remade it, still wrong. I gave up and ate it. The rice was so hard. I won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Vanessa S.
Amazing waba grill location, service was fast and food was fresh and exactly how you'd want it!!! Keep up the great work, I'm so impressed by my experience here :)
Yonni H.
Karen was great she was fast efficient courteous and a absolute pleasure to meet. I recommend this location food was great but she was better
Anna Dietrich-Flores
The Taco Trio was fantastic I don't usually go on line but it was excellent.
Atmosphere: 5
Food: 5
Service: 5
Gerardo Bracamontes
I used to actually like coming here. The food was great and staff were friendly. But today makes 3 times in a row that I've shown up only to leave without getting an order in. 2 of the times I've shown up late afternoon only to see the doors closed much earlier than the posted signage. Today is probably the final time I (try to) visit. I came in and I was told that they're no longer taking orders. I asked if they were closing and they told me no. It was 2 hours before closing, and the place wasn't exactly bustling with activity, but it is what it is.I don't know what's going on, but this place is not worth the time it takes to stop by just to get told no.
Atmosphere: 1
Food: 4
Service: 1
Anthony Kantola
Placed an online order and they charged me for the order. However, when I arrived at the restaurant, they were closing. When I asked if they could just give me the order, they said no. When I asked if they could issue a refund, they also said no and that I would have to call to get the refund. I liked their food but this experience was unacceptable and I'll never order there again.
Atmosphere: 1
Food: 3
Service: 1
Anthony K.
Placed an online order and they charged me for the order. However, when I arrived at the restaurant, they were closing. When I asked if they could just give me the order, they said no. When I asked if they could issue a refund, they also said no and that I would have to call to get the refund. I liked their food but this experience was unacceptable and I'll never order there again.
Shaggy W.
Best customer service. Fast and good attitude.They are always so welcoming and with a happy attitude.
Used to go there a lot, Food was good and I like the Salmon. The only complaint I had was that the Veggies wasn't cooked enough, but other than that it was good.
Atmosphere: 5
Food: 4
Service: 5
Irene B.
My go-to order is the Rib Plate, but this branch at Limonite specifically hit the spot for me!!! Workers were also considerate of my order since I am a little picky and like to change things up in my order a bit. Workers (or cashiers) named Fernandez and Patrisha and this other one (I seemed to have forgotten her name) did an amazing job with my plate modifications last night. Thank you :))
Malcolm D.
If you want to get treated with ultimate customer service go to Waba Grill Eastvale. Karen, Linda, and Michelle always take care of me. I mean by the time I open the door and and walk up to the register my food has already been ordered. Great place to eat and be healthy.
Frederick G.
Great service and great atmosphere and Jr and everyone was helpful. The food quality was good and everything worked
I love WaBa
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Yesterday I came in for lunch and placed a to-go order. I ordered 2 chicken bowls w/ brown rice and an extra side of chicken. When I got home I noticed that the brown rice wasn't cooked all the way. I went back expecting to have a debate about the rice and try to get it remade. I was shocked. They apologized and told me to come back in 30 minutes this way they could make a fresh pot of brown rice. When I came back the remade everything fresh, including the extra side of chicken. Great service isn't being great when everything goes right. It's being great when things aren't great. I truly appreciate the service I received and very thankful for the way the situation was handled. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Bad. The employee never smiled. Soda machine not working. Had to go back and tell them my bowl was made wrong (wrong item/missing item). They remade it, still wrong. I gave up and ate it. The rice was so hard. I won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Amazing waba grill location, service was fast and food was fresh and exactly how you'd want it!!! Keep up the great work, I'm so impressed by my experience here :)
Karen was great she was fast efficient courteous and a absolute pleasure to meet. I recommend this location food was great but she was better
The Taco Trio was fantastic I don't usually go on line but it was excellent.
Atmosphere: 5
Food: 5
Service: 5
I used to actually like coming here. The food was great and staff were friendly. But today makes 3 times in a row that I've shown up only to leave without getting an order in. 2 of the times I've shown up late afternoon only to see the doors closed much earlier than the posted signage. Today is probably the final time I (try to) visit. I came in and I was told that they're no longer taking orders. I asked if they were closing and they told me no. It was 2 hours before closing, and the place wasn't exactly bustling with activity, but it is what it is.I don't know what's going on, but this place is not worth the time it takes to stop by just to get told no.
Atmosphere: 1
Food: 4
Service: 1
Placed an online order and they charged me for the order. However, when I arrived at the restaurant, they were closing. When I asked if they could just give me the order, they said no. When I asked if they could issue a refund, they also said no and that I would have to call to get the refund. I liked their food but this experience was unacceptable and I'll never order there again.
Atmosphere: 1
Food: 3
Service: 1
Placed an online order and they charged me for the order. However, when I arrived at the restaurant, they were closing. When I asked if they could just give me the order, they said no. When I asked if they could issue a refund, they also said no and that I would have to call to get the refund. I liked their food but this experience was unacceptable and I'll never order there again.
Best customer service. Fast and good attitude.They are always so welcoming and with a happy attitude.
Restaurantji Recommends
Staff is very friendly. Always fast..
Atmosphere: 5
Food: 5
Service: 5
Used to go there a lot, Food was good and I like the Salmon. The only complaint I had was that the Veggies wasn't cooked enough, but other than that it was good.
Atmosphere: 5
Food: 4
Service: 5
My go-to order is the Rib Plate, but this branch at Limonite specifically hit the spot for me!!! Workers were also considerate of my order since I am a little picky and like to change things up in my order a bit. Workers (or cashiers) named Fernandez and Patrisha and this other one (I seemed to have forgotten her name) did an amazing job with my plate modifications last night. Thank you :))
If you want to get treated with ultimate customer service go to Waba Grill Eastvale. Karen, Linda, and Michelle always take care of me. I mean by the time I open the door and and walk up to the register my food has already been ordered. Great place to eat and be healthy.
Great service and great atmosphere and Jr and everyone was helpful. The food quality was good and everything worked