The Meltdown

3403 Dogwood Rd, El Centro
(760) 337-9023

Recent Reviews

Esther M

The service is always to friendly. My family and I try to go in for lunch once or twice a month. We love the food, it's always hot and exactly what we order. Thanks again you're great.

Francis Resendiz

(Translated by Google) Very good everything, excellent attention waiter Juan(Original)Muy bueno todo, excelente atención mesero Juan

Sarah W.

Came here this morning for breakfast and it was an awful experience from start to finish, but the icing on the cake was the experience with the manager at the end. I came here hungry, hoping to eat at the same time as everyone else...isn't that why we all visit a restaurant? Well, don't expect to eat or have anything done right at this place - super poor leadership trickles down the ranks. Came in and were seated about 5-10 minutes after we arrived. So far, so good. When our server greeted us, he asked for drinks-we ordered water and coffee. After that was delivered, we put our order in for our meals. Pretty straightforward - minor modifications; my boyfriend wanted no onions and I wanted a tortilla with my breakfast skillet. Super long wait and when food arrived, my meal looked like it had been to hell and back and was just sludge in the oil on the skillet with egg lump on top. Listen - I've been to tons of denny's. I ain't fancy. I don't expect perfection, but I do need to be able to chew it. I told the waiter - listen, I'll try it and see if it's edible. Tried it; it wasn't. Sent it back. Boyfriend started to eat his meal, onions on the burger and we just pick them off since whatever not a big deal. Not sure if that's kitchen's issue or computer issue or waiter being forgetful...I've been in hospitality, so I get it. We're all human, but overall doesn't seem like anyone cares about the experience at this point. No salt, pepper or condiments on the table. Pancakes dropped without syrup so pancakes were cold by the time I got syrup to eat with them as I was waiting for my skillet to come back. Had to ask repeatedly for waters or refill on coffee. I only needed one refill, but I had to ask different people 3 times to get them to bring anything. Really sucky experience topped by the fact that 25 minutes later, we finally hear from the waiter that the skillet is still cooking. I tell them "please box it" since my boyfriend has been long done eating. What's sad is that I'm so hungry by this point that I end up biting my lip trying to take a bite of my boyfriend's burger. Just a mess. When I say to the waiter, I don't think I should pay for the meal that is now arriving 35 minutes late, he brings the manager over and she goes well you ordered it, you pay for it. I said I ordered it an hour ago hoping to eat it here? She made no effort to care about the customer experience at all...I told her about all the concerns throughout the meal and she just kinda shrugged. She then snips asking if I want the meal to go or not. Hedging my bets, I said no figuring I'd get a better meal from McDonalds. Only then did she take it off and maybe realizing how crappy this whole experience was, she gave a discount of 59 cents (some crappy percentage on the overall bill). I was just like EW. Get me outta here. I am rarely that turned off because I get mistakes, but this was pure lack of care or respect for people who are paying for your food and service. 0/10 would never go back

Jaridyana Marquez

(Translated by Google) The breakfast is very richJuan treated us very well(Original)El desayuno esta muy ricoJuan nos atendió muy bien

Martin Matus

Excellent customer service by Juan

Brad G.

I really like that I can travel anywhere in the country and if they have a Denny's I can order and get the same great tasting food regardless of the location. This place is easy to find, right off the freeway and super clean. The staff was great and checked in on me quite a bit! Clean restrooms and lots of parking. This is a must visit.

Sid H.

We brought my mother- and father-in-law to celebrate my mother-in-law's birthday. Both of them are in Ill health and cannot take the heat. We live in an area that regularly sees temperatures of 110+. The host made them sit in the foyer, which was not air-conditioned for 15 minutes. After 10 minutes l, I checked to see where we were on the waiting list, and the host told me they were not on the list. I told him we checked in when we arrived and why weren't they on the list. I then asked the host if he could turn on the AC in the foyer as it was blistering hot. He told me that he could not do it. I explained that they were elderly and could not sit in the heat; it was unhealthy. He explained that they did not have a table available for six people. They only had tables for groups of 4. I asked if he could put two tables together. He asked me to wait a minute. He came back and said he had two tables that I could put together. I said that would work; we walked over to the table, and he showed me the location. I told him it would work, even though one of the tables was a booth. He said okay and walked away. I stopped him and asked him if he was going to put the tables together, and he said, "You can do it!" I said, "Are you sure you want me to do that?" He replied, "Yes, you put the tables together. So I did. After moving them together, the manager came out and gave me a funny look. As he was about to say something, I said, "Your host told me that we could sit here, and I could put the tables together." He shook his head and walked off. The host returned and told me that I could not put the tables together and I should not have done that. He said we would have to sit apart from one another. My sister-in-law went up to another waiter and asked if we could have a larger table. They pointed to an empty table in the back. We ended up being moved to that table. These people don't know what the hell they are doing. The service is horrible. They didn't have three of the main dishes listed on the menu. They took my mother-in-law's cheesecake from us, telling us we couldn't bring it inside the restaurant. It was my mother-in-law's birthday cake. We demanded that it be returned. They eventually replaced it. Please don't come to this place; the staff is rude, and the place is a mess. My sister-in-law ended up cleaning off her seat because it had food and dirt in the chair. We left a tip commensurate with the service we received! Nothing!! I gave it one star for good measure only! Avoid this place at all costs!

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