I have been shopping here for years and this past year, I got to know Roy in the produce department. Every time I go in, he goes out of his way to say hi, and to ask what he can help me with. His outgoing, personality makes it a pleasure to shop. He's often gone into the back to see what he can find me if I'm not seeing it on the shelf yet. He's very polite, engages with the customers, and always has a smile on his face. He's a keeper.
Tony D.
I recently had the pleasure of receiving exceptional service from a truly kind and helpful employee by the name of Roy. Not only was he incredibly friendly and patient with my kids, but he also went above and beyond in assisting me with selecting the right fruits. My kids thought he was really really cool and nice. His expertise and willingness to help made my shopping experience much more enjoyable. I highly recommend seeking out his assistance during your visit to Albertsons. Thank you again, Roy for your outstanding service!"
Jeff R.
We've been shopping here for 15 years. The food and availability has been the best. Since Rafael took charge, it's been a lot of fun coming in the store and getting curbside service. Whenever I need anything, I just ask and I get everything I'm looking for. The checkout associates are the best in the business. Sonya is the most pleasant employee in there, she goes that extra distance to make sure I'm getting everything I need when I'm checking out. She always smiles and says hello to me and my family. She's never in a bad mood, and is always greets me by my name. That makes it more personal and comfortable. Spending over a 1,000 dollars on groceries a month keeps me on top of what I buy, she makes paying more fun and her sense of humor is good. Rafael always goes out of his way to greet me when I come in the store. Since covid came out in 2020, it's very important that I keep my elderly mother and wife safe. The curbside service in the parking lot is always easy and trouble free. Every associate that brings my food to the car is always careful and is always in a great mood. I've learned their names and they've learned mine. When they load up the trunk, they are very careful and courteous with my car and the groceries I've purchased. I don't shop anywhere else but this Albertsons store on Brookhurst and Edinger in Fountain Valley! Keep up the great service team!
Queen L.
Great customer service. Thank you Rafael for having such a positive attitude with your customers. Greatly appreciate seeing you everytime I shop here. I always feel welcomed. Will be returning.
Julie Marie B.
I just want to say that the produce guy at Albertsons Jagger is his name is exceptional I went in there quickly where my kids are in the store next door and he is wonderful I asked about different items and he helped me he actually cut open a pineapple for me and brought me a piece. He went above and beyond and I really appreciate how clean and organize the produce department was. I hope that he is the prettiest manager or he should be bumped up to produce manager because he really knows how to take care of people and makes you want to come back into the store to shop.
Victoria C.
Yesterday I went to Albertsons to return 2 items. A cashier worker named Sonya assisted me to return my items but she spoke in a rude tone to me. She asked me for the receipt loudly so the whole store could hear our conversation. She went to her co-workers and talked about me behind my back. She tried to harass me. I go to Albertsons and I feel like it's a mental hospital. I'm not sure if Sonya has a problem with me or not as this isn't the first time I've interacted with her. Bad service.
Delilak2008 ..
Bad customer service . They are always out of everything I When my for lactose free milk they were out ? Like really ? They had no kind of lactose free milk avocados were all bad ? And old store is so close to my house but is such a waste of my time !! Albertsons y'all have yo do better's then this ? Also they are always out of cookies ? Bagels ? And expire cornbread ! Smh
Jenny N.
They don't open the business on time as stated. Customer services is bad. Not many selections
J Kelsey
Very kind, attentive staff made it a great experience. (Food wasn't bad, either! Nice surprise.)
Atmosphere: 4
Food: 4
Service: 5
Ant J.
I bought 2 $50 gift cards here on December 3rd for Christmas gifts and I found out this morning, on Christmas Day, that someone at this fucking grocery store spent the money. Not sure which one of you fucking rats spent my gifts but TRUST - you will be dealt with. Fuck this grocery store - not only do you sell expired, rotted food - but your employees are rotted too. MERRY CHRISTMAS!
This is a grocery store in my neighborhood. The staff is friendly, the food is good and Albertsons is like many other food library.
Atmosphere: 1
Food: 5
Service: 3
Cheryl N.
Come on man why are you guys rating this great supermarket so low, it's almost the only one left standing, I remember when I 1st moved to California there were like 8 chains now they all merged n there are now just 2 I think Stater brothers n Kroger which had just bought Vons, Ralph's, Safeway n Lucky etc.. I'm like a tourist here, we eat out almost every night so I rarely shop, I marveled at how beautiful n clean the store was, the Asian stores are just competing on prices, they don't care too much about esthetics. I bought ground beef at Green supermarket to make spaghetti $3 a lb!! $6 at Albertsons! But Green didn't have meatballs so I had to come here. Albertsons also has all kinds of chipotle n Melinda salsa made in Costa Rica. I 1st had Melinda in Costa Rica n loved it, well nobody else had them except right here. Meats are really expensive here, people can't afford groceries anymore but blame the skyrocketing inflation on Brandon not Albertsons! I buy the roast chicken here too, it tastes better than the joke they have at Costco. They deserve 4 stars, I missed the good old days when they used to have a party like atmosphere bbq in front of the store every 4th of July, the best BBQ ever all kinds of meats, support your local supermarket or they will all die n you'd have to get ripped off at Amazon which to me was not a pleasant experience.
Jeremy Sheets
Very clean in a wide selection of meats and cheeses and breads makes me hungry thinking about
Food: 4
Michelle N.
Bad experience today with a lazy cashier. I just complained to a store manager regarding her laziness. As of right now at 10am, the store has couple customers doing self-checkout. We had more than 20 items that we did not want to do self-checkout. We looked at all counters and there was no light on for any available cashiers. I actively checked out at each counter to find any employees to ask for a cashier. When I got to casheir number 1 and saw this young short girl sistting on the chair , i told her your cashier light was not turn on. And this is what she responeded to me " yea the light is not on. I KNOW." My husband and I were just speechless to her no manner of customer service. I complained to the store manager and checked if the cashier light on counter 1 was actually broken . He said no , no lights was broken to his knowledge. I asked store manager what is her problem ? if she does not want to work , you should put her in the back of the kitchen. She did not want to make herself available and hiding behind the unlit counter until we approached and asked for a cashier. The cashier is representative of the business. You should not put a unprofessional lazy employee to present your business with no manner of customer service. Next time i will go to stater bros or ralph down the street from my house. I have been a loyal customer at this location for years. Will stop going to this place because of this unprofessional lazy cashier. Wish I took picture of her face and posted publicly so everyone should avoid this girl.
I have been shopping here for years and this past year, I got to know Roy in the produce department. Every time I go in, he goes out of his way to say hi, and to ask what he can help me with. His outgoing, personality makes it a pleasure to shop. He's often gone into the back to see what he can find me if I'm not seeing it on the shelf yet. He's very polite, engages with the customers, and always has a smile on his face. He's a keeper.
I recently had the pleasure of receiving exceptional service from a truly kind and helpful employee by the name of Roy. Not only was he incredibly friendly and patient with my kids, but he also went above and beyond in assisting me with selecting the right fruits. My kids thought he was really really cool and nice. His expertise and willingness to help made my shopping experience much more enjoyable. I highly recommend seeking out his assistance during your visit to Albertsons. Thank you again, Roy for your outstanding service!"
We've been shopping here for 15 years. The food and availability has been the best. Since Rafael took charge, it's been a lot of fun coming in the store and getting curbside service. Whenever I need anything, I just ask and I get everything I'm looking for. The checkout associates are the best in the business. Sonya is the most pleasant employee in there, she goes that extra distance to make sure I'm getting everything I need when I'm checking out. She always smiles and says hello to me and my family. She's never in a bad mood, and is always greets me by my name. That makes it more personal and comfortable. Spending over a 1,000 dollars on groceries a month keeps me on top of what I buy, she makes paying more fun and her sense of humor is good. Rafael always goes out of his way to greet me when I come in the store. Since covid came out in 2020, it's very important that I keep my elderly mother and wife safe. The curbside service in the parking lot is always easy and trouble free. Every associate that brings my food to the car is always careful and is always in a great mood. I've learned their names and they've learned mine. When they load up the trunk, they are very careful and courteous with my car and the groceries I've purchased. I don't shop anywhere else but this Albertsons store on Brookhurst and Edinger in Fountain Valley! Keep up the great service team!
Great customer service. Thank you Rafael for having such a positive attitude with your customers. Greatly appreciate seeing you everytime I shop here. I always feel welcomed. Will be returning.
I just want to say that the produce guy at Albertsons Jagger is his name is exceptional I went in there quickly where my kids are in the store next door and he is wonderful I asked about different items and he helped me he actually cut open a pineapple for me and brought me a piece. He went above and beyond and I really appreciate how clean and organize the produce department was. I hope that he is the prettiest manager or he should be bumped up to produce manager because he really knows how to take care of people and makes you want to come back into the store to shop.
Yesterday I went to Albertsons to return 2 items. A cashier worker named Sonya assisted me to return my items but she spoke in a rude tone to me. She asked me for the receipt loudly so the whole store could hear our conversation. She went to her co-workers and talked about me behind my back. She tried to harass me. I go to Albertsons and I feel like it's a mental hospital. I'm not sure if Sonya has a problem with me or not as this isn't the first time I've interacted with her. Bad service.
Bad customer service . They are always out of everything I When my for lactose free milk they were out ? Like really ? They had no kind of lactose free milk avocados were all bad ? And old store is so close to my house but is such a waste of my time !! Albertsons y'all have yo do better's then this ? Also they are always out of cookies ? Bagels ? And expire cornbread ! Smh
They don't open the business on time as stated. Customer services is bad. Not many selections
Very kind, attentive staff made it a great experience. (Food wasn't bad, either! Nice surprise.)
Atmosphere: 4
Food: 4
Service: 5
I bought 2 $50 gift cards here on December 3rd for Christmas gifts and I found out this morning, on Christmas Day, that someone at this fucking grocery store spent the money. Not sure which one of you fucking rats spent my gifts but TRUST - you will be dealt with. Fuck this grocery store - not only do you sell expired, rotted food - but your employees are rotted too. MERRY CHRISTMAS!
Restaurantji Recommends
This is a grocery store in my neighborhood. The staff is friendly, the food is good and Albertsons is like many other food library.
Atmosphere: 1
Food: 5
Service: 3
Come on man why are you guys rating this great supermarket so low, it's almost the only one left standing, I remember when I 1st moved to California there were like 8 chains now they all merged n there are now just 2 I think Stater brothers n Kroger which had just bought Vons, Ralph's, Safeway n Lucky etc.. I'm like a tourist here, we eat out almost every night so I rarely shop, I marveled at how beautiful n clean the store was, the Asian stores are just competing on prices, they don't care too much about esthetics. I bought ground beef at Green supermarket to make spaghetti $3 a lb!! $6 at Albertsons! But Green didn't have meatballs so I had to come here. Albertsons also has all kinds of chipotle n Melinda salsa made in Costa Rica. I 1st had Melinda in Costa Rica n loved it, well nobody else had them except right here. Meats are really expensive here, people can't afford groceries anymore but blame the skyrocketing inflation on Brandon not Albertsons! I buy the roast chicken here too, it tastes better than the joke they have at Costco. They deserve 4 stars, I missed the good old days when they used to have a party like atmosphere bbq in front of the store every 4th of July, the best BBQ ever all kinds of meats, support your local supermarket or they will all die n you'd have to get ripped off at Amazon which to me was not a pleasant experience.
Very clean in a wide selection of meats and cheeses and breads makes me hungry thinking about
Food: 4
Bad experience today with a lazy cashier. I just complained to a store manager regarding her laziness. As of right now at 10am, the store has couple customers doing self-checkout. We had more than 20 items that we did not want to do self-checkout. We looked at all counters and there was no light on for any available cashiers. I actively checked out at each counter to find any employees to ask for a cashier. When I got to casheir number 1 and saw this young short girl sistting on the chair , i told her your cashier light was not turn on. And this is what she responeded to me " yea the light is not on. I KNOW." My husband and I were just speechless to her no manner of customer service. I complained to the store manager and checked if the cashier light on counter 1 was actually broken . He said no , no lights was broken to his knowledge. I asked store manager what is her problem ? if she does not want to work , you should put her in the back of the kitchen. She did not want to make herself available and hiding behind the unlit counter until we approached and asked for a cashier. The cashier is representative of the business. You should not put a unprofessional lazy employee to present your business with no manner of customer service. Next time i will go to stater bros or ralph down the street from my house. I have been a loyal customer at this location for years. Will stop going to this place because of this unprofessional lazy cashier. Wish I took picture of her face and posted publicly so everyone should avoid this girl.
Best deli roast beef!!