Clista had World Class Chocolate, and I had Pistachio and Rocky Road. Great tastes, great service! We've been here before and we're going back!
Atmosphere: 5
Food: 5
Service: 5
Mele Siolaa
Absolutely atrocious customer service !! I came into the store with my 3 kids and ordered THREE Rainbow sherbets. I received 2 and asked the manager CYNTHIA why she had given me Two when i clearly saw on the register it was THREE. The manager CYNTHIA exclaimed with a hostile tone that i had purchased 2 rainbow sherbets which was 7.98 BUT MY CARD withdrawal 11.97$. I am appalled. What had really got me even more upset was that when i had given 1 of my daughters her rainbow sherbet I SEEN A FLY IN THE CUP. I gave it to the manager and she told me i had put it in there to spite her. HOW RIDICULOUS!! I was lucky enough to have been given a new rainbow sherbet by one of the young ladies working there. I always come here with my kids but now its completely different. shes a rude manager and i am sueing for sure. This is unacceptable service and i will not tolerate behaviour like this especially coming from head of franchise. I cannot stress this enough, please so not come here if you’re not a hard head!
Atmosphere: 1
Food: 1
Service: 1
Angelina D.
I order an ice cream cake for my husband birthday . A 6 inch pistachio ice cream .We really enjoy the cake. The perfect size for me and my husband. It's pricy for a 6" but it was worth the price very satisfied.
Carter Arnold
I’ve been coming here since I was a kid with my parents. Not much has changed since I could remember and that’s totally fine! Excellent staff and of course, excellent ice cream. Won’t go anywhere else for future generations to come!
Canece H.
Friendly, clean and of course they offer every flavor you could ever want!I love that we have at least one ice cream place in town.
Visited at 6:30pm today. I asked for 2 sundaes and the lady gave me two tiny kid sized sundaes. I told her they were smaller than a single scoop on a cone and she was extremely rude and said "that's just the way they are". I told her our large family goes there there frequently and they have never been this small. She said "then everyone else was making them wrong". It was literally 3 bites per sundae. Save a lot of money and just buy a pint at Albertsons next door. 1 star for horrible customer service. We will not be back.
Vero G.
Muy amable la muchacha que nos atendió. A esta tienda van muchas personas pero no todas se quedan, normalmente cuando tienen lo que ordenan se van. Me gustó mucho el ambiente y la variedad.
Jeannine Huffman
So we went 45 minutes before closing. The girl was rude and told us we couldn’t sit in there because they had to clean.
Kimmey C
I’ve seen mixed reviews, which is why I’m writing a review. ALL of the high school/college aged girls working here have been VERY friendly, polite and efficient. Best rainbow sherbet.
Today, Friday, we visited Baskin Robbins, Fallbrook. The store was packed with only one person manning the store- she was helping a little girl order her birthday cake & then wait on all these customers by herself. She was great but why management would do that is beyond me. The store was very dirty & they were out of CHOCOLATE ice cream. ?????, & other flavors. Very disappointing
zizi halawit
no mango ice cream. No plain waffle cone. I got it and my partners were both broken on the bottom. Window wasn’t clean so we couldn’t see the ice cream very well. that’s why I’m giving three stars. The girl that waited on us was very nice.
Kiersten P.
Refused to make milkshakes because they didn't want to use anymore milk. they said they wanted to be able to spend time getting milk in the morning the next day rather than open on time or properly.
Josh Donald
Just had some delicious Bakkins!!!!
Kaela B.
Don't order a milkshake from here (specifically the carmel turtle ice cream milkshake) because i definitely got food poisoning from it.
Clista had World Class Chocolate, and I had Pistachio and Rocky Road. Great tastes, great service! We've been here before and we're going back!
Atmosphere: 5
Food: 5
Service: 5
Absolutely atrocious customer service !! I came into the store with my 3 kids and ordered THREE Rainbow sherbets. I received 2 and asked the manager CYNTHIA why she had given me Two when i clearly saw on the register it was THREE. The manager CYNTHIA exclaimed with a hostile tone that i had purchased 2 rainbow sherbets which was 7.98 BUT MY CARD withdrawal 11.97$. I am appalled. What had really got me even more upset was that when i had given 1 of my daughters her rainbow sherbet I SEEN A FLY IN THE CUP. I gave it to the manager and she told me i had put it in there to spite her. HOW RIDICULOUS!! I was lucky enough to have been given a new rainbow sherbet by one of the young ladies working there. I always come here with my kids but now its completely different. shes a rude manager and i am sueing for sure. This is unacceptable service and i will not tolerate behaviour like this especially coming from head of franchise. I cannot stress this enough, please so not come here if you’re not a hard head!
Atmosphere: 1
Food: 1
Service: 1
I order an ice cream cake for my husband birthday . A 6 inch pistachio ice cream .We really enjoy the cake. The perfect size for me and my husband. It's pricy for a 6" but it was worth the price very satisfied.
I’ve been coming here since I was a kid with my parents. Not much has changed since I could remember and that’s totally fine! Excellent staff and of course, excellent ice cream. Won’t go anywhere else for future generations to come!
Friendly, clean and of course they offer every flavor you could ever want!I love that we have at least one ice cream place in town.
Always clean, friendly, polite. Tidily presented products.
Visited at 6:30pm today. I asked for 2 sundaes and the lady gave me two tiny kid sized sundaes. I told her they were smaller than a single scoop on a cone and she was extremely rude and said "that's just the way they are". I told her our large family goes there there frequently and they have never been this small. She said "then everyone else was making them wrong". It was literally 3 bites per sundae. Save a lot of money and just buy a pint at Albertsons next door. 1 star for horrible customer service. We will not be back.
Muy amable la muchacha que nos atendió. A esta tienda van muchas personas pero no todas se quedan, normalmente cuando tienen lo que ordenan se van. Me gustó mucho el ambiente y la variedad.
So we went 45 minutes before closing. The girl was rude and told us we couldn’t sit in there because they had to clean.
I’ve seen mixed reviews, which is why I’m writing a review. ALL of the high school/college aged girls working here have been VERY friendly, polite and efficient. Best rainbow sherbet.
Restaurantji Recommends
Today, Friday, we visited Baskin Robbins, Fallbrook. The store was packed with only one person manning the store- she was helping a little girl order her birthday cake & then wait on all these customers by herself. She was great but why management would do that is beyond me. The store was very dirty & they were out of CHOCOLATE ice cream. ?????, & other flavors. Very disappointing
no mango ice cream. No plain waffle cone. I got it and my partners were both broken on the bottom. Window wasn’t clean so we couldn’t see the ice cream very well. that’s why I’m giving three stars. The girl that waited on us was very nice.
Refused to make milkshakes because they didn't want to use anymore milk. they said they wanted to be able to spend time getting milk in the morning the next day rather than open on time or properly.
Just had some delicious Bakkins!!!!
Don't order a milkshake from here (specifically the carmel turtle ice cream milkshake) because i definitely got food poisoning from it.