I don't think I've ever seen a Subway full of people during lunch time.. That says a lot about either the customer service or the food itself, just sucks. You don't get what you pay for when it comes to a good sandwich when you come to Subway. The customer service sucks here at this location. A smile goes a long way towards your customers.You have an employee who has a poor attitude towards their job.They're going to bring down the whole environment of their work. Before I could even pull the money out of my wallet. She snatched it out of my hand like she's not getting paid enough. Talk about allows you sandwich for. $7.19.
Atmosphere: 2
Food: 3
Service: 1
CYBERBLACKHAT
The staff were kind of stoned and had trouble making the sandwiches.
Nicole M
Food after 2am! Open 24 hours a day with great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Kelly Peterson
The girls working tonight were so sweet. They did everything the could to make our experience good. I feel like that doesn't happen often these days.
Service: 5
Zaria B.
The indian lady i don't know her name i forgot to ask her but she was very rude and impatient she told us we couldn't change our coupon to three footlongs instead of two when we just had got in the line and all we did was show it to her, we didn't even order yet and she was saying something about the policy and how she couldn't change it. Then she put the wrong item on my sandwich, and when we were paying for it she started huffing and puffing and being obnoxious and rude. She needs to be fired for that type of customer service.
GiGi Merriweather
We go every week. Our family takes about a 30 min walk their and a 30 min walk back after its a nice way to get quality time in withthe family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Renee W.
Unfortunately the 2 stars this establishment has is far too generous.I arrived at 9:45pm to a young lady sweeping behind the register. She asked if I would wait as she completed her task list, since she only had 15 minutes to finish before she was off.Trying to be flexible and understanding, I took a seat and watched as she finished cleaning behind the register, and even has she cleaned in the back storage room. 15 minutes go by and she hastily appears from the back and asks what I want. No thank you for waiting for me to clean the restaurant, nothing. I ask for a 6inch sandwich, she quickly slices the bread and it wasn't until she slapped the tuna on that I noticed the roll was well under 6inches. I could tell her mind was elsewhere from the moment I walked in, so I had to ask about the length.When I asked if it was a true 6inches, she dunked it in the garbage and grabbed the other half. She then SCREAMS at me "NEXT TIME SAY SOMETHING FASTER!!!!!!! You're making me waste food!!" She slid the sandwich down and yelled "WHAT NEXT!?!" At that point I had enough of her verbal abuse.I told her to I would be passing on my meal, and that she was unnecessarily rude.She then screamed "YOU KNOW WHAT!? IMNOT IN THE MOOD FOR THIS!! MY DOG DIIIIIIIIED" Threw everything on the floor and RAN to the back.We all have challenges in life, but those challenges are not a good reason to be unkind to others.While I sat and waited for 15 minutes for her to finish her task list, I noticed a sign on the door that informed employees of their right to PTO.I suggest Emma use some of her hours and grieve her dog properly. Since she is clearly unable to separate home from work. Perhaps management will read this and provide her with proper measurement tools,since the eyeball trick is not her strong suit.I believe in leading with compassion, and while I am extremely empathetic to the passing of her furfriend.I just cannot condone her erratic, unprofessional, and downright rude behavior tonight.After an unprofessional 15 minute wait, all I wanted was a sandwich the size of what I would presumably be charged for.All and all I must say just because it's open late,doesn't mean it's a great choice for your next meal.
James A.
Terrible customer service. I understand at every job there might be bad days. WIth that being said I greeted both ladies working asked how their night was. I was ignored. one of them rolling their eyes. the other not even acknowledging me. I was reading an order off my phone for a co worker of mine and made a mistake. This pissed the worker off where she just walked away. Leaving the other lady to help me. Never have I had service like that..... anywhere. This is my first Yelp review I have ever left because I can easily let things go and keep it moving. But this situation was bizarre and weird af to me. Like I said I've never experienced anything like it and I eat out A LO T
David E
This is a foot long $13 sandwich? This is all the meat one gets? Seriously? Someone lost their mind. I ordered 2 almost identical, and this is all the meat you put on? Is someone keeping the other meat for themselves or what?
Atmosphere: 1
Food: 1
Service: 4
Li T
I’ve always gone to this subway and everyone is friendly and easygoing. I love that it’s 24 hours as it’s really convenient especially when you work the night shift.
Open 24 hours is fantastic. I always get a nice sandwich with lots of veggies. Vegetables usually look fresh and taste good. Service can be long at times but usually not too bad.
Atmosphere: 5
Food: 5
Service: 5
Dwayne B
The one guy working there was in plain clothes, no apron, and talking on the phone while sitting comfortably in one of the dining booths when I walked in. He asked if I was there to pick up and pointed to my sandwich. He didn’t make the sandwich correctly or follow any of the directions. It was 130am so the store looked clean but it was also empty given the hour.These privately owned stores mostly employ the family of the owner which is why they don’t follow any rules and/or fear the repercussions.
Atmosphere: 4
Food: 2
Service: 2
Sutiri O.
We placed an order online for pick up. None of the subs were made correctly. When we got there, there was only one lady working and it still took about 40 min. For them to be ready. The only reason we stayed is because there was no other restaurant open in that center( it was a Sunday). The glass where the ingredients are, was dirty. Will not go back again!
Atmosphere: 1
Food: 2
Service: 1
marilyn maxwell
They ok, not a place l go to offen.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Subway Club, Pickles
Tajster H.
I have and always will like Subway. However, this particular location I don't know about it's service. I went there on Sunday night about 1:30 am, and the young man came from the back, I said hello to. I received no response back or even a greeting. He put on his gloves and just waited for me to start ordering. Not even a what kind of bread would you like. The kicker to the poor customer service was when the young man finished wrapping the sandwich, he tossed on the counter like it was his own food. It just seem like this young man didn't want to be there, but I could care less, I the customer.
I don't think I've ever seen a Subway full of people during lunch time.. That says a lot about either the customer service or the food itself, just sucks. You don't get what you pay for when it comes to a good sandwich when you come to Subway. The customer service sucks here at this location. A smile goes a long way towards your customers.You have an employee who has a poor attitude towards their job.They're going to bring down the whole environment of their work. Before I could even pull the money out of my wallet. She snatched it out of my hand like she's not getting paid enough. Talk about allows you sandwich for. $7.19.
Atmosphere: 2
Food: 3
Service: 1
The staff were kind of stoned and had trouble making the sandwiches.
Food after 2am! Open 24 hours a day with great service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The girls working tonight were so sweet. They did everything the could to make our experience good. I feel like that doesn't happen often these days.
Service: 5
The indian lady i don't know her name i forgot to ask her but she was very rude and impatient she told us we couldn't change our coupon to three footlongs instead of two when we just had got in the line and all we did was show it to her, we didn't even order yet and she was saying something about the policy and how she couldn't change it. Then she put the wrong item on my sandwich, and when we were paying for it she started huffing and puffing and being obnoxious and rude. She needs to be fired for that type of customer service.
We go every week. Our family takes about a 30 min walk their and a 30 min walk back after its a nice way to get quality time in withthe family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Unfortunately the 2 stars this establishment has is far too generous.I arrived at 9:45pm to a young lady sweeping behind the register. She asked if I would wait as she completed her task list, since she only had 15 minutes to finish before she was off.Trying to be flexible and understanding, I took a seat and watched as she finished cleaning behind the register, and even has she cleaned in the back storage room. 15 minutes go by and she hastily appears from the back and asks what I want. No thank you for waiting for me to clean the restaurant, nothing. I ask for a 6inch sandwich, she quickly slices the bread and it wasn't until she slapped the tuna on that I noticed the roll was well under 6inches. I could tell her mind was elsewhere from the moment I walked in, so I had to ask about the length.When I asked if it was a true 6inches, she dunked it in the garbage and grabbed the other half. She then SCREAMS at me "NEXT TIME SAY SOMETHING FASTER!!!!!!! You're making me waste food!!" She slid the sandwich down and yelled "WHAT NEXT!?!" At that point I had enough of her verbal abuse.I told her to I would be passing on my meal, and that she was unnecessarily rude.She then screamed "YOU KNOW WHAT!? IMNOT IN THE MOOD FOR THIS!! MY DOG DIIIIIIIIED" Threw everything on the floor and RAN to the back.We all have challenges in life, but those challenges are not a good reason to be unkind to others.While I sat and waited for 15 minutes for her to finish her task list, I noticed a sign on the door that informed employees of their right to PTO.I suggest Emma use some of her hours and grieve her dog properly. Since she is clearly unable to separate home from work. Perhaps management will read this and provide her with proper measurement tools,since the eyeball trick is not her strong suit.I believe in leading with compassion, and while I am extremely empathetic to the passing of her furfriend.I just cannot condone her erratic, unprofessional, and downright rude behavior tonight.After an unprofessional 15 minute wait, all I wanted was a sandwich the size of what I would presumably be charged for.All and all I must say just because it's open late,doesn't mean it's a great choice for your next meal.
Terrible customer service. I understand at every job there might be bad days. WIth that being said I greeted both ladies working asked how their night was. I was ignored. one of them rolling their eyes. the other not even acknowledging me. I was reading an order off my phone for a co worker of mine and made a mistake. This pissed the worker off where she just walked away. Leaving the other lady to help me. Never have I had service like that..... anywhere. This is my first Yelp review I have ever left because I can easily let things go and keep it moving. But this situation was bizarre and weird af to me. Like I said I've never experienced anything like it and I eat out A LO T
This is a foot long $13 sandwich? This is all the meat one gets? Seriously? Someone lost their mind. I ordered 2 almost identical, and this is all the meat you put on? Is someone keeping the other meat for themselves or what?
Atmosphere: 1
Food: 1
Service: 4
I’ve always gone to this subway and everyone is friendly and easygoing. I love that it’s 24 hours as it’s really convenient especially when you work the night shift.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake, Bacon Egg and Cheese Sandwich Combo, Sweet Onion Chicken Teriyaki, Teriyaki Glazed Grilled Chicken
Restaurantji Recommends
Open 24 hours is fantastic. I always get a nice sandwich with lots of veggies. Vegetables usually look fresh and taste good. Service can be long at times but usually not too bad.
Atmosphere: 5
Food: 5
Service: 5
The one guy working there was in plain clothes, no apron, and talking on the phone while sitting comfortably in one of the dining booths when I walked in. He asked if I was there to pick up and pointed to my sandwich. He didn’t make the sandwich correctly or follow any of the directions. It was 130am so the store looked clean but it was also empty given the hour.These privately owned stores mostly employ the family of the owner which is why they don’t follow any rules and/or fear the repercussions.
Atmosphere: 4
Food: 2
Service: 2
We placed an order online for pick up. None of the subs were made correctly. When we got there, there was only one lady working and it still took about 40 min. For them to be ready. The only reason we stayed is because there was no other restaurant open in that center( it was a Sunday). The glass where the ingredients are, was dirty. Will not go back again!
Atmosphere: 1
Food: 2
Service: 1
They ok, not a place l go to offen.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Subway Club, Pickles
I have and always will like Subway. However, this particular location I don't know about it's service. I went there on Sunday night about 1:30 am, and the young man came from the back, I said hello to. I received no response back or even a greeting. He put on his gloves and just waited for me to start ordering. Not even a what kind of bread would you like. The kicker to the poor customer service was when the young man finished wrapping the sandwich, he tossed on the counter like it was his own food. It just seem like this young man didn't want to be there, but I could care less, I the customer.