Expensive...? almost $17.00 for the #1 combo and a med shake.. ??
Jessie Rojas
I always take my family there to get their food but on this day the girl that took our order was not putting the food I ordered my kids wanted curly fries and she put regular French fries and I told her throughout the order but she put regular fries in the order and the fries were too salty. I will not be going back there to buy food there.She had a attitude when I got to the front and seen her put the regular fries. She does not respect the customer. I couldn't get her name because she had a sweater covering her name tag. She had short hair and a face mask on . I never seen her their before but she is rude.
Food: 2
Isabel Plascencia
We arrived for a meal and thePlace is dirty all tables dirty with junk food thrown under the tables it was quite disgusting
Atmosphere: 1
Food: 1
Service: 1
Kc Vaz
I went with my son the other day ordered a boba milk and it’s posted w whip cream and when the drive threw worker handed me my drink without whip cream I asked for whip cream he said no with a attitude I said it’s advertised with whip cream so what’s the problem he said I’m not putting whip so I cancelled my order and left and never went back to that dump.
Atmosphere: 1
Food: 1
Service: 1
Sylvia Dean
Always a good place to go. Staff is great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jumbo Jack
Floyd Wallis
Love the Jumbo Jack.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Marvin Gonzalez
Came In today 2/22/24 with my wife through the drive through and paid over 27 dollars for two combos. I ordered a bacon Swiss combo and a number 6 combo. We always get a number 6, every time is the same order, nobody mentioned to us that the menus had changed and that all the numbers on the menu changed as well changing the burger numbers. As a result we got the wrong burger , I took it back and Manager aida did not want to exchange me the order for the one I wanted. She was really rude and requested I brought back my fries and drink which I had left home because I only wanted the burger to be exchanged. Customer service is so simple, but when you have people working here who don't care it's almost impossible. Never coming here again , you lost a life time customer for a single burger. We weren't asking anything free, just an exchange for what we actually wanted. I also called the store multiple times and they never picked up the phone. Shows how much you care, definitely contacting corporate on this one and taking my business to chicken fillet.
Atmosphere: 1
Food: 1
Service: 1
James Day
AND THEY ALSO FORGOT MY BACON ON MY SOUR DOUGH JACK! HATE HATE HATE!!!! ?
Atmosphere: 3
Food: 1
Service: 3
Lupys Lupys
I like to shop when there is little time for breakfast or lunch. Especially when we are on the road. But I don't like eating inside the place, because I go with my children and they are afraid of the homeless people who come and go at all times, in addition to shouting and not giving a good impression to the place.We don't eat there inside the place. We only order takeout. You should do something because in most of these places it's the same.Parking: There is enough but it is not recommended to eat in the place, there are many homeless people inside the place at all times and not in its 5 senses.Wheelchair accessibility: Yes there are
Atmosphere: 1
Food: 4
Service: 4
Steven Harris
I never have an issue with the food quality or the employees here but its pretty consistent that I'm missing items from my orders through the drive thru. I would suggest adding a 2nd quality control check before handing the customer their items. Also, due to this locations proximity to downtown El Cajon the homeless people pretty much overrun the parking lot and inside the restaurant at times so I would just stick with drive thru.
Ok i Dont leave no reviews but i ordered a munchie meal after waiting 10-15 minutes in line as well as the 1 person in front of me only person in the drive thru with me i wondered why he wasn't ordering but i get a double jack with tacos and halfsies and they seriously gave me no onions,lettuce,tomatoes or pickles like theres noone in line why yall rush my burger i never dealt with this wtf i wanna go back but dont wanna waste gas thats crazy
Allan Herrod
Best breakfast sandwiches in fast food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sourdough Jack
Kapryna Herring
I’ve come about twice a month past two months.. and the drinks I’ve gotten with my sisters have all been disgusting. I’m not sure what’s going on but maybe yall should clean the soda dispensers. They’re literally altering the taste of the
Food: 1
Christy Gillette
I have never been treated so rudely and felt so insignificant in my life. I spent over $26 on a lunch for me and a friend with over half just not edible. Tried to take it back to get something that could be ingested and to my surprise I was treated worse than before. If you hadn't my opinion EVERYONE should BOYCOTT THIS ONE......
Atmosphere: 3
Food: 1
Service: 1
Chris Quijano
They couldn’t get their act together this morning. I repeated my order 4 times and the cashier still got my order wrong. She even had the audacity to have an attitude about it when I asked her to fix it. I would not recommend this place.
Expensive...? almost $17.00 for the #1 combo and a med shake.. ??
I always take my family there to get their food but on this day the girl that took our order was not putting the food I ordered my kids wanted curly fries and she put regular French fries and I told her throughout the order but she put regular fries in the order and the fries were too salty. I will not be going back there to buy food there.She had a attitude when I got to the front and seen her put the regular fries. She does not respect the customer. I couldn't get her name because she had a sweater covering her name tag. She had short hair and a face mask on . I never seen her their before but she is rude.
Food: 2
We arrived for a meal and thePlace is dirty all tables dirty with junk food thrown under the tables it was quite disgusting
Atmosphere: 1
Food: 1
Service: 1
I went with my son the other day ordered a boba milk and it’s posted w whip cream and when the drive threw worker handed me my drink without whip cream I asked for whip cream he said no with a attitude I said it’s advertised with whip cream so what’s the problem he said I’m not putting whip so I cancelled my order and left and never went back to that dump.
Atmosphere: 1
Food: 1
Service: 1
Always a good place to go. Staff is great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jumbo Jack
Love the Jumbo Jack.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Came In today 2/22/24 with my wife through the drive through and paid over 27 dollars for two combos. I ordered a bacon Swiss combo and a number 6 combo. We always get a number 6, every time is the same order, nobody mentioned to us that the menus had changed and that all the numbers on the menu changed as well changing the burger numbers. As a result we got the wrong burger , I took it back and Manager aida did not want to exchange me the order for the one I wanted. She was really rude and requested I brought back my fries and drink which I had left home because I only wanted the burger to be exchanged. Customer service is so simple, but when you have people working here who don't care it's almost impossible. Never coming here again , you lost a life time customer for a single burger. We weren't asking anything free, just an exchange for what we actually wanted. I also called the store multiple times and they never picked up the phone. Shows how much you care, definitely contacting corporate on this one and taking my business to chicken fillet.
Atmosphere: 1
Food: 1
Service: 1
AND THEY ALSO FORGOT MY BACON ON MY SOUR DOUGH JACK! HATE HATE HATE!!!! ?
Atmosphere: 3
Food: 1
Service: 3
I like to shop when there is little time for breakfast or lunch. Especially when we are on the road. But I don't like eating inside the place, because I go with my children and they are afraid of the homeless people who come and go at all times, in addition to shouting and not giving a good impression to the place.We don't eat there inside the place. We only order takeout. You should do something because in most of these places it's the same.Parking: There is enough but it is not recommended to eat in the place, there are many homeless people inside the place at all times and not in its 5 senses.Wheelchair accessibility: Yes there are
Atmosphere: 1
Food: 4
Service: 4
I never have an issue with the food quality or the employees here but its pretty consistent that I'm missing items from my orders through the drive thru. I would suggest adding a 2nd quality control check before handing the customer their items. Also, due to this locations proximity to downtown El Cajon the homeless people pretty much overrun the parking lot and inside the restaurant at times so I would just stick with drive thru.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: French Fries, Sourdough Jack, Onion Rings, Breakfast Jack, Jumbo Jack, Curly Fries, Ultimate Cheeseburger, Cheeseburger, Chicken Sandwich, Bacon Ultimate Cheeseburger, Two Tacos
Restaurantji Recommends
Ok i Dont leave no reviews but i ordered a munchie meal after waiting 10-15 minutes in line as well as the 1 person in front of me only person in the drive thru with me i wondered why he wasn't ordering but i get a double jack with tacos and halfsies and they seriously gave me no onions,lettuce,tomatoes or pickles like theres noone in line why yall rush my burger i never dealt with this wtf i wanna go back but dont wanna waste gas thats crazy
Best breakfast sandwiches in fast food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sourdough Jack
I’ve come about twice a month past two months.. and the drinks I’ve gotten with my sisters have all been disgusting. I’m not sure what’s going on but maybe yall should clean the soda dispensers. They’re literally altering the taste of the
Food: 1
I have never been treated so rudely and felt so insignificant in my life. I spent over $26 on a lunch for me and a friend with over half just not edible. Tried to take it back to get something that could be ingested and to my surprise I was treated worse than before. If you hadn't my opinion EVERYONE should BOYCOTT THIS ONE......
Atmosphere: 3
Food: 1
Service: 1
They couldn’t get their act together this morning. I repeated my order 4 times and the cashier still got my order wrong. She even had the audacity to have an attitude about it when I asked her to fix it. I would not recommend this place.
Atmosphere: 2
Food: 3
Service: 1