I do not think it is appropriate having to pull around and park when there is no one behind me just to fudge your timer numbers..... order took a long
Atmosphere: 3
Food: 3
Service: 2
M P
Carls Jr. offers a delightful dining experience, with their delectable food, friendly staff, and inviting atmosphere. The menu boasts an array of mouthwatering options, from juicy burgers to crispy chicken sandwiches. Each bite is a burst of flavor, showcasing the quality ingredients used. The burgers, in particular, stand out for their succulent patties and fresh toppings that elevate the overall taste.The staff at Carls Jr. contributes significantly to the positive dining experience. Their attentiveness and friendly demeanor create a welcoming atmosphere. From the moment you step in, the team ensures prompt service, making you feel valued as a customer. Their product knowledge and willingness to accommodate special requests further enhance the overall satisfaction.The restaurant's atmosphere strikes a balance between casual and vibrant. The modern decor and well-lit space provide a comfortable setting for enjoying the delicious offerings. Whether you're grabbing a quick bite or enjoying a leisurely meal, the ambiance complements the food, making it a great spot for various occasions.In summary, Carls Jr. excels in delivering not only mouthwatering food but also excellent service and a pleasant dining environment. It's a go-to destination for those seeking a satisfying and enjoyable fast-food experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Mike Hawley
The cooks here are awesome! Everything comes out fast and just right. The product and presentation looks just like the commercial. ? Counter service is friendly, efficient and awesome also.
Atmosphere: 5
Food: 5
Service: 5
adam tarnasky
Understaffed. 20min for a burger.
Alex Gold
Arrived at 9:45 pm in the drive through. Ordered 2 beyond famous stars. They told me it would be 15-25 mins as if that was to deter me. I asked for crisscut fries, they said they could not do those because of the time?
Atmosphere: 5
Food: 1
Service: 1
Alex
Everything went perfectly. The polite staff showed care and attention to me. This is not my first time here. I always felt comfortable and cozy here. If there were any difficulties with the order, then they helped me make the right choice. I recommend this team for your visit to this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Crystelle Turlo
I don't know where the employees were, but I stood there for at least 5 minutes waiting for any sign of life. When a girl finally saw me, a male employee walked out holding a coffee in one hand. He ignored me and took a drive thru order. Afterwards, he said , sorry for the wait and took my order. Girl with drive thru head set was flirty with the male worker when I came back from the bathroom. Just very unprofessional customer service.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fried Zucchini
Angel Winje
Visited the drive-thru, no other customers in line and the restaurant was empty and I still had to park to wait for my food. Waited about 7 minutes for chicken strips. Fries were cold.
Atmosphere: 3
Food: 3
Service: 3
Cynthia Palmer
Some of the tables needed to be cleaned up. There were bits of crumbs from the previous guests.The restroom was well kept.
Atmosphere: 3
Food: 3
Service: 3
Leann M.
This Carl's Jr is always conveniently "out of chicken tenders" this only seems to happen in the evening/night. I suspect it's because they don't want to have to wait for them to cook. Most recently I ordered them via DoorDash with the app showing them available, only to receive a note in the bag saying they had none. Honestly every single time I've come here the service has been crap and you end up having to park and wait for food. The fast food places in the shopping center seem to be dying and for just cause, just drive the extra 5 minutes and go to the one near target on east Bidwell atleast you can get what you order.
Super loud drive thru speaker. Girl at window didn’t speak a single word to me up until she handed me my food and even that was a quiet “have a good day”. Please coach her to make the customer service a little bit betterKid-friendliness: Nothing to add
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Hamburger
J C
The female cashiers were talking about their weekend and how they got into a fight with some other girls and a bunch of ghetto talk. And the guy who made my Jalepeno burger didn’t shake the water out of the jar and just scooped jalapeños on the burger, my burger was soggy before I left the parking lot. Lost my appetite.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Hamburger
Michelle Ayers
They were open on the inside people were
Atmosphere: 5
Food: 4
Service: 5
Kelly Starns
These employees are great. Every time we go to the mountains we stop here because it's always good food and service. Thanks, I wish they all were this good.Parking: Wide open easy access.Wheelchair accessibility: Easy in and out even in the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Wendy Monte
I ordered a grilled cheese breakfast sandwich and a kids cheeseburger meal!! Everything was fantastic!
I do not think it is appropriate having to pull around and park when there is no one behind me just to fudge your timer numbers..... order took a long
Atmosphere: 3
Food: 3
Service: 2
Carls Jr. offers a delightful dining experience, with their delectable food, friendly staff, and inviting atmosphere. The menu boasts an array of mouthwatering options, from juicy burgers to crispy chicken sandwiches. Each bite is a burst of flavor, showcasing the quality ingredients used. The burgers, in particular, stand out for their succulent patties and fresh toppings that elevate the overall taste.The staff at Carls Jr. contributes significantly to the positive dining experience. Their attentiveness and friendly demeanor create a welcoming atmosphere. From the moment you step in, the team ensures prompt service, making you feel valued as a customer. Their product knowledge and willingness to accommodate special requests further enhance the overall satisfaction.The restaurant's atmosphere strikes a balance between casual and vibrant. The modern decor and well-lit space provide a comfortable setting for enjoying the delicious offerings. Whether you're grabbing a quick bite or enjoying a leisurely meal, the ambiance complements the food, making it a great spot for various occasions.In summary, Carls Jr. excels in delivering not only mouthwatering food but also excellent service and a pleasant dining environment. It's a go-to destination for those seeking a satisfying and enjoyable fast-food experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
The cooks here are awesome! Everything comes out fast and just right. The product and presentation looks just like the commercial. ? Counter service is friendly, efficient and awesome also.
Atmosphere: 5
Food: 5
Service: 5
Understaffed. 20min for a burger.
Arrived at 9:45 pm in the drive through. Ordered 2 beyond famous stars. They told me it would be 15-25 mins as if that was to deter me. I asked for crisscut fries, they said they could not do those because of the time?
Atmosphere: 5
Food: 1
Service: 1
Everything went perfectly. The polite staff showed care and attention to me. This is not my first time here. I always felt comfortable and cozy here. If there were any difficulties with the order, then they helped me make the right choice. I recommend this team for your visit to this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I don't know where the employees were, but I stood there for at least 5 minutes waiting for any sign of life. When a girl finally saw me, a male employee walked out holding a coffee in one hand. He ignored me and took a drive thru order. Afterwards, he said , sorry for the wait and took my order. Girl with drive thru head set was flirty with the male worker when I came back from the bathroom. Just very unprofessional customer service.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fried Zucchini
Visited the drive-thru, no other customers in line and the restaurant was empty and I still had to park to wait for my food. Waited about 7 minutes for chicken strips. Fries were cold.
Atmosphere: 3
Food: 3
Service: 3
Some of the tables needed to be cleaned up. There were bits of crumbs from the previous guests.The restroom was well kept.
Atmosphere: 3
Food: 3
Service: 3
This Carl's Jr is always conveniently "out of chicken tenders" this only seems to happen in the evening/night. I suspect it's because they don't want to have to wait for them to cook. Most recently I ordered them via DoorDash with the app showing them available, only to receive a note in the bag saying they had none. Honestly every single time I've come here the service has been crap and you end up having to park and wait for food. The fast food places in the shopping center seem to be dying and for just cause, just drive the extra 5 minutes and go to the one near target on east Bidwell atleast you can get what you order.
Restaurantji Recommends
Super loud drive thru speaker. Girl at window didn’t speak a single word to me up until she handed me my food and even that was a quiet “have a good day”. Please coach her to make the customer service a little bit betterKid-friendliness: Nothing to add
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Hamburger
The female cashiers were talking about their weekend and how they got into a fight with some other girls and a bunch of ghetto talk. And the guy who made my Jalepeno burger didn’t shake the water out of the jar and just scooped jalapeños on the burger, my burger was soggy before I left the parking lot. Lost my appetite.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Hamburger
They were open on the inside people were
Atmosphere: 5
Food: 4
Service: 5
These employees are great. Every time we go to the mountains we stop here because it's always good food and service. Thanks, I wish they all were this good.Parking: Wide open easy access.Wheelchair accessibility: Easy in and out even in the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I ordered a grilled cheese breakfast sandwich and a kids cheeseburger meal!! Everything was fantastic!
Food: 5
Service: 5