Jack In The Box

5533 Stevenson Blvd, Fremont
(510) 490-3249

Recent Reviews

Jeremy Washington

March 4th, 2024 6:30amThe women that work there in the morning need an attitude check. Throw your food on the counter. No smile. Very rude behavior.

Juno Barcena

For a store that says they are open 24 hours, they sure aren't.

Jennifer Alhaile

The lady that works at night is horrible!! I placed an online order to pick up on my way home from work. I get off at 1am. When I got their she told me she didn't have my order. I told her I paid for it already and showed her. She then said it was completed, I said I haven't been here to pick it up! She literally told me I probably came in another car to pick it up! Seriously it's an 11.00 order! Finally she gave me what I ordered, it was all thrown in the bag. I questioned the order because it had food I didn't order. She told me look in the bag and walked away. This is after her and her co worker talked about me in their language and told me multiple times to give them my phone! She is so rude everytime I go but this time topped the cake on her attitude!! She is not the kind of person you should have representing your company. Look at the camera's and see if someone can through twice for an 11.00 order! I WILL not go back to this place!!

Atmosphere: 1

Food: 2

Service: 1

A. Elkayal (Elkayal A.)

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

家樂Bill

This location is good, nice employees and clean

Atmosphere: 5

Food: 5

Service: 5

Mirella M.

Horrible service! Order $55 worth of food and everything was extremely cold! I ordered a munchie meal with the ultimate cheese burger and got a small cheese burger extremely disappointing. Never going back

Victor Cao

terrible worker when its the lady that works at night. the guy will serve people just fine when i'm coming home from work at 3 am but when it's the lady, apparently they close at 3:30... when it's a 24 hour drive through. makes sense.

Atmosphere: 1

Food: 5

Service: 1

Becca H.

Today 11/15/23 at 8:49 am. Trying to go threw Drive threw. The rude guy couldn't hear me. But I notice he was at back door . look like verbally helping a lady with car issues . I notice try to give order. He said pull up. Kept me waiting I said something rude. He just rearranged soft drink Cup. I drI've off. This jack in always lags full coverag especially in early morning. I hope you have a talk with this rude man. I will go to J. B. On Osgood from now on.

Geunhui Kim

I ordered a jumbo jack combo here with drive thru and when I checked my food, I got this. So I drove back there from my house and told them i got it wrong, and i said i wanted a refund. I also said that i wanted them to apologize for what happened, and he just said he gave me money back, and he was busy. He never apologized. I did not ask him to give me extra money or something else. I just wanted him to say sorry to me. Thank you for making me drive an extra 30 minutes.

Atmosphere: 1

Food: 1

Service: 1

Nishant Adia

I went there at 2:16 Am and they told we are closed and outside there board shows open 24/7

Atmosphere: 1

Food: 5

Service: 1

Joel Torres

See here the difference from this jack in the box to all out there is because they have all the sauces layed out in the front and you can take as many as you like and the lady was super sweet with a nice behind I mean behavior ? still looked clean well service and it's a nice spot off the 880 later my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Two Tacos

Alan Ocampo

The new staff has gotten my order wrong a few times. I suggest that they stop talking about non work related things while making people's orders and pay attention to create the order. The young man who was making my late night box was on his phone even when taking my card for payment. My 4 star dropped to 2. Please aim for improvement.

Atmosphere: 4

Food: 2

Service: 2

Nate Bernardo

If you come late night they will always say “The system is down cannot take order”Used to be able to come here all the time from 12-4am but they just cannot be relied on on anymore.

Paulo Jimenez

My tacos were so oily. It looked like they took out of the fryer and gave them to

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Sandwich

Kathy Lenard

The rib eye burger was nasty and cold and that's what I really wanted to try out since they were advertising the burger

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