El Pollo Loco

9171 Sierra Ave., Fontana
(909) 356-9215

Recent Reviews

Steven Arturo

I never had any problems at this location but goddam that all changed today.The ladies were rude with us upon salutations.We simply order chicken, with churros, asked for plates and tortillas. Simple as usual.But this time around they messed up our order so bad. I usually dont check but this time i should have.We got home, we realized no plates, no tortillas.At first okay no problem.Then we noticed they placed all the burnt chicken under the good pieces.Half of our chicken was burnt!I guess ill be going to a different location.

Atmosphere: 1

Food: 1

Service: 1

Patty Sandoval

Great! ??

Atmosphere: 5

Food: 5

Service: 5

Jen G

Very fast and super nice staff

Atmosphere: 5

Food: 5

Service: 5

Diego Hidalgo

Fast and friendly service...even during busy times

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Edwin Diaz

Great chicken excellent service. Received my food quick via the app. Recommended always.

Alexsis Morales

The food is always good and Lis and the young male cashier (didn’t catch his name) were great. Love this location.

Atmosphere: 5

Food: 5

Service: 5

Blanca Peralta

The manager Andrea, on the afternoon shift, denied us the serrano peppers and when I saw that another client was given them, I asked the other girl why they denied us them and she said that she didn't know but that there are always chiles. The food is very tasty, just the attitude of that manager is not correct.

randy burke

The manager andrea is the rudest individual i have ever encountered. Talking to people like they are children. Everyone in my office said she has been rude to them. I feel sorry for the people that work for her.

Atmosphere: 1

Food: 4

Service: 1

Cinthia Robles

They close at 10 PMWe arrived for dinner at 9:25 PM and they didn't let us in... change the schedule then ?

Elias Martinez

The girl that took my order was rude , she has attitude or mental problems Andrea b drive

Atmosphere: 2

Food: 4

Service: 2

pol lito

Fast service

Joshua Winslett

The girl who talked to me & gave me my food was rude, she didn't smile nor acted pleasant at all.Parking: Outside & free but not a huge parking lot.Kid-friendliness: They serve kids' meals.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Tacos, 12 Taco Complete Family Combo, Double Chicken Tostada Salad, Chicken Avocado Burrito

Omar Morales

Excellent food and excellent service ?

Atmosphere: 5

Food: 5

Service: 5

Silvia Pena

Great staff, clean spa. The ear candle treatment was fantastic.

Robert Clarke

Went during busy lunch time and requested order from catering menu as last minute team luncheon. Liz the Manger and her team were awesome in filling the order within half hour! Awesome service, polite professional interaction. Thank you Liz and team for putting faith back into great customer service and satisfaction!

Atmosphere: 5

Food: 5

Service: 5

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