The food tastes fine, the service is much to be desired. I clicked the picture of the turkey sandwich and they made me a roast beef sandwich and refused to change it out. Just kept repeating my name and order like I didn't speak the language. Extremely frustrating. Now I have a sandwich no one will eat Maybe have some customer service training.
Jonathan Parsley
When packing my order, they didn't attach lids correct lot on the soup. Both sandwiches soaked! Almost $40 for a ruined lunch. I called to complain and they thought I wanted to PLACE an order.Never again!!!
lori h.
Wonderful service, Fantastic menu,great selections and I love the interior design, always clean and comfortable!
frank gallo
I felt very sick after eating at this establishment (In a not-so-pretty way, might I add) and that only leads me to believe two different scenarios. Either their products are expired/cross-contaminated, or staff members are not washing their hands appropriately (cross-contamination). Had I been immune compromised, I very well could have been hospitalized. From someone who works in the industry I’m incredibly appalled and disappointed in this very avoidable and preventable experience. Additionally, as a few of these reviews have previously stated, this business has blatantly stolen the branding and business model of the real Sourdough & Co. This is Sourdough Bread Company, not the real thing. I really don’t understand how this is legal or why they haven’t been sued yet.
Bea C.
This place never disappoints, with the fresh sourdough rolls and good amount of meat. The back outside lawn tables are a nice break from eating inside and provide a short picnic ambience. Staff is always attentive.
Apt2know
What a disappointment. Service was sub par. We were not familiar with the area but wanted something fast without being your typical fast food. We ordered 2 bowls of soup. At best it was the size of a small cup in an ice cream store that they called a “bowl” and cost almost $10 each. We should have gone to the restaurant next door and had a to go order. Felt like a rip off. If it was fantastic, ok; but it was just ok…nothing special. Not going back.
Lauren H.
Robin the manger was absolutely amazing!!! Very kind and attentive, food was amazing and fresh!!! Robin even offer for us to try the clam chowder and chili on the house, both were amazing!!! The other employees were very kind and attentive as well!! Highly recommend green valley rd location!!! The ambiance of the store was also very nice!! Thank you for your great service Lauren&Tyler
Tucker Rockenbaugh
Two things. Customer service is god awful. As someone in upper management in the industry who ever is running things here needs to tell their employees to talk louder then .3 decibels. Second thing. It is really frustrating when the person working behind the counter tells me I can’t split a payment on an order (have the same exact pos system it’s one button). Get what you pay for employees I guess
Tawny B.
I like their sandwiches but they are extremely cheap on their portions. I always ask for EXTRA EXTRA lettuce and tomatoes and yet every time I get a small sprinkling of produce. So I can't imagine how much it would be if I didn't ask for extra, or if they just don't care. I like a nice hefty sandwich especially if I'm paying $10 for a 4". Additionally, the Mac n cheese "side" and drink for $8 is a small scoop of Stoffer's Mac n cheese. If I wanted stoffer's, I'd head across the street to Safeway and get a family sized portion for $8. It's ridiculous. If you want to charge premium sandwich prices, I expect premium quality and this isn't it. And if you get a side of soup, no extra bread comes with it. If you want a side, better get your wallet out again.
Robin B.
Love their sandwiches.. best veggie you can find anywhere!!The bread is amazing! Love the spread! Ask for xtra cheese!
Sienna Ridge. El Dorado Hills. Was served returned food from a previous customer. This was confirmed by an employee who quit and actually walked off his shift.
Henry Godwell
Awful service at my EX favorite sandwich shop. I have been coming to this sourdough for over a year and have loved their service and sandwiches. Today for lunch I stopped by for my daily sandwich (yes I am in love with the bread) and I was faced with terrible service by the employee(s) at this store. I felt rushed into my order and felt unwanted. All the employees looked like they did not want to be there and the lady who i believe is either the owner or manager was screaming at all the workers. So sad that now I have to drive an extra 10 minutes to town center for a sourdough & Co sandwich in hopes for proper service.
Jessica H.
Ordered online from here multiple times and the food was always prepared on time and to expectations. Their sandwiches are delicious and their soups are absolutely amazing especially their clam chowder and tomato bisque. The service is always friendly and quick.
Heather F.
Food was very mediocre. Didn't have much flavor was very sloppy, and anything but fresh. The service was decent but all these stores seem to taste the same with same ingredients and poor assembly. It was extremely overpriced for why you get. I would rather go to Subway for half the price. Overall wouldn't recommend this sourdough.
Athena G.
Highly recommend Sourdough Bread Company. There's so many different sourdoughs in the area- so if you're confused which one to go to, go to this one!! The kids are all very hard workers and I was very pleased with Madelyn who was very friendly and helpful. Their sandwiches are always yummy and so are their soups.
The food tastes fine, the service is much to be desired. I clicked the picture of the turkey sandwich and they made me a roast beef sandwich and refused to change it out. Just kept repeating my name and order like I didn't speak the language. Extremely frustrating. Now I have a sandwich no one will eat Maybe have some customer service training.
When packing my order, they didn't attach lids correct lot on the soup. Both sandwiches soaked! Almost $40 for a ruined lunch. I called to complain and they thought I wanted to PLACE an order.Never again!!!
Wonderful service, Fantastic menu,great selections and I love the interior design, always clean and comfortable!
I felt very sick after eating at this establishment (In a not-so-pretty way, might I add) and that only leads me to believe two different scenarios. Either their products are expired/cross-contaminated, or staff members are not washing their hands appropriately (cross-contamination). Had I been immune compromised, I very well could have been hospitalized. From someone who works in the industry I’m incredibly appalled and disappointed in this very avoidable and preventable experience. Additionally, as a few of these reviews have previously stated, this business has blatantly stolen the branding and business model of the real Sourdough & Co. This is Sourdough Bread Company, not the real thing. I really don’t understand how this is legal or why they haven’t been sued yet.
This place never disappoints, with the fresh sourdough rolls and good amount of meat. The back outside lawn tables are a nice break from eating inside and provide a short picnic ambience. Staff is always attentive.
What a disappointment. Service was sub par. We were not familiar with the area but wanted something fast without being your typical fast food. We ordered 2 bowls of soup. At best it was the size of a small cup in an ice cream store that they called a “bowl” and cost almost $10 each. We should have gone to the restaurant next door and had a to go order. Felt like a rip off. If it was fantastic, ok; but it was just ok…nothing special. Not going back.
Robin the manger was absolutely amazing!!! Very kind and attentive, food was amazing and fresh!!! Robin even offer for us to try the clam chowder and chili on the house, both were amazing!!! The other employees were very kind and attentive as well!! Highly recommend green valley rd location!!! The ambiance of the store was also very nice!! Thank you for your great service Lauren&Tyler
Two things. Customer service is god awful. As someone in upper management in the industry who ever is running things here needs to tell their employees to talk louder then .3 decibels. Second thing. It is really frustrating when the person working behind the counter tells me I can’t split a payment on an order (have the same exact pos system it’s one button). Get what you pay for employees I guess
I like their sandwiches but they are extremely cheap on their portions. I always ask for EXTRA EXTRA lettuce and tomatoes and yet every time I get a small sprinkling of produce. So I can't imagine how much it would be if I didn't ask for extra, or if they just don't care. I like a nice hefty sandwich especially if I'm paying $10 for a 4". Additionally, the Mac n cheese "side" and drink for $8 is a small scoop of Stoffer's Mac n cheese. If I wanted stoffer's, I'd head across the street to Safeway and get a family sized portion for $8. It's ridiculous. If you want to charge premium sandwich prices, I expect premium quality and this isn't it. And if you get a side of soup, no extra bread comes with it. If you want a side, better get your wallet out again.
Love their sandwiches.. best veggie you can find anywhere!!The bread is amazing! Love the spread! Ask for xtra cheese!
Restaurantji Recommends
Sienna Ridge. El Dorado Hills. Was served returned food from a previous customer. This was confirmed by an employee who quit and actually walked off his shift.
Awful service at my EX favorite sandwich shop. I have been coming to this sourdough for over a year and have loved their service and sandwiches. Today for lunch I stopped by for my daily sandwich (yes I am in love with the bread) and I was faced with terrible service by the employee(s) at this store. I felt rushed into my order and felt unwanted. All the employees looked like they did not want to be there and the lady who i believe is either the owner or manager was screaming at all the workers. So sad that now I have to drive an extra 10 minutes to town center for a sourdough & Co sandwich in hopes for proper service.
Ordered online from here multiple times and the food was always prepared on time and to expectations. Their sandwiches are delicious and their soups are absolutely amazing especially their clam chowder and tomato bisque. The service is always friendly and quick.
Food was very mediocre. Didn't have much flavor was very sloppy, and anything but fresh. The service was decent but all these stores seem to taste the same with same ingredients and poor assembly. It was extremely overpriced for why you get. I would rather go to Subway for half the price. Overall wouldn't recommend this sourdough.
Highly recommend Sourdough Bread Company. There's so many different sourdoughs in the area- so if you're confused which one to go to, go to this one!! The kids are all very hard workers and I was very pleased with Madelyn who was very friendly and helpful. Their sandwiches are always yummy and so are their soups.