Spacious and clean. They had my coffee order completed very quickly. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Casch52
Not a fan of their food or even their coffee. I do love their teas and some of their specialty blended drinks. I'm very much of a coffee connoisseur and I feel that Starbucks lacks the best coffees. They provide a quiet place to enjoy your drink without a lot of noise and stress.
Atmosphere: 5
Food: 3
Service: 5
Jordan Data
The Starbucks there was perfect and clean and the people were very nice and polite and the cashier was knowing how to work with our drinks. I appreciate the Starbucks there since I was new there the lady at the Starbucks cashier was very polite and respectful. Would recommend coming here again with my sister.
Atmosphere: 5
Food: 5
Service: 5
Andrea
Shorted me on my prder this morning. I ordered a grande and got this..
Atmosphere: 5
Food: 1
Service: 1
Bill
Nice drinks, clean restaurant, and friendly counter help.
Atmosphere: 5
Food: 4
Service: 5
Katrina Jones
Always the best.
Atmosphere: 5
Food: 5
Service: 5
Jo Ann Basto
As much as I try to give this place a better review with my orders I can only say I'm thankful for when they do get it right. However, this particular Starbucks has gotten my order wrong more than four times with a very bad customer service in a previous order. Which almost makes you wonder if each time you pay with a card if it tells you the history of the customers order and complaints to make them treat you bad or get your order wrong for having to provide a feedback to Starbucks regarding the place. It becomes frustrating when you are towards the middle of your drive when you find out the taste of your drink isn't what you ordered or they give you the wrong size to your order. To the barista's who are truly good barista's that provide good customer service you are amazing please continue doing what you do in anything and to those who really do not care in the quality they provide of customer service imagine going through the service you give?! It wouldn't feel good in anything you do in life with that type of quality of customer service.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwiche
Reese Oie
This is a pretty standard Starbucks. Busy but comfy. Service is friendly and quick. Menu is Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiche
Kris Hulsing
I came in to get a coffee and do some work on my laptop for a bit. It was raining out, so the staff was bringing in some of the outside seating to be used inside. The store was clean, including the bathrooms, and the staff was pleasant. The store was relatively full of customers the entire two hours I was there.
Atmosphere: 5
Food: 5
Service: 5
Orland Evans
Starbucks Corporate OfficeAttention: Customer Relations2401 Utah Avenue SouthSeattle, WA 98134Dear Starbucks Customer Relations,I am writing to express my profound concern and disappointment regarding an incident that occurred at your Madison and Sunrise location, managed by Ms. Carey Boyer, on November 14, 2023, at approximately 5:31 AM.During this visit, there was an error with my order, which was prepared with almond milk instead of soy. Due to my allergy to almonds, I requested a correction. Regrettably, the response from Ms. Boyer was not only unhelpful but also disturbing. Her dismissive and confrontational behavior, coupled with a smile that suggested she found the situation amusing, was particularly distressing.Moreover, Ms. Boyer's decision to threaten to call the police over this simple issue was alarming and disproportionate, particularly concerning as an African American aware of the potential risks of such situations. This action was both intimidating and unnecessary.Additionally, her offer to remake my drink after sneezing into the handheld blender displayed a troubling disregard for basic sanitary standards, especially given the current health climate.This experience is disconcerting, especially considering Starbucks' commitment to diversity and inclusion. Despite the company's efforts in training employees to understand and respectfully treat people of all cultural and racial backgrounds, it seems that some individuals are not applying these principles effectively. This incident starkly contradicts the values that Starbucks claims to uphold.As a 51-year-old loyal customer, I have always appreciated Starbucks for its service and quality. However, this incident has significantly altered my perception of your brand. In light of these events, I believe that the manager, Ms. Carey Boyer, should be immediately terminated due to her inappropriate and unprofessional behavior. Additionally, it is imperative that your employees are given additional training to understand when and how to step in to defuse such situations effectively.I am willing to provide all details of the incident and thus await your response. I trust that this matter will be taken seriously and addressed to prevent similar future occurrences. I look forward to your response and am eager to learn about the actions Starbucks plans to take regarding this complaint.Thank you for your attention to this serious matter.Sincerely,Orlando Evans
Messed my drink up twice and I just wanted a iced peppermint white mocha spent 30 mins and the 3rd drink tasted nasty but didn't want to waste anymore timeThe 1st drink she handed me was a peppermint mocha I asked for white peppermint and 2nd was iced americano and 3rd was supposedly a white peppermint mocha definitely wont be trying this location again
Service: 1
Chris Berger
This is the 2nd time that my drinks in personal cups were filled only half full. Other times & at other stores they were full. Don’t recommend this store
Amin ..
I like Starbucks at all's, especially this branch. Very clean and good for drinks cup of coffee or tea and work by my laptop or sometimes have small meetings by my friends. Customer service are perfect. I like Starbucks and I like this branch.
Alexandra W.
Absolutely wonderful. I have not experienced a location with such amazing customer service at all times of the day. It has been a part of my day I look forward to coming to this location! The drive thru is pretty smooth and fast. The inside of the location is soothing to study or conduct a little meeting. Shoutout to Saudi (truly wonderful and brings a smile to my day)
Fatima Ortiz-Cendejas
So usually everyone is super nice and really sweet but this one girl on the morning of 10/21/23 was just an absolute b word. If she was in a bad mood or just ticked off she shouldn’t be acting or talking the way she was. I understand having a service job is really stressful this time of year but you NEVER talk back or say “wHaT eLse” it’s “anything else?”. No, that absolutely ruined my day before work and I don’t know how I feel coming back. They didn’t even get my drink correct, but she irritated me off so much I don’t even want to go back to this location. It used to be my favorite.
Spacious and clean. They had my coffee order completed very quickly. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Not a fan of their food or even their coffee. I do love their teas and some of their specialty blended drinks. I'm very much of a coffee connoisseur and I feel that Starbucks lacks the best coffees. They provide a quiet place to enjoy your drink without a lot of noise and stress.
Atmosphere: 5
Food: 3
Service: 5
The Starbucks there was perfect and clean and the people were very nice and polite and the cashier was knowing how to work with our drinks. I appreciate the Starbucks there since I was new there the lady at the Starbucks cashier was very polite and respectful. Would recommend coming here again with my sister.
Atmosphere: 5
Food: 5
Service: 5
Shorted me on my prder this morning. I ordered a grande and got this..
Atmosphere: 5
Food: 1
Service: 1
Nice drinks, clean restaurant, and friendly counter help.
Atmosphere: 5
Food: 4
Service: 5
Always the best.
Atmosphere: 5
Food: 5
Service: 5
As much as I try to give this place a better review with my orders I can only say I'm thankful for when they do get it right. However, this particular Starbucks has gotten my order wrong more than four times with a very bad customer service in a previous order. Which almost makes you wonder if each time you pay with a card if it tells you the history of the customers order and complaints to make them treat you bad or get your order wrong for having to provide a feedback to Starbucks regarding the place. It becomes frustrating when you are towards the middle of your drive when you find out the taste of your drink isn't what you ordered or they give you the wrong size to your order. To the barista's who are truly good barista's that provide good customer service you are amazing please continue doing what you do in anything and to those who really do not care in the quality they provide of customer service imagine going through the service you give?! It wouldn't feel good in anything you do in life with that type of quality of customer service.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwiche
This is a pretty standard Starbucks. Busy but comfy. Service is friendly and quick. Menu is Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiche
I came in to get a coffee and do some work on my laptop for a bit. It was raining out, so the staff was bringing in some of the outside seating to be used inside. The store was clean, including the bathrooms, and the staff was pleasant. The store was relatively full of customers the entire two hours I was there.
Atmosphere: 5
Food: 5
Service: 5
Starbucks Corporate OfficeAttention: Customer Relations2401 Utah Avenue SouthSeattle, WA 98134Dear Starbucks Customer Relations,I am writing to express my profound concern and disappointment regarding an incident that occurred at your Madison and Sunrise location, managed by Ms. Carey Boyer, on November 14, 2023, at approximately 5:31 AM.During this visit, there was an error with my order, which was prepared with almond milk instead of soy. Due to my allergy to almonds, I requested a correction. Regrettably, the response from Ms. Boyer was not only unhelpful but also disturbing. Her dismissive and confrontational behavior, coupled with a smile that suggested she found the situation amusing, was particularly distressing.Moreover, Ms. Boyer's decision to threaten to call the police over this simple issue was alarming and disproportionate, particularly concerning as an African American aware of the potential risks of such situations. This action was both intimidating and unnecessary.Additionally, her offer to remake my drink after sneezing into the handheld blender displayed a troubling disregard for basic sanitary standards, especially given the current health climate.This experience is disconcerting, especially considering Starbucks' commitment to diversity and inclusion. Despite the company's efforts in training employees to understand and respectfully treat people of all cultural and racial backgrounds, it seems that some individuals are not applying these principles effectively. This incident starkly contradicts the values that Starbucks claims to uphold.As a 51-year-old loyal customer, I have always appreciated Starbucks for its service and quality. However, this incident has significantly altered my perception of your brand. In light of these events, I believe that the manager, Ms. Carey Boyer, should be immediately terminated due to her inappropriate and unprofessional behavior. Additionally, it is imperative that your employees are given additional training to understand when and how to step in to defuse such situations effectively.I am willing to provide all details of the incident and thus await your response. I trust that this matter will be taken seriously and addressed to prevent similar future occurrences. I look forward to your response and am eager to learn about the actions Starbucks plans to take regarding this complaint.Thank you for your attention to this serious matter.Sincerely,Orlando Evans
Restaurantji Recommends
Messed my drink up twice and I just wanted a iced peppermint white mocha spent 30 mins and the 3rd drink tasted nasty but didn't want to waste anymore timeThe 1st drink she handed me was a peppermint mocha I asked for white peppermint and 2nd was iced americano and 3rd was supposedly a white peppermint mocha definitely wont be trying this location again
Service: 1
This is the 2nd time that my drinks in personal cups were filled only half full. Other times & at other stores they were full. Don’t recommend this store
I like Starbucks at all's, especially this branch. Very clean and good for drinks cup of coffee or tea and work by my laptop or sometimes have small meetings by my friends. Customer service are perfect. I like Starbucks and I like this branch.
Absolutely wonderful. I have not experienced a location with such amazing customer service at all times of the day. It has been a part of my day I look forward to coming to this location! The drive thru is pretty smooth and fast. The inside of the location is soothing to study or conduct a little meeting. Shoutout to Saudi (truly wonderful and brings a smile to my day)
So usually everyone is super nice and really sweet but this one girl on the morning of 10/21/23 was just an absolute b word. If she was in a bad mood or just ticked off she shouldn’t be acting or talking the way she was. I understand having a service job is really stressful this time of year but you NEVER talk back or say “wHaT eLse” it’s “anything else?”. No, that absolutely ruined my day before work and I don’t know how I feel coming back. They didn’t even get my drink correct, but she irritated me off so much I don’t even want to go back to this location. It used to be my favorite.
Atmosphere: 2
Food: 3
Service: 1