So I come here a lot because I like Popeyes . But this place always used to serve me cold soggy fries. Now I ask for fries that are crispy and hot but I’ve been in the drive thru for 20 minutes before. The parking lot is small and get busy but man drive thru takes forever. Then once I had to wait in front of the store with no parking since it is so busy just sonI could get my fries hot. Once I told the person in drive thru I wanted my fries hot and he said they can’t do that lol I had to say not spicy but crispy and hot is the “key” phrase now! And no ice! You upgrade to a large and get all ice! Anyways, I quit going inside and all I saw were a bunch of fat Mexican women that ignored me when I had an online order placed before I got there. So they are screwed up here!Consumers are asking for a better location by their home that is not so busy and hard to get out of, but also one with better service overall! The quality here is bad. When you go inside you will be disgusted by the people handling your food. Fat ugly mexican women lol. Lazy and sloppy work that takes too long! I’d go to kfc but I worked at one once and after I saw how coleslaw is prepared and pretty much any side besides macaroni and cheese, I was done with the entire franchise. The next closest Popeyes is about 17 miles one way so El Cajon consumers want another one to open up so we can get the quality we deserve for such expensive chicken these people are cranking out for a living! One can tell by how busy it is at this location but how slow the service is, inside and be out! I am very disappointed with my last visit I got what I asked for but they made we wait for popcorn shrimp and then when I got home after a lot of traffic to get less than 3 miles I was skimped on big time with the shrimp! And no one in the drive through was friendly at all! I got looks as if I am a problem for wanting hot French fries and no ice in my drink lol lol the app doesn’t have an option for no ice like Taco Bell does, so I have to ask. Also the app does not have an option for comments like “ hot French fries” lol. I mean, is it too much to ask for some crispy and hot French fries when you are paying about $15 after tax for a chicken sandwich a small mashed potatoe and drink lol these workers are lazy and the managers are too for not checking on this to make sure their customers are delivered quality. These are instant sides that are microwaved, opened from a can, or rehydrated with boiling water lol! Least they can do is deliver a hot small fry with my order that isn’t just hot, but crispy! I’ve had reheated food from this place too. You ask for “hot French fries” and you get soggy hot fries. Now you have to literally specify to these people “ crispy” and “hot!” Little nugget of advice I’ll share with you all! Toodles!
Atmosphere: 1
Food: 2
Service: 1
J D
Compared to other Popeyes chains the food here is average at best.
Atmosphere: 4
Food: 3
Service: 4
Sarah Schuster
Came through the drive-through tonight and had outstanding customer service with Eileen had a rough day from work and her positive outlook just made my day better bringing dinner to my family.
Customer satisfaction is on point here quality food. Chicken tenders are delicious fresh and have great sides and sauce, this is my favorite Popeyes location.
Atmosphere: 5
Food: 5
Service: 5
Tanya Herrod
I went to try the fish sandwich. It was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Popeyes Apple Pie, Red Beans & Rice, Sandwich
Andres Miranda
The cashier running the drive thru Pablo told me to park on the side and after 10 minutes of waiting with no food I went inside to see if my order was ready. I explained to who I believe is the manager the situation and she very nicely tried to resolve the situation. Pablo came out and claimed that I had driven away when I was just following he’s instructions and doubled down by claiming he had not told me to do what I had clearly heard him say. On top of everything I know that cashier made a side comment via the headset but that’s the last of the worries I just thought I would let y’all know in order to be more discreet. Overall everything other than Pablo’s customer service was great and hopefully this was a one time thing.
Atmosphere: 1
Food: 5
Service: 1
Lewis Sherman
Ok food.
Atmosphere: 3
Food: 2
Service: 1
Shaun Bolin
These guys just flat out can't get one order right, I ordered three different meals all with separate condiments.. and they forgot all of them. This is the last time.
Atmosphere: 1
Food: 1
Service: 1
Linda Ridge Johnson
I used to eat at Popeyes regularly. I loved their wing pieces. I was disappointed when they stopped selling the buckets of wings, which were very good to grab for impromptu work lunches!I noticed today that they have a new menu item, Ghost wings! They are crispy with many sauce options.The service is great as usual. I used to think young servers are impatient while mumbling, but I think it just depends upon the attendants' work ethic!I will definitely return. Kudos to Popeye's in El Cajon, CA (110 Jamacha Rd, El Cajon, CA 92019)!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Combo 2 pcs, Red Beans & Rice, Large Cajun Fries
Teresa M.
Very soggy French fries with no flavor I couldn't believe it.
Recommended dishes: Mashed Potatoes, Red Beans, Red Beans & Rice, 3 Piece Chicken Red Beans and Rice, Large Cajun Fries, Regular Homestyle Mac & Cheese, 8pc Nuggets
Ravyn Parker
JANETH IS SUPER FANTASTIC! Always friendly and very very energetic! Her smile and willingness to help and engagement is out of this world! The way she responds and leads her staff is even such a great sight to see!
Atmosphere: 5
Food: 5
Service: 5
Joseph Rodriguez
Strips are life.
Mary Melquist
A little on the expensive side, but they gave me extra tenders without charging me. They must have gotten the order wrong, but in a good way !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Rice, Red Beans, Red Beans & Rice, Popeyes Fried Chicken Meal, Regular Homestyle Mac & Cheese
Elizabeth Benitez
I love this popeyes. The drive thru is always busy, the food is crazy over priced, but everyone that works here is so sweet!! And we've never recieved the wrong order!
So I come here a lot because I like Popeyes . But this place always used to serve me cold soggy fries. Now I ask for fries that are crispy and hot but I’ve been in the drive thru for 20 minutes before. The parking lot is small and get busy but man drive thru takes forever. Then once I had to wait in front of the store with no parking since it is so busy just sonI could get my fries hot. Once I told the person in drive thru I wanted my fries hot and he said they can’t do that lol I had to say not spicy but crispy and hot is the “key” phrase now! And no ice! You upgrade to a large and get all ice! Anyways, I quit going inside and all I saw were a bunch of fat Mexican women that ignored me when I had an online order placed before I got there. So they are screwed up here!Consumers are asking for a better location by their home that is not so busy and hard to get out of, but also one with better service overall! The quality here is bad. When you go inside you will be disgusted by the people handling your food. Fat ugly mexican women lol. Lazy and sloppy work that takes too long! I’d go to kfc but I worked at one once and after I saw how coleslaw is prepared and pretty much any side besides macaroni and cheese, I was done with the entire franchise. The next closest Popeyes is about 17 miles one way so El Cajon consumers want another one to open up so we can get the quality we deserve for such expensive chicken these people are cranking out for a living! One can tell by how busy it is at this location but how slow the service is, inside and be out! I am very disappointed with my last visit I got what I asked for but they made we wait for popcorn shrimp and then when I got home after a lot of traffic to get less than 3 miles I was skimped on big time with the shrimp! And no one in the drive through was friendly at all! I got looks as if I am a problem for wanting hot French fries and no ice in my drink lol lol the app doesn’t have an option for no ice like Taco Bell does, so I have to ask. Also the app does not have an option for comments like “ hot French fries” lol. I mean, is it too much to ask for some crispy and hot French fries when you are paying about $15 after tax for a chicken sandwich a small mashed potatoe and drink lol these workers are lazy and the managers are too for not checking on this to make sure their customers are delivered quality. These are instant sides that are microwaved, opened from a can, or rehydrated with boiling water lol! Least they can do is deliver a hot small fry with my order that isn’t just hot, but crispy! I’ve had reheated food from this place too. You ask for “hot French fries” and you get soggy hot fries. Now you have to literally specify to these people “ crispy” and “hot!” Little nugget of advice I’ll share with you all! Toodles!
Atmosphere: 1
Food: 2
Service: 1
Compared to other Popeyes chains the food here is average at best.
Atmosphere: 4
Food: 3
Service: 4
Came through the drive-through tonight and had outstanding customer service with Eileen had a rough day from work and her positive outlook just made my day better bringing dinner to my family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Popeyes Fried Chicken Meal, Handcrafted Tenders 8 pcs
Customer satisfaction is on point here quality food. Chicken tenders are delicious fresh and have great sides and sauce, this is my favorite Popeyes location.
Atmosphere: 5
Food: 5
Service: 5
I went to try the fish sandwich. It was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Popeyes Apple Pie, Red Beans & Rice, Sandwich
The cashier running the drive thru Pablo told me to park on the side and after 10 minutes of waiting with no food I went inside to see if my order was ready. I explained to who I believe is the manager the situation and she very nicely tried to resolve the situation. Pablo came out and claimed that I had driven away when I was just following he’s instructions and doubled down by claiming he had not told me to do what I had clearly heard him say. On top of everything I know that cashier made a side comment via the headset but that’s the last of the worries I just thought I would let y’all know in order to be more discreet. Overall everything other than Pablo’s customer service was great and hopefully this was a one time thing.
Atmosphere: 1
Food: 5
Service: 1
Ok food.
Atmosphere: 3
Food: 2
Service: 1
These guys just flat out can't get one order right, I ordered three different meals all with separate condiments.. and they forgot all of them. This is the last time.
Atmosphere: 1
Food: 1
Service: 1
I used to eat at Popeyes regularly. I loved their wing pieces. I was disappointed when they stopped selling the buckets of wings, which were very good to grab for impromptu work lunches!I noticed today that they have a new menu item, Ghost wings! They are crispy with many sauce options.The service is great as usual. I used to think young servers are impatient while mumbling, but I think it just depends upon the attendants' work ethic!I will definitely return. Kudos to Popeye's in El Cajon, CA (110 Jamacha Rd, El Cajon, CA 92019)!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Combo 2 pcs, Red Beans & Rice, Large Cajun Fries
Very soggy French fries with no flavor I couldn't believe it.
Restaurantji Recommends
We eat here once a week when we can.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Red Beans, Red Beans & Rice, 3 Piece Chicken Red Beans and Rice, Large Cajun Fries, Regular Homestyle Mac & Cheese, 8pc Nuggets
JANETH IS SUPER FANTASTIC! Always friendly and very very energetic! Her smile and willingness to help and engagement is out of this world! The way she responds and leads her staff is even such a great sight to see!
Atmosphere: 5
Food: 5
Service: 5
Strips are life.
A little on the expensive side, but they gave me extra tenders without charging me. They must have gotten the order wrong, but in a good way !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Rice, Red Beans, Red Beans & Rice, Popeyes Fried Chicken Meal, Regular Homestyle Mac & Cheese
I love this popeyes. The drive thru is always busy, the food is crazy over priced, but everyone that works here is so sweet!! And we've never recieved the wrong order!
Food: 5
Service: 5
Recommended dishes: French Fries, Sandwich