they forgot my corn. AND their was a hair in my friends chicken sandwich and they gave me uncooked chicken.
James Fleet
Good eats
Libby Sorrell
I placed an order online to be picked up at 6pm. When I arrived at 6:03pm the girl at the counter told me they were still working on my order. At around 6:20pm I asked about my order and they asked me for my name; couldn't find my order anywhere. I logged in to the website and showed my order number and they still couldn't find it. The manager then asked for the email confirmation and and I pulled that up and showed it to him, he finally found it on the computer. Now the time it took them to make the order was short I received my order at 6:39, but I wasn't even offered an apology for the whole mishap or anything.
Atmosphere: 1
Food: 5
Service: 1
Hailey Freeman
They always make my wings NASTY EVERYTIME ?
Isa
Just got an 8 wing combo, open the bag to see this. I work in food , no IDEA how the hell this happened. thanks wingstop!
Atmosphere: 1
Food: 5
Service: 2
Adelaida Martinez
My partner and I come to this location a lot, but the food is always cold when we order online and pick up, so we decided to order in store to hopefully get a warmer meal. We were told to wait 15-20 minutes, so after that time frame had passed and we hadn’t been called, we asked if the order was ready. It turns out it had been sitting on the counter and they did not call our name out, so the food was cold once again. I heard them calling other names out, so I guess ours was missed. Nevertheless, it was a frustrating experience because we waited a while just to have the same result we would’ve had if we ordered online and picked up at our convenience. The employees are usually nice, this was just an unfortunate experience.
Food: 2
Service: 3
priscilla solis
Food is good but very
Atmosphere: 1
Food: 3
Service: 2
jelo
Delicious! a little pricey but worth it!
Atmosphere: 4
Food: 5
Service: 5
mrsreeder03
I wish I would had looked at the reviews before ordering wings from here tonight. I ordered the boneless wing deal, and it came with 20 wings with up to 4 flavors, a large fry, and dipping sauces. I chose hickory smoked bbq, garlic parmesan,Cajun, and Louisiana rub. I also ordered a 4 piece of chicken tenders in the flavor spicy Korean. For dessert, I ordered 2 brownies, and we got 2 ranch dips and 1 honey mustard. So I placed the order at 7:15pm, it said 16-21 minutes til our order is ready. We arrived at 7:31pm and didn't get our order until 7:55 pm. My husband waited the whole time in their restaurant. While it did seem busy, the restaurant was run by children. When we got home. We noticed the order was not correct. All 20 wings were all smooshed into the same container, separated by only a thin sheet of parchment paper. None of the wings were labeled, so we had no idea which flavor was which. 3 sets of the wings looked identical. This was due to the Cajun seasoning being a rub and not being advertised correctly on the website. Also, the garlic parmesan wings had zero parmesan on them. The boneless wings were extremely tiny, and several were hard as a rock and unedible. The Korean chicken tenders were decent, and the seasoned fries were decent also. We only received 1 out of the 2 brownies. I called the restaurant over and over again, and nobody would pickup, it kept saying their voice-mail was not set up. Finally, a young man answered and asked if I could hold, and I said yes. I waited a minute or 2, and a woman got on the line. I asked to speak to a manager, and she said that her manager Alan was on a break. She took down my phone number but did not ask for my name and said Alan would call me back when his break was over. I don't think I would ever go there again or recommend wingstop to anyone after this horrible experience. Even as I am writing this over an hour later, the manager Alan has not called me back.
Oscar Coronado
Ordered online; order was wrong so I wasted delivery fee and tip. I waited over 45 minutes to get my correction. 6 cooks and I kept hearing wrong orders come and go. Completely disorganized kitchen. Poor cashier (Alexa) was stuck handling all customer service like a champ. She’s the only reason I’m giving 2 stars instead of 1.
Every time I’m craving this place they never answer the phone. What a joke. This is like the fourth time.
Atmosphere: 1
Food: 3
Service: 1
JKell 411
Always consistent and good wings.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hickory Smoked BBQ, 10 Wings
Natalie Bartko
Young lady was helpful at counter and ordering. Everyone is nice just seems like Manager doesn't manage well.Atmosphere is awful. Open Pizza box with employees eating the pizza and half eaten pieces resting open on their cooking counter. Blasting rap/ very bad rap in the kitchen that takes over the whole place while normal radio is playing.. its just crazy uncomfortable feeling..
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Boneless Lemon Pepper and Habanero Mango
Jiggy Caan
The worst staff I’ve ever seen,specially that fat girl gave me the wrong order and missing items.
Lauren Jordan
WORST service i’ve had in awhile. i’d leave 0 stars if i could. we waited 35 minutes for our order up until we went up to the counter to ask what was going on and they had put our order in curbside pickup so we were never called. we received our food and little to no surprise, our food was cold. i was told they were going to remake our order so i sat back down and started bagging up our first order that they said they didn’t need back but i bagged it up anyway since we didn’t want it. then they came back to our table and requested the food back. like what? we gave the food back and maybe 3 minutes later we got called to go get our food. 3 minutes only? i’m sure they asked for the food back to warm it back up rather than re making it. food was not terrible but not good. what was TERRIBLE was the service. attitude, nasty looks during the whole situation. they would also walk up to the counter to check something, look you dead in the eyes, and walk away without greeting you or asking you what you needed. terrible terrible customer service. AND the bathroom was DISGUSTING. looks like the floor hasn’t been mopped for years. truly hated my experience.
they forgot my corn. AND their was a hair in my friends chicken sandwich and they gave me uncooked chicken.
Good eats
I placed an order online to be picked up at 6pm. When I arrived at 6:03pm the girl at the counter told me they were still working on my order. At around 6:20pm I asked about my order and they asked me for my name; couldn't find my order anywhere. I logged in to the website and showed my order number and they still couldn't find it. The manager then asked for the email confirmation and and I pulled that up and showed it to him, he finally found it on the computer. Now the time it took them to make the order was short I received my order at 6:39, but I wasn't even offered an apology for the whole mishap or anything.
Atmosphere: 1
Food: 5
Service: 1
They always make my wings NASTY EVERYTIME ?
Just got an 8 wing combo, open the bag to see this. I work in food , no IDEA how the hell this happened. thanks wingstop!
Atmosphere: 1
Food: 5
Service: 2
My partner and I come to this location a lot, but the food is always cold when we order online and pick up, so we decided to order in store to hopefully get a warmer meal. We were told to wait 15-20 minutes, so after that time frame had passed and we hadn’t been called, we asked if the order was ready. It turns out it had been sitting on the counter and they did not call our name out, so the food was cold once again. I heard them calling other names out, so I guess ours was missed. Nevertheless, it was a frustrating experience because we waited a while just to have the same result we would’ve had if we ordered online and picked up at our convenience. The employees are usually nice, this was just an unfortunate experience.
Food: 2
Service: 3
Food is good but very
Atmosphere: 1
Food: 3
Service: 2
Delicious! a little pricey but worth it!
Atmosphere: 4
Food: 5
Service: 5
I wish I would had looked at the reviews before ordering wings from here tonight. I ordered the boneless wing deal, and it came with 20 wings with up to 4 flavors, a large fry, and dipping sauces. I chose hickory smoked bbq, garlic parmesan,Cajun, and Louisiana rub. I also ordered a 4 piece of chicken tenders in the flavor spicy Korean. For dessert, I ordered 2 brownies, and we got 2 ranch dips and 1 honey mustard. So I placed the order at 7:15pm, it said 16-21 minutes til our order is ready. We arrived at 7:31pm and didn't get our order until 7:55 pm. My husband waited the whole time in their restaurant. While it did seem busy, the restaurant was run by children. When we got home. We noticed the order was not correct. All 20 wings were all smooshed into the same container, separated by only a thin sheet of parchment paper. None of the wings were labeled, so we had no idea which flavor was which. 3 sets of the wings looked identical. This was due to the Cajun seasoning being a rub and not being advertised correctly on the website. Also, the garlic parmesan wings had zero parmesan on them. The boneless wings were extremely tiny, and several were hard as a rock and unedible. The Korean chicken tenders were decent, and the seasoned fries were decent also. We only received 1 out of the 2 brownies. I called the restaurant over and over again, and nobody would pickup, it kept saying their voice-mail was not set up. Finally, a young man answered and asked if I could hold, and I said yes. I waited a minute or 2, and a woman got on the line. I asked to speak to a manager, and she said that her manager Alan was on a break. She took down my phone number but did not ask for my name and said Alan would call me back when his break was over. I don't think I would ever go there again or recommend wingstop to anyone after this horrible experience. Even as I am writing this over an hour later, the manager Alan has not called me back.
Ordered online; order was wrong so I wasted delivery fee and tip. I waited over 45 minutes to get my correction. 6 cooks and I kept hearing wrong orders come and go. Completely disorganized kitchen. Poor cashier (Alexa) was stuck handling all customer service like a champ. She’s the only reason I’m giving 2 stars instead of 1.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Every time I’m craving this place they never answer the phone. What a joke. This is like the fourth time.
Atmosphere: 1
Food: 3
Service: 1
Always consistent and good wings.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hickory Smoked BBQ, 10 Wings
Young lady was helpful at counter and ordering. Everyone is nice just seems like Manager doesn't manage well.Atmosphere is awful. Open Pizza box with employees eating the pizza and half eaten pieces resting open on their cooking counter. Blasting rap/ very bad rap in the kitchen that takes over the whole place while normal radio is playing.. its just crazy uncomfortable feeling..
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Boneless Lemon Pepper and Habanero Mango
The worst staff I’ve ever seen,specially that fat girl gave me the wrong order and missing items.
WORST service i’ve had in awhile. i’d leave 0 stars if i could. we waited 35 minutes for our order up until we went up to the counter to ask what was going on and they had put our order in curbside pickup so we were never called. we received our food and little to no surprise, our food was cold. i was told they were going to remake our order so i sat back down and started bagging up our first order that they said they didn’t need back but i bagged it up anyway since we didn’t want it. then they came back to our table and requested the food back. like what? we gave the food back and maybe 3 minutes later we got called to go get our food. 3 minutes only? i’m sure they asked for the food back to warm it back up rather than re making it. food was not terrible but not good. what was TERRIBLE was the service. attitude, nasty looks during the whole situation. they would also walk up to the counter to check something, look you dead in the eyes, and walk away without greeting you or asking you what you needed. terrible terrible customer service. AND the bathroom was DISGUSTING. looks like the floor hasn’t been mopped for years. truly hated my experience.
Atmosphere: 1
Food: 3
Service: 1