Terrible service, three young girls should give good training to treat customers, if one is asking what they made a mistake in the order, they will get upset and they still tell one of them “take care of the other one” I think she didn't hear me well, but oh well heThe point is that they made fun and got angry when I told them that she should also insure me, It's not free and I'm paying.
Mario Meza
Twice bad service within a week. First, 3 employees all ignoring customers. A week later, only one employee and he said “I am alone and you hace to wait if you want me to help you” We waited a few minutes but no service. We left.
Bob C.
After waiting 15 minutes with a coupon in their app, I was told they were not accepting coupons because their system was down! That's false advertising!
Priscilla Robertson
Horrible customer service
Cherry G
Just saw comment. Yesterday customer service was slow and only 6 items were in window and most of it was one flavor and it was going to take 10 to 20 minutes for anything else to be done. She worked on one pretzel for 2 diffrent customers and every customer she said I'll be right with you still working on that one. The pretzels I got she had to salt the butter and salt were warmer than the actual pretzel. Not worth it.
mopsi
Everything is delicious
gabriel portillo
Love this place
cherry garcia
Just saw comment. Yesterday customer service was slow and only 6 items were in window and most of it was one flavor and it was going to take 10 to 20 minutes for anything else to be done. She worked on one pretzel for 2 diffrent customers and every customer she said I'll be right with you still working on that one. The pretzels I got she had to salt the butter and salt were warmer than the actual pretzel. Not worth it.
Soooo good & addicting - don't even mind waiting for my order....psssst its hot & fresh & even better 😋
teri ruiz
Employees need to be nicer. And speak English.
Jazz Banda
My experience at Auntie Anne's was that the store is very clean and the pretzels are always fresh. They also got good manager specials. I would go to Auntie Anne's again and recommend it to everyone.
The pretzels are very delicious!
Terrible service, three young girls should give good training to treat customers, if one is asking what they made a mistake in the order, they will get upset and they still tell one of them “take care of the other one” I think she didn't hear me well, but oh well heThe point is that they made fun and got angry when I told them that she should also insure me, It's not free and I'm paying.
Twice bad service within a week. First, 3 employees all ignoring customers. A week later, only one employee and he said “I am alone and you hace to wait if you want me to help you” We waited a few minutes but no service. We left.
After waiting 15 minutes with a coupon in their app, I was told they were not accepting coupons because their system was down! That's false advertising!
Horrible customer service
Just saw comment. Yesterday customer service was slow and only 6 items were in window and most of it was one flavor and it was going to take 10 to 20 minutes for anything else to be done. She worked on one pretzel for 2 diffrent customers and every customer she said I'll be right with you still working on that one. The pretzels I got she had to salt the butter and salt were warmer than the actual pretzel. Not worth it.
Everything is delicious
Love this place
Just saw comment. Yesterday customer service was slow and only 6 items were in window and most of it was one flavor and it was going to take 10 to 20 minutes for anything else to be done. She worked on one pretzel for 2 diffrent customers and every customer she said I'll be right with you still working on that one. The pretzels I got she had to salt the butter and salt were warmer than the actual pretzel. Not worth it.
The Employee who helped us tonight was : Anahi N
Restaurantji Recommends
Employees were very helpful.
Need more flavor
Soooo good & addicting - don't even mind waiting for my order....psssst its hot & fresh & even better 😋
Employees need to be nicer. And speak English.
My experience at Auntie Anne's was that the store is very clean and the pretzels are always fresh. They also got good manager specials. I would go to Auntie Anne's again and recommend it to everyone.