This is our favorite location. However this last experience on 4/22 around 11am was not. The employee working was rude and dismissive. No one treated us when we walked in. We had a question and we were ignored until way past the time it got awkward with us standing at the register. I would love to tell you which employee was rude but he was not wearing a name tag. And as someone who works in the service industry as well I was entirely flabbergasted by his behavior.
Atmosphere: 1
Food: 5
Service: 1
Estefanny Abubakar
I got a matcha drink and a strawberries gone bananas for my child and I. The matcha tasted extremely watered down and the cashier got my order wrong because I had asked for the regular amount of ice and they put light ice and I was told it was a blended drink but it was a watered down drink and I do not recommend it.
Atmosphere: 3
Food: 1
Service: 3
Lucy Lopez
Very desipointed of Today's service. I usually buy my drinks here but today I had the worst service ever. I waited for my drinks over 20 min. 10 people got there after me, they all had their order ready before me. I ended up canceling my order. Besides that, one of the cashier got upset because I canceled my order ?. It was unbelievable they made the mistake and also get upset to me. ? I will never return to this location.
Service: 1
Anthony Barski
Every time I come here the staff is moving like they’re on
Service: 1
Abigail D.
Service- Elijah is the best! I bought a bunch of gift cards and he was very patient with helping me. Elijah was professional and friendly. He was happy to help and didn't mind that I was asking questions. He helped me with choosing the gift cards and also explained the promotion to me! In case you're curious, if you spend $25 on gift cards, you get a $5 card for yourself! Thats a great deal to me! Ambiance- the place was clean. Best part of all, it smelled like waffles and fresh fruit!
Micaell Rose
The gals working here at this particular location were polite and helpful. The smoothies didn’t taste as good as I remembered them tasting back in the early 2000’s for a Jamba Juice, but still good. Nothing I’d write home about but not bad.
Atmosphere: 4
Food: 4
Service: 5
Stefanie Robertson
I wasn't feeling well, so I went in to get a drink with some vitamin C in it. There were already a few people inside when I was walking in the door. The employees were super sweet and very busy. There were only two people working during this lunchtime rush. The drinks are very expensive and delicious, but because it was a lunchtime rush, it took a long time to get our drinks. You can't fault the employees for not having enough staff, but I try to be honest in my posts. Great job girls! Manager, shame on you for for under staffing. If people could get through there faster, you may even have more customers. Since most of us are on a time frame during lunch and need to get in and out, it's important for the products to be expedited.
Atmosphere: 4
Food: 5
Service: 4
Andrea B.
Smoothies are okay, but the prices went way up. $10-11 for a smoothie?? Not to mention being very skimpy...at least fill the cup to the top
Karen H.
Went in today with my card and they no longer accept it. The manager Franklin was great and advised me going forward they no longer accepted it but made an exception both drinks were great including the seasonal cranberry orang whip! Thank you for the excellent customer service I will be back.
Wayne B.
I've been coming here for a few months now, and they have never messed up my order. The smoothies are consistently excellent and always waiting for me when I order online. The staff are consistently courteous and helpful. My one complaint is that the app sometimes indicates that they are not taking online orders, but they are always quick to make my drink on those cases.I'll keep coming back.
I don't frequent Jamba much because I make my own smoothies at home for a lot less calories. Plus, ya know... Inflation ($11 for a small bowl that I can make at home?!?! Nah!! LOL)I was done with a lunch time errand quicker than expected,so, I stopped by Jamba for a quick lunch treat. The cashier was helpful with all of my questions, and the staff were quick in blending up my smoothie! I order a small Peanut Butter Moo'd...which turned into a large because there was extra. Yay!! My smoothie was made to perfection. Bliss!Thank you all for the perfect smoothie, and prompt/friendly service! :)
LeiReese
Heads up!!! DO NOT ORDER ONLINE! I have watched 6 people walk into the store, get in line, order their drinks and walk out. My husband is currently still in the store right now waiting on our drinks (3) we ordered online which said it was going to be ready at 12:48pm. It is now 1:08pm and still no drinks. I suggest just walking into the store to order.Update: He finally got our drinks at 1:12pm.Adding on to my rant...Why do they even keep this store open if the kids that run it want to close up shop so early?!
Aye A.
Run by incompetent teenagers. Hit or miss every visit. Sometimes I get what I order, usually takes a long time.
This is our favorite location. However this last experience on 4/22 around 11am was not. The employee working was rude and dismissive. No one treated us when we walked in. We had a question and we were ignored until way past the time it got awkward with us standing at the register. I would love to tell you which employee was rude but he was not wearing a name tag. And as someone who works in the service industry as well I was entirely flabbergasted by his behavior.
Atmosphere: 1
Food: 5
Service: 1
I got a matcha drink and a strawberries gone bananas for my child and I. The matcha tasted extremely watered down and the cashier got my order wrong because I had asked for the regular amount of ice and they put light ice and I was told it was a blended drink but it was a watered down drink and I do not recommend it.
Atmosphere: 3
Food: 1
Service: 3
Very desipointed of Today's service. I usually buy my drinks here but today I had the worst service ever. I waited for my drinks over 20 min. 10 people got there after me, they all had their order ready before me. I ended up canceling my order. Besides that, one of the cashier got upset because I canceled my order ?. It was unbelievable they made the mistake and also get upset to me. ? I will never return to this location.
Service: 1
Every time I come here the staff is moving like they’re on
Service: 1
Service- Elijah is the best! I bought a bunch of gift cards and he was very patient with helping me. Elijah was professional and friendly. He was happy to help and didn't mind that I was asking questions. He helped me with choosing the gift cards and also explained the promotion to me! In case you're curious, if you spend $25 on gift cards, you get a $5 card for yourself! Thats a great deal to me! Ambiance- the place was clean. Best part of all, it smelled like waffles and fresh fruit!
The gals working here at this particular location were polite and helpful. The smoothies didn’t taste as good as I remembered them tasting back in the early 2000’s for a Jamba Juice, but still good. Nothing I’d write home about but not bad.
Atmosphere: 4
Food: 4
Service: 5
I wasn't feeling well, so I went in to get a drink with some vitamin C in it. There were already a few people inside when I was walking in the door. The employees were super sweet and very busy. There were only two people working during this lunchtime rush. The drinks are very expensive and delicious, but because it was a lunchtime rush, it took a long time to get our drinks. You can't fault the employees for not having enough staff, but I try to be honest in my posts. Great job girls! Manager, shame on you for for under staffing. If people could get through there faster, you may even have more customers. Since most of us are on a time frame during lunch and need to get in and out, it's important for the products to be expedited.
Atmosphere: 4
Food: 5
Service: 4
Smoothies are okay, but the prices went way up. $10-11 for a smoothie?? Not to mention being very skimpy...at least fill the cup to the top
Went in today with my card and they no longer accept it. The manager Franklin was great and advised me going forward they no longer accepted it but made an exception both drinks were great including the seasonal cranberry orang whip! Thank you for the excellent customer service I will be back.
I've been coming here for a few months now, and they have never messed up my order. The smoothies are consistently excellent and always waiting for me when I order online. The staff are consistently courteous and helpful. My one complaint is that the app sometimes indicates that they are not taking online orders, but they are always quick to make my drink on those cases.I'll keep coming back.
Restaurantji Recommends
Always Good!
A freshly made delicious smoothie!Yummy!!
I don't frequent Jamba much because I make my own smoothies at home for a lot less calories. Plus, ya know... Inflation ($11 for a small bowl that I can make at home?!?! Nah!! LOL)I was done with a lunch time errand quicker than expected,so, I stopped by Jamba for a quick lunch treat. The cashier was helpful with all of my questions, and the staff were quick in blending up my smoothie! I order a small Peanut Butter Moo'd...which turned into a large because there was extra. Yay!! My smoothie was made to perfection. Bliss!Thank you all for the perfect smoothie, and prompt/friendly service! :)
Heads up!!! DO NOT ORDER ONLINE! I have watched 6 people walk into the store, get in line, order their drinks and walk out. My husband is currently still in the store right now waiting on our drinks (3) we ordered online which said it was going to be ready at 12:48pm. It is now 1:08pm and still no drinks. I suggest just walking into the store to order.Update: He finally got our drinks at 1:12pm.Adding on to my rant...Why do they even keep this store open if the kids that run it want to close up shop so early?!
Run by incompetent teenagers. Hit or miss every visit. Sometimes I get what I order, usually takes a long time.